Jobs

Location: Wilson Carlile Centre, Sheffield (Hybrid)

Salary: £25,307 per annum

Hours: 37.5 hours per week (full-time)

Contract: Full Time, Open Ended

Church Army & The Role 

For over 140 years Church Army has equipped and empowered people to share the good news of the gospel in accessible ways across the UK & Ireland. 

 We go to places where hope is hard to find; journeying with people, giving them the opportunity to meet and connect with the God who restores and brings life in all its fullness. And this is what compels us: our vision for everyone to encounter God’s love and be empowered to transform their communities.

We are an army of hope with good news to share. Igniting faith in Jesus; restoring life: physically, emotionally, spiritually. 

As the role of Social Media Officer, you will create, curate and commission engaging content. Using a data-led approach you will help build a supportive and vibrant online community. 

You will need to effectively communicate our key messages and the heart behind what we do, helping to grow new audiences and deliver content to them that is inspiring and informative. 

Main Responsibilities 

• Creating, curating, commissioning and scheduling engaging posts that help to grow new audiences for Church Army  
• Developing and managing a content calendar for Church Army’s social media content
• Monitoring and engaging on social media channels with audience comments, questions and interactions
• Build and maintain a strong online community that supports Church Army’s values and enhances audience engagement and retention
• Working with the digital analyst to regularly analyse engagement data and metrics to assess performance of social media activities
• Participate in regular team meetings and strategy sessions, providing updates and insights on social media trends 

 Knowledge, Skills & Experience

The successful candidate will have:

• In-depth knowledge of social media platforms such as Facebook, Instagram, LinkedIn, TikTok and X.
• Understanding of digital marketing principles and how social media fits into broader marketing strategies.
• Awareness of social media trends and their implications for engagement and content strategy.
• Experience in managing social media accounts for an organisation or brand and experience in creating and executing a content calendar.
• Monitor social media channels for audience comments, questions, and interactions (including during crisis communications events); engage with the community to foster a positive atmosphere and provide timely responses.
• Build and maintain a strong online community that supports Church Army’s values and enhances audience engagement and retention.
• Work with the Digital Analyst to regularly analyse engagement data and metrics to assess the performance of social media activities
• Utilise insights from data to refine and optimise social media strategies, ensuring alignment with Church Army’s overall digital objectives.
• Collaborate with the Digital Team to align social media strategies with broader digital and communication goals. 
• Contribute to the development of social media strategies using insights and data to support decision-making and creative processes. 
• Participate in regular team meetings and strategy sessions, providing updates and insights on social media trends and audience preferences. 

Benefits

Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.

WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.

LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.

Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.

Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.

For more information on this role please refer to the job pack attatched.

Closing Date: 29/07/24

Interviews: w/c 19/08/24

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

• The Payroll Manager is responsible for managing all aspects of payroll processing and ensuring compliance with company policies and legal regulations.
• This position requires strong analytical skills, attention to detail, and the ability to manage a team effectively.
• The Payroll Manager will work closely with HR, Finance, and other departments to ensure seamless payroll operations.
• The Payroll Manager will also be a key member representative in the pension committee

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

• Strong knowledge of payroll laws and regulations.
• Excellent analytical and problem-solving skills.
• Proficiency in payroll software and Microsoft Office Suite, particularly Excel.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Effective communication and interpersonal skills.
• Ability to handle confidential information with integrity and professionalism.

To perform this role, it is essential that you have the following experience:

• Minimum of 5 years of experience in payroll administration, with at least 2 years in a supervisory or management role.
• Experience with payroll software and systems – Dayforce or Ceridian (desirable)
• Experience with off-shore payroll tax regulations (desirable)

Formal education / Qualifications

• CIPP qualified or qualified by experience - essential
• Advanced knowledge of Excel – desirable
• Experienced in Sun Accounts - desirable
• Knowledge of Dayforce or Ceridian – desirable

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity. 

