Part-Time Jobs

We are seeking a skilled and dedicated Operations and Office Coordinator to join our growing team and contribute to our mission of supporting individuals affected by spinal cord injuries.

This isn't just an administrative role! As an Operations and Office Coordinator at Back Up, your primary objective is to provide comprehensive operational support while fostering a positive and efficient workplace for the team. This pivotal role extends beyond administrative duties—whether it's liaising with IT to prepare laptops or conducting Health & Safety inductions for new joiners, you ensure a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and managing the office to be a great workplace for the team. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience, and potential to apply.

About us:

At Back Up, we inspire people affected by spinal cord injury to get the most out of life. Each year, we reach over 1,000 people with our award-winning services that are designed and delivered by people affected by spinal cord injury.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive, and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location: Stockbridge Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: Permanent

Hours: 30 hours per week

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The North Wales Victim Help Centre is looking for an Independent Stalking Advocacy Caseworker (ISAC) to join our team in North Wales, working 22.5 hours a week over 3 days. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, our St Asaph office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based St Asaph working 22.5 hours a week over 3 days. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and the office.

Ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management

As an Independent Stalking Advocacy Caseworker you will be:

• Providing a high quality pro-active service to victims of intimate and/or non-intimate stalking.
• Contribute to increasing awareness of the impact of stalking on clients, including collaborative working with external agencies and developing safety and support plans tailored to the client's needs.
• To develop, deliver, and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
• Support those affected by crime in understanding and asserting their rights and entitlement.
• Understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
• Facilitating access additional services
• Establish healthy coping mechanisms
• Provide practical support and information

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Location: Stockbridge Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: Permanent

Hours: 15 hours per week

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About the role

You will be offering support via a national helpline to families of serving Royal Navy personnel, including Reservists and Merchant Navy, that are seeking support for their mental wellbeing.

You will speak from your own lived experience as serving personnel, or a close family member of a serving personnel, to actively promote the wellbeing of people who reach out and signposting support available to them when appropriate.

To achieve this, you will contribute to an extensive database of nationwide support available and work closely with the Anchoring Minds team to make sure that people receive to support they need. This may include writing referrals.  

You will make follow up calls with people to make sure they could access support and help them overcome any barriers to access if it is needed.

You will have connections with a wide range of organisations including:

• Organisations who support families of serving Naval personnel
• Local Authorities and housing providers
• Wellbeing Centres
• Military specific benefit services
• Local schools and Child and Adolescent Mental Health Services (CAMHS)
• Community Mental Health Teams (CMHT)
• Other third sector organisations 

Hours: Part-time, 21 hours per week.

Location: Gosport Wellbeing Centre.

About you

We are looking for a candidate that is passionate about mental wellbeing and able to promote support available to the people who can benefit most from it. You will need to have a strong understanding of challenges faced by military families and a working knowledge of the welfare benefits system, with a focus military family accommodation and military financial benefits.

The ideal candidate will be capable of forming good working relationships with colleagues and external agencies. In addition to this you will need to be confident using databases and a smart phone to carry out your day-to-day work.

We can only consider applications for this role if you have lived experience as either serving personnel or a close family member of serving personnel.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Thursday 13 March 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Role Summary 

This role supports the entire Alcohol Change UK team, more specifically the Head of Office, People and Governance. They undertake administration for the People team, such as co-ordinating and supporting recruitment and maintaining Personnel records. This busy and diverse role works across the charity with all members of the team as well as our office and IT suppliers, solving basic IT issues and keeping the office running smoothly. The post holder will also be the first point of contact for the charity: answering our phone and directing enquiries as appropriate.

NOTE: The role is 70:30 split between office and IT: People, though this fluctuates to a higher focus on People and HR during times of recruitment.

The post holder will also work with our Governance and Executive Officer to support the Board of Trustees.

Key Tasks and Responsibilities 

Office

• Keep our physical office running well, including answering phones, welcoming visitors, organising electronic filing, operating our room bookings system, overseeing postage and print.

• Support the HOPG with office tenants including room booking, key cutting and buildings maintenance.

• Liaise with any buildings, repair and maintenance works (e.g. cleaning, pest control, etc) at the London office.

• Procure office stationery, consumables and equipment.

• Support all staff and associates with basic IT troubleshooting, including liaising with the IT support team and IT account manager.

• Support with the compliance of Health and Safety through training reminders and maintaining the Health and Safety platform.

• Help the team keep up-to-date with cyber security training (externally provided).

• Review supplier contracts and research alternatives to present best value quotes to the HOPG, such as insurance, utilities, etc.

