Volunteering Operations Support Officer

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting people affected by Parkinson’s.  You’ll provide high quality operational support in the team that exists to provide an excellent volunteering experience for the incredible people who freely give their time to support the Parkinson’s community.  

What you’ll do:

• Provide high quality administrative support for the team under the direction of the Operations Manager; 
• Respond to volunteer queries and provide support as and when needed; 
• Assist in the production of materials and and resources and ensure they are disseminated appropriately; 
• Assist colleagues with the recruitment and on-boarding of volunteers including learning opportunities; 
• Carry out the daily administration associated with the volunteer management system (Assemble) and support volunteers in their use of the system; 
• Maintain volunteer records as required;  
• Process, upload and send content, news, adverts, email, and updates on Assemble and to other platforms as required; 
• Liaise with the content team for the design of promotional materials; 
• Support with volunteering learning and development, including liaising with suppliers, creating materials and completing training administration.
• Gather and collate feedback on key areas of the team’s work

What you’ll bring:

• An understanding of volunteering and the value it brings to individuals and the community
• A commitment to providing great service standards to volunteers and colleagues 
• Strong administration skills and experience 
• Strong planning and organisational skills, with the ability to get things done in a timely manner 
• Ability to work with volunteers as equal partners
• Strong IT skills, with the ability to pick up new systems quickly and use digital systems to work collaboratively 
• Experience of adhering to GDPR and wider data protection requirements 
• A friendly and approachable manner with the ability to quickly build and maintain strong working relationships
• Your creative approach and ability to overcome obstacles to get things done.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.