For this role, we’re looking for an individual who is:

• Pro-choice
• Attention to detail and accuracy
• Ability to prioritise workload and meet deadlines
• Excellent time management
• Uphold and actively demonstrate behaviours that align with organisational values and behaviours

Please view the job framework on our website.

Location: London Support Office (hybrid working - 2 days working from the office per week).

Full-time: 35 hours a week, Monday to Friday (UK contracted hours).

Contract type: Permanent

Salary: £40,000 - £51,000 per annum commensurate with experience. Discretionary bonus + benefits.

Salary band: BG 9

Closing date: 17th July 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

We are excited to be recruiting for a new Communications Coordinator at Volunteer Centre Hackney who will play a key role in helping increase volunteering and grow strong thriving communities across Hackney. Using wide-ranging communications, you will be vital to reaching diverse people across the borough and building key partnerships to help people enjoy the benefits of our services - all of which hugely improve people's lives and bring people and communities together.

The Communications Co-ordinator will play a key role in helping to build, promote and retain VCH’s public profile with a diverse range of audiences, helping us to drive volunteer sign-ups in Hackney, and promote our services to a wide range of stakeholders.

We have recently launched a whole new website and branding, so this is an exciting time to join our team. We have started to work together with residents to make films and are making plans to increase both our reach into specific communities, as well as promote our impact to new funders and partners.

You will plan, write and distribute a range of content across the marketing mix including our website, blog, newsletters, social media and in print. This includes writing copy and sourcing imagery for VCH events and activities, creating regular e-bulletins, updating social media channels, creating content to share the impact of our work, as well as helping to promote outreach and other events and activities to various diverse communities. This will be done together with VCH staff and volunteers, who you will support to co-produce interesting content.

You will take the lead in developing and implementing regular communications campaigns that celebrate the diversity of, and our work with Hackney’s local communities. This will include targeted campaigns around a number of topic specific awareness days, as well as with and for specific communities, to increase our reach across diverse populations.

You will roll out our brand refresh across all our programmes, working together with VCH staff to ensure buy-in. You will be proactive to create new and interesting materials to promote our services and their impact to a wide range of stakeholders including new funders as well as partners, and will ensure all our social media channels and websites are updated.

Location: Wilson Carlile Centre, Sheffield

Salary: £38,897 per annum

Hours: 37.5 Hours per week (Full-Time)

Contract: Full Time, Open Ended

Occupational Requirement: This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.

DBS: A DBS check is not required for this post. However, all staff are expected to read and comply with Church Army’s Safer Ministry Policy.

Church Army & The Role 

For over 140 years Church Army has equipped and empowered people to share the good news of the gospel in accessible ways across the UK & Ireland. 

 We go to places where hope is hard to find; journeying with people, giving them the opportunity to meet and connect with the God who restores and brings life in all its fullness. And this is what compels us: our vision for everyone to encounter God’s love and be empowered to transform their communities.

We are an army of hope with good news to share. Igniting faith in Jesus; restoring life: physically, emotionally, spiritually. 

In the role as a Digital Lead, you will play a pivotal role in enhancing our digital communications and presence. You will lead and manage digital projects, aligning them with Church Army’s mission and strategic goals.

Innovating and driving our digital strategy across various platforms you will be ensuring that we stay at the forefront of digital engagement enabling our fundraising efforts using the latest digital tools and methodologies.

You will be managing internal team members and external agency relationships to ensure effective delivery of digital projects aligning with Church Army’s mission and strategic objectives.

Main Responsibilities 

• Oversee the Digital Project Manager and Social Media Officer, to enable effective delivery of digital projects and social media management.
• Manage Relationships with outsourced agencies including digital analysts, paid media and web developer roles to ensure cohesive digital strategies and execution.
• Develop and implement comprehensive digital strategies that grow new Church Army audiences.
• Collaborating with other teams and individuals in Church Army to integrate agile methodologies, ensure alignment of digital initiatives and using informed data to grow brand awareness and affinity.
• Being a pioneer for AI and oversee Church Army’s strategy and implementation of AI.
• Being a primary source of contact for outsourced digital agencies, ensuring clear communication and alignment with Church Army’s objectives.
• Oversee major digital projects such as website refreshes, working with internal and external agencies.