• Book courier services when required and arrange delivery of resources to team members.

People

Recruitment:

• Support recruitment advertising, co-ordinate booking of interviews and support interview panels.

• Assist with the induction and onboarding of new starters.

• Update digital People records.

Learning and Development:

• Support in-house training/skills shares and maintain documentation/recording of these sessions.

• Support in booking external staff training.

• Produce and maintain records of internal and external staff training.

• Research, help develop and implement a new training and development policy.

Equality, Diversity, Inclusion and Belonging (EDIB):

• Quarterly reporting on Diversity statistics.

• Support in the organisation and running of the EDIB Forum

Other

You will also be expected to:

• Support the HOPG with People projects such as annual reviews and staff surveys.

• Generate and analyse reports related to sickness absence or TOIL to support with payroll processing.

• Attend training courses and events as required and share learning with other staff and trustees, as relevant.

• Occasionally work weekend and evening hours, for which time in lieu will be given.

• Undertake other work as requested by your line manager.

• Support the wider team with events such as the Dry January ® challenge, Sober Spring, etc

We’re looking for a skilled Content Producer to join us in this exciting role, focused on delivering high-quality health and lifestyle content across a range of formats and channels.

The role involves project managing the delivery of print and online content and publications, producing regular reports and analysis on content performance and providing a clear narratives for colleagues on the impact of content and where improvements might be needed.

The role ensures that our content is delivering our breakthroughs and responding to the needs of users, supports forward planning and prioritises content that has strategic impact, provides expertise and guidance on content best practice to colleagues, helps produce engaging story content from supporters and supports the Publications Manager with planning and delivering content training across the organisation.

The Trusts and Grants Manager will develop and implement a strategy to grow income from trusts, foundations, and institutional funders. This role requires a highly organised, results-driven individual with excellent written communication skills and the ability to build strong relationships with funders.

The ideal candidate will have a proven track record of securing five- and six-figure grants, be confident in designing persuasive proposals, and can analyse financial and project data to ensure accurate reporting.

This is an exciting opportunity for someone who is passionate about making a tangible difference to the lives of people living with migraine.

The Fundraiser will play a pivotal role in securing essential financial support for Future Men. This involves identifying, cultivating, and soliciting donations from a diverse range of sources, including individuals, corporations, and foundations. The successful candidate will be responsible for developing and implementing effective fundraising strategies aligned with the organisation's mission and goals. Key responsibilities include bid writing, donor relationship management, event planning, and financial reporting. 

First round interviews will be held online on 20th and 21st January 2025.

Join Us at Black Equity Organisation (BEO) – Be Part of the Movement for Change!

At Black Equity Organisation (BEO), we are not just another organisation—we are a national civil rights movement, dedicated to dismantling systemic racism and empowering Black communities across the UK. Our work is bold, ambitious, and rooted in action, ensuring that we drive real, lasting change.

If you’re looking for purpose-driven work where you can make a tangible impact, BEO is the place for you. We are at an exciting stage of growth, shaping policies, influencing national conversations, and holding those in power accountable through the Black Britain’s Mandate.

Why Join BEO?

Mission-Led Work – Everything we do is focused on achieving equity and justice for Black communities.
A Supportive & Inclusive Culture – We embrace diverse perspectives, lived experiences, and a collaborative way of working.
Opportunities to Drive Systemic Change – Whether through policy, advocacy, or engagement, your work will create real impact.
Professional Growth – We invest in our people, providing learning opportunities, networking, and skills development.
Flexibility & Well-Being – We offer hybrid working, competitive benefits, and a supportive environment that prioritises work-life balance.

We need passionate, committed individuals who are ready to challenge the status quo, build meaningful relationships, and help us shape a fairer future for Black communities.

Are you ready to be part of the movement? Apply now and let’s create change together.

Join us. Make an impact. Be the change.

The basics

Location: Agile working
Contract: Permanent (subject to funding)
Hours: 24 hours per week
Starting salary: £41,737.50 based on 24 hours

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are an HR Professional with the expertise and knowledge to develop and drive forward Safer London’s people strategy. You will bring to the organisation, extensive experience across all areas of the employee life cycle. As a member of the CIPD (ideally Chartered), you will understand the importance of working in true partnership with the organisation, to support our employees and managers to deliver Safer London’s priorities.

If you are committed and resilient and believe you have what it takes to help us to improve the lives of young Londoners, and their families, please apply.

