Service Manager and Coordinator

The Project Co-ordinator will be responsible for the day-to-day management, provide leadership, and caseload co-ordination to the Swansea hub team. This project will provide support to Western Bay’s Substance Use systems to work collaboratively and, in a trauma-informed way.

The Project Co-ordinator will also play a key role in maintaining a positive and highly motivated team, sustaining excellent performance and delivery as the project develops. The role requires regular liaison with key statutory and other third sector agencies as well as proactive engagement with other leaders and organisational change processes within Platfform. This work will inform the development of our systems change practice. The Swansea Hub team is made up of a coordinator, 1 Practitioner Psychologist, 1 assistant psychologist, 1 counsellor, 1 EMDR Therapist, and 1 service administrator.

It matters to us that our workforce represents as many identities and backgrounds as possible and we are committed to providing equality of opportunity for all current and prospective members of our team, at every level of the organisation. We particularly welcome applicants from black and minority ethnic backgrounds.

We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.

We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.

We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.