Knowledge, Skills & Experience

The successful candidate will have:

• Profound understanding of digital marketing strategies and digital content management.
• Familiarity with SEO, social media, content development, and email marketing.
• Knowledge of data analytics and its application to digital marketing effectiveness.
• A track record of successfully implementing innovative digital strategies that grow new audiences.
• Proven experience in leading digital teams and managing digital projects.

Benefits

Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.

WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.

LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.

Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.

Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.

Annual Leave: 25 days per annum plus bank holiday.

For more information on this role please refer to the job pack attached.

Closing Date: 12/08/24

Interviews: w/c 26/08/24

Senior EDI Lead

We are seeking a Senior EDI specialist to champion the EDI strategy both internally and externally, working with a professional association for members of the counselling professions in the UK.

Position: Senior EDI Lead

Location: Hybrid / Homeworking – role can be performed remotely with regular trips to Lutterworth

Salary: £58,805 pro-rota per annum

Hours: Part time – 29 per week over 4 days

Contract: Fixed term until March 2026

Benefits: Flexitime, flexible working, 5% / 5% Pension, 25 days annual leave (+ bank holidays), 24/7 confidential Employee Assistance Programme, Health Cash Plan, Gym discounts

Closing date: 17th July 2024

Interviews: 25th July 2024

The Role:

As Senior EDI Lead you will champion the EDI strategy both internally and externally through onward strategy development and stakeholder engagement, promoting the EDI principles through the services of our membership offering, providing support to members and management teams and reporting on progress through key performance indicators.

Key responsibilities include:

• Collaborate with the EDI panel and executive team to develop and implement a comprehensive strategy.
• Foster relationships with external stakeholders to promote EDI initiatives and ensure inclusivity.
• Lead and inspire the internal team to integrate EDI principles into culture and operations.
• Develop and deliver EDI training programs for enhanced awareness and understanding.
• Establish and report on KPIs to track progress and drive continuous improvement.
• Regularly report EDI strategy progress to stakeholders through various formats.
• Oversee annual impact assessments and communicate progress against KPIs to relevant stakeholders.
• Deliver specific EDI project initiatives as set out in the EDI roadmap.

About you:

To be successful in this role you will need to have specialist knowledge and experience of delivering equality, diversity, and inclusion projects/initiatives in complex organisations, this along with your exceptional communication and interpersonal skills will make you an ideal candidate for this role.

You will also have the following skills & experience required for this role

• Ability to develop and implement effective EDI strategies.
• Strong planning, organisational, time management, and budgeting skills.
• Understanding of diverse stakeholder needs.
• Excellent collaborative relationship-building skills.
• Proficient in overseeing project delivery within budget and communicating impact.
• Effective problem-solving skills for identifying and addressing project barriers.
• Advanced analytical and research skills for evaluating information and presenting findings.
• Excellent report writing and presentation skills.
• Familiarity with Microsoft software, including Microsoft CRM.
• Understanding of counselling and psychotherapy.

About the Organisation:

You will be working for a professional association for members of the counselling professions in the UK. They want to make a difference to the lives of people, through supporting and promoting the counselling professions.

You may have experience in areas such as Equality, Diversity and Inclusion, Equality, Diversity and Inclusion Manager, Equality, Diversity and Inclusion Officer, EDI Manager, EDI Lead, Equality and Diversity Lead, Equality, Diversity, Inclusion, Equality, Diversity and Inclusion Partner, #INDNFP.

Please note this role is being advertised by NFP People on behalf of our client.

Fire Safety Assistant 

£24,609.20 per annum 

Chester – agile working 

Full Time, Permanent 

Do you have the drive to make a difference by living our clients values every day to help them ensure they keep residents safe in their homes? It’s an exciting time to join them! 