What the role involves

People Strategy and Leadership:

- Lead a People Strategy that supports Safer London’s vision and ensures we have the right skills and culture to enable the charity and its’ people to thrive.
- Advise the leadership team and management on people-related matters.
- Manage the performance and development of our HR Officer.

Compliance and HR Policies

- Provide advice, guidance and support to SLT and Managers on employment law and manage complex employee relations matters.
- Oversee the administration of the Safer London payroll and pension scheme.

Talent Acquisition and Retention

- Develop and execute innovative recruitment strategies that attract top talent, both staff and volunteers, who are passionate about our cause.
- Using HR metrics, work with SLT and managers to develop practices to enhance employee satisfaction, reduce employee absence levels and build a culture of wellbeing.

Learning, Development and Performance Management

- In collaboration with the Head of Quality Practice, review and develop the organisation’s people management development programme.
- Provide coaching and mentorship to the SLT and managers, helping them cultivate effective leadership and management skills.

Well-being and Employee Support

- Evaluate, develop and manage well-being programmes that support the physical, mental, and emotional health of employees.
- Act as a resource and advocate for employee concerns, ensuring that everyone feels heard and supported.

Equity, Diversity and Inclusion

- Lead initiatives to promote diversity, equity, and inclusion within the organisation, ensuring that our team reflects the diverse communities we serve.

Organisational Change and Development

- Lead on change management initiatives, whether that’s supporting organisational growth, restructuring, or responding to external challenges.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay, and we currently offer the following benefits package to all our employees:

- Safer London is a 4-day/32-hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.
- Agile working. This means you will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face-to-face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance of 179 hours, rising to 192 hours after 3 years and 211 hours after 5 years, plus bank holidays and other statutory holidays; part-time employees receive a pro-rata entitlement.

Sound good? Here’s how to apply

To apply please complete the online application form and submit it as soon as possible: The closing date for applications is the 29th of January 2025, and interviews will be held on the 7th of February 2025.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for: 

We are seeking an person who possesses the drive, passion, and skills to:

• Develop new Peer Support Groups across a diverse range of communities
• Demonstrate the energy and enthusiasm required to achieve key targets and objectives
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community
• Maintain current Peer Support Group levels, taking the lead from the national Hub
• Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

We are ideally looking for candidates based close or within easy reach of our priority development areas which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to other key locations across the South East and along the M4 corridor.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events
• Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency
• Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed
• Recruit and retain support group leaders to develop their peer support groups
• Assist with the delivery of training to support group leaders and groups to become self-sufficient
• Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community
• Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
• Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups
• Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
• Provide regular reports to ensure targets and SLA are met for the service
• Support continuous development and improvement of the service (new systems and processes) as required

Team culture:

• Act in the best interest of Kinship and the families we support
• Maintain and contribute up to date understanding of kinship care
• Deliver effective administration with attention to detail and keeping to deadline
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work
• Actively contribute to delivering and evidencing a high performing service
• Take responsibility for your ongoing continued professional development
•  Work in line with the Kinship values

Some tips for your application:

• Please provide a 2 page cover letter and a CV.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast, Black Charity Leaders and The Social Mobility List.

Young Adult Carers Service Coordinator

Carers’ Hub works to improve carers’ lives in Lambeth through quality services and community engagement. We are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. We are now recruiting for a Young Adult Carers Service Coordinator to join our team.

As the Young Adult Carers Service Coordinator you will: 

• Deliver an engaging, accessible range of workshops, social activities and one to one support for our young adult carers, working to targets and ensuring timely and accurate reporting to funders.

• Support the wider young carers service by being a first point of contact for telephone and email enquiries. 

• Develop external relationships and communications in a way that promotes the welfare of carers in Lambeth and enhances the image of the organisation. 

• Work with the Carers' Hub team to support our wider organisational objectives and helping out with events, communications and other ad hoc work.

To be considered for this role you will have experience of working with vulnerable young people and managing complex cases as well as knowledge of safeguarding protocols including referring and escalation to Children’s Social Care. Candidates with a professional qualification in health and social care, youth or community work, and/or direct experience of delivering family focused interventions are encouraged to apply. 

Please note, this is a part-time role, 21-hours per week, ideally spread across 3 days. You will be based on site at our Brixton office, with the option of home working 1 day per week, as well as outreach/in the community. You will be required to undergo an Enhanced DBS for Adults and children. 

As the Young Adult Carers Service Coordinator you must be:

• Available to work between 9am to 6.30pm between Monday and Friday (with regular evening and occasional weekend work)

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: Friday 14th February 2025

Interviews:  Monday 24th and Tuesday 25th February at 336 Brixton Road