Following internal promotion, they now have an exciting opportunity for a Fire Safety Assistant to join their team! With experience in a similar role, you’ll have strong data analysis and administration skills.

You’ll assist their team with…  

• Delivering a customer focused service in the Fire Safety and wider Property Services Team, operating within target timescales and their service standards.

• Being the main point of contract for internal and external stakeholders and residents to ensure statutory and regulatory fire risk compliance.

• Working within timescales to coordinate, record and monitor Fire Risk Assessment actions.

You will be comfortable working with colleagues across their business, in an environment focused on continuous improvement, value for money, learning and innovation. You will support the Group Fire Safety Management programme and team (Compliance, Fire Safety, Property Services and Communities and Customer Service) to enhance service delivery and customer experience.

If you think you’ve got most of what they are looking for, but not everything, they’d still love to hear from you. You’ll need to submit a CV and supporting statement telling them about you and why you're right for the job.  

The closing date for applications 9am Thursday 18 July 2024.

Interviews will take place on Tuesday 30 July 2024 at our Head office in Chester.

Here are just some of the reasons they think you would enjoy a Career there..  

• They offer great Remuneration & Benefits

• They are serious about Health & Wellbeing

• They are committed to Living our Values everyday

• They are committed to Equality, Diversity & Inclusion

• They offer a strong Work / Life Balance

• They are committed to high Employee Engagement

Their benefits 

• Generous holiday entitlement (25 days, rising to 28 days after four years’ service, plus bank holidays) 

• 35-hour working week 

• Agile and flexible working opporunities  

• SHPS Defined Contributions (DC) Pension scheme with enhanced employer contributions 

• Enhanced maternity, adoption and paternity pay 

• Medicash Employee Assistance Programme 

• Free eye tests and £20 off glasses at Specsavers 

• Cycle to Work scheme 

• Free car parking 

• Dedicated Learning and Development opportunities 

• Volunteering (up to 3 days per year) 

• Staff Activity Fund 

• Charitable donations (match-funding) 

Responsible for communicating, developing and marketing the charity’s impact, brand and charitable purpose. Working across the trust, the Senior Marketing Executive raises awareness of the charity’s brand and its work supports the Fundraising team in meeting their objectives. Additional focuses of this role are supporting Lottery player stewardship, and marketing activities for the Community and Corporate fundraising team.

Press: 

• Write and deliver press releases focused on fundraising and charitable activities
• Support the Head of Marketing to realise opportunities for positive national coverage
• Build good relations with press stakeholders 
• Monitor media activity and opportunities for greater coverage, including broadcast

Stewardship:

• Continue development of audience segmentation and user experience
• Develop acquisition and retention campaigns utilising a mix of digital tactics 
• In collaboration with marketing team colleagues, engage supporters online and offline 
• Monitor ROI of campaigns  

Case Studies: 

• Collaboratively and independently, create video & written Case Studies in-line with agreed budget and in collaboration with Senior Marketing Executive (Case Studies & Resources)
• Maximise and report on reach and impact of all Case Studies 
• Hold positive relationships with suppliers, colleagues and service users
• Manage content requests and content management platform with Marketing team

Website:

• Responsible for SEO, analytics and improvements, in liaison with Web Developers 
• In collaboration, write and publish a schedule of stories that champion care and fundraising 
• Ensure website content is inclusive and accessible 

Social media:

• Manage a varied schedule of content in collaboration with marketing team colleagues
• Create engaging content that reflects hospice services
• Deliver positive and measurable supporter stewardship across all social channels 

Video:

• Produce, film and edit videos that show daily life at the hospices and family interviews 
• Manage relationship with suppliers and filmmakers
• Create videos for Fundraising team 

Advertising: 

• Manage planning, performance and reporting of digital ad campaigns 
• Develop ‘always on’ Google Grants campaigns

This is a full time, 12 month maternity leave contract. 

Benefits include flexible working options, 28 days holiday, group pension scheme, life assurance and the opportunity to work in an organisation where every job matters.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

Hours: 40, five days over a seven-day rota

Location: Shop from Crisis Finsbury Park: 19 Stroud Green Rd, Finsbury Park, London N4 3FB

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.

About you 

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector.  You will be committed to Crisis’s values and mission to end homelessness. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail. 

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave, incrementally increasing to 31 days after 4 years. 
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Monday 15th July 2024 (at 23:59)

Interviews will take place on Wednesday 24th July

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094 

You will manage a range of data processes leveraging data from the database to support our teams and reach our supporters in a targeted and personalised manner, as well as importing new data into the system to enhance future fundraising campaigns. Using our supporter database, Raiser’s Edge, you will maintain excellent data integrity and accuracy and work with multiple stakeholders to support the Trust’s ambitions to raise funds in order to support more Young People. 

This opportunity is perfect if you are technically adept in managing and leveraging large data sets, working with import tools and have a good understanding of data modelling. 

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Supporter Data Selections and Imports Manager? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Data Selections and Imports Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.

The role and your key responsibilities

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups. You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £37,306 per annum (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. OTE £40,000.  

• Full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in the East Midlands region.

• Home based with some travel to schools and colleges in the East Midlands, Norfolk and Sheffield

• Start date: as soon as possible, but no later than w/c 30th September 2024. .

• To discuss any details about the role before applying, please contact Mhairi (details on our website)

• We can only consider candidates who have the right to work in the UK.

Application process

• Deadline: 10:00AM (BST) on Monday 22nd July 2024.

• Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

i. Why do you want to work at Unifrog? (250 words)

ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)

iii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

• Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

• Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).

• Video call interviews will be held on w/c 29th July 2024.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

About The Role
Closing date: 12th July
Application Process: Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual for this position.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
Are you an experienced Senior Finance professional wanting to make a real difference for anyone affected by dementia?

We are looking for a strong finance professional to join our Finance partnering team! You will be supporting our Income and Engagement Directorate which includes raising funds so that Alzheimer’s Society can provide essential services to those who need us. You will assist the team with financial analysis and advice that will help shape decision making. This role will involve you to support budget holders to maximise their impact and deliver a high quality, customer focused finance partnering service to stakeholders, including support to operational decision making, commercial development and producing forecasts, budgets and insightful analysis.
 
You'll have experience in preparing financial reports, budgets, forecasts, business plans, and modelling of financial data. You will advocate and promote the Society's core values (trusted experts, better together, compassionate and determined to make a difference) able working collaboratively with wider teams successfully and professionally to complete tasks.

Additionally, you will have a passionate and motivated capabilities to form excellent and long-lasting relationships with our stakeholders, with a strong commercial acumen combined with credibility with senior level stakeholders. 

Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.

We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
 
This is a homeworking role, but you may be required to travel to attend some meetings and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our flagship offices (London or Birmingham) if/when required.

About you 

- Must be a fully qualified accountant with prior experience in a business partnering role.
- Experience of the charity sector is desirable.
- Ability to form strong and long lasting working relationships with team members and stakeholders
- Be confident to question Senior stakeholder's queries and seek answers to solutions whilst providing continuous support. 
- Strong Commercial and Financial awareness.
- Proven ability to develop high-quality financial reporting for management. 
- Can-do attitude with an ability to prioritise work and meet deadlines. 
- Advocate and champion our ED&I mission whilst championing our focus in supporting those affected by dementia.

Person Specification

- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

The post holder will be responsible for their own caseload. This post will involve the assessment and appropriate treatment of people presenting with mental health problems, working within NHS Talking Therapies. The post holder will be expected to attend regular supervision and may have additional areas of responsibility for clinical service development as required.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and work in various community settings (including GP surgeries) and psychological treatment centres.

We are looking for a new member to join the team who is committed, enthusiastic and willing to contribute to the service and embrace different ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrating team. Members of our team are committed to ensuring a healthy work life balance and a creating a positive working environment.

Key responsibilities:

Clinical

1. Accept referrals via agreed protocols within the service.

2. Conduct assessments and therapy over the telephone, telemedicine and face to face.

3. Offer High Intensity treatment in individual and group settings (as agreed)

4. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.

5. Formulate, implement and evaluate therapy programmes for people attending the service.

6. Educate and involve family members and others in treatment as necessary, conveying formulations with sensitivity in easily understood language.

7. Take responsibility for promoting access to the services provided and the delivery of cognitive behavioural therapies in the peripheral settings where the therapist works. For example, therapists working within GP Surgeries will be expected to attend GP Practice meetings and develop and maintain professional relationships with members of the primary care team. They will be expected to promote the service by ensuring that there are readily available promotional material for both members of the public and members of the primary care team.

8. Liaise with other psychological therapy services in order to work jointly to improve provision of psychological services to local residents.

9. Plan appropriate packages of care for each service user. Liaise as appropriate with other professionals within the service and externally to effectively communicate your assessment and facilitate transfer of care to an appropriate professional.

10. Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services and child and adult safeguarding services)

11. Elicit outcome data from people using services and their carers. Use the TALKING THERAPIES IAPTUS system to record clinical contact details, clinical records, outcome data, and passage though the care pathway.

12. Ensure that people under your care are cared for appropriately under the stepped care framework as currently in use within the service.

13. Adhere to the operations manual and other relevant protocols and procedures as directed by your line manager.

14. Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week.

15. Actively contribute to and support the integration of clinical governance in the service within your own area of work and contribute to service clinical governance process in a specific area of work under the direction and supervision of a Senior Therapist.

16. Develop an area of enhanced (specialist) clinical work (e.g. PTSD, OCD, Long Term Health Conditions, Perinatal, Eating Disorders, Social phobia etc). It is expected that the areas of specialist work will shift in focus over time to reflect service need and your need to continuing professional development.

17. Carry out clinical audits of aspects of the CBT service as directed, including feedback from people who have used the service, analyse and feedback to the service verbally and in writing.

Training and Supervision

18. Attend clinical supervision in group or individual format within service.

19. Participate in peer supervision with professional colleagues.

20. Develop and engage in your own CPD, including active engagement in and use of clinical supervision of your own therapy.

21. Attend and fulfil all the requirements of the TALKING THERAPIES approved training/ workshops in line with identified professional objectives.

22. Support peer learning through attending and contributing to journal clubs and other in-house service CPD events

23. Once suitable supervision training and experience has been gained, supervise other staff as directed

Professional

24. Ensure that client confidentiality is protected at all times.

25. Co-ordinate and liaise between different staff groups within Mind in Bexley.

26. Support the CBT Service Public & Professional Educational functions by contributing to professional education program under the supervision of senior members of the department.

27. Support the CBT Service Public & Professional Educational functions by delivering interactive psycho-education within a CBT framework to large groups of Service Users under the supervision of senior members of the department.

28. Exercise personal responsibility for the systematic clinical governance of your own professional practice.

29. Proactively take responsibility for attending supervision, case management and line management regularly, participate in objective setting, performance reviews and respond to agreed objectives.

30. Be aware of and comply with company policies, procedures and standards of service

31. Promote and contribute to the development and maintenance of a healthy therapeutic culture within the team and amongst colleagues across the service and Service Users.

You may be required to cover an evening shift from 12pm - 8pm with occasional Saturday working to meet the needs of our clients.

Job Responsibilities

This is a list of the main duties or tasks that the post holder will be expected to undertake.

1.To ensure training requirements are met

• Deliver safeguarding training, mainly via Zoom, to a range of abilities, facilitating a safe shared learning environment in both an online setting and in person. 

• Provide professional advice to a range of stakeholders including Leaders, Safeguarding Leads, Community Members and Lay staff on policy, procedure, good practice and DBS application processes.

• Ensure all training course and materials are inclusive and accessible to all 

• Develop learning resources including presentation slides, interactive learning approaches, pre and post course reading/exercises and reference materials. 

• Maintain detailed training records and produce reports for internal and external use. 

• Promote embedding effective practice, through training, that enables attendees to identify and respond appropriately to safeguarding concerns. 

• Develop and maintain good internal and external working relationships with RLSS membership, partner organisations and stakeholders around safeguarding including CSSA, diocesan workers and Catholic organisations.

• Ensure that training is reflective, evidence-based, robust, transparent and can be upheld in the case of challenge. 

2. To promote health and wellbeing through training

• Facilitate open and generous communication and sharing of best practice. 

• Ensure that the experience and voice of survivors is embedded in training materials, and the delivery of training

• Be open, empathetic and alert to issues being brought forward 

• Promote that safeguarding is done best when done with other professionals and encourage a collaborative approach to safeguarding.

3. To work within RLSS policies and procedures

• Alert the RLSS Safeguarding Manager, to any/all identified issues of risk and recommend immediate remedial steps be taken to reduce risk and improve practice.

• Provide support to members ensuring timescales are adhered to.

4. Professional Leadership, development, and working in best practice

• Encourage, develop and implement creative and imaginative approaches to improve the overall service in line with national and local priorities, user feedback and efficient use of resources.

• Demonstrate and champion evidence-based practice and keep abreast of developments.

• Draw upon and promote professional values and ethics.

• Demonstrate a high level of interpersonal and communication skills.

• Take ownership of own professional development; attending training, supervision, workshops, courses and meetings and applying this learning to service improvements and further opportunities for professional development.

• Proactively support the service through periods of organisational change.

• Willing to share learning and expertise across the organisation.

• Be part of a team that delivers a responsive and effective service.

• Facilitate a culture of innovation, accountability and empowerment amongst RLSS membership 

5. Equal Opportunities / Diversity

The RLSS is committed to Equal Opportunities, our policy affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of sex, sexuality, age, marital status, ethnic origin or disability. All staff are required to observe this policy in their behaviour to other employees and individuals they work with.

6. Health and Safety

It is the responsibility of every employee to ensure the effective discharge of health and safety responsibilities.

The nature of this post will require flexibility to meet service needs as they arise which will include work outside normal office hours including responses to emergencies.

The job description is not intended to be exhaustive. The post holder will be expected to adopt a flexible attitude to the duties which may have to be varied after discussion, subject to the needs of the service and in keeping with the general profile of the post. 

Personal Specification

Educational Achievements, Qualifications, Training and Knowledge

• Bachelor’s Degree or equivalent

• Additional training or teaching qualification

• Relevant training experience/qualification and/or experience within a teaching/ training or safeguarding role or environment

Experience

• A substantial track record delivering impactful training virtually and in-person.

• Clear and effective knowledge of Training and/or Safeguarding and promoting wellbeing

• Excellent communication and presentational skills, both oral and written including the ability to translate complex issues into clear, focused and understandable language for a range of audiences. 

• Delivering targeted and focused training

• Summarises and communicates information effectively

• Strong understanding of IT applications (particularly Outlook, MS Excel, PowerPoint and video conferencing.) 

Job related Aptitude and Skills

• Highly organised and strong time management skills with a solution focused, logical and innovative approach to challenges

• Demonstrable self-awareness and ability to act proactively and demonstrate high levels of trust and personal accountability.

RLSS is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. Successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education. 

DUTIES AND RESPONSIBILITIES

Programme Coordination and Project Delivery

• ​To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders. 
• To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
• To support evaluations through providing and analysing data to use in reporting to funders and stakeholders. 
• To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce. 
• To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed. 
• To support with the financial administration of our programmes through invoicing and managing participant expenses. 
• To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
• To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.

Marketing and Communications

• To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed. 
• To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite. 
• To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
• To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs. 
• To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication. 
• To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place. 
• To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics. 

This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations. 

PERSON SPECIFICATION

To deliver the role, we’d expect you to have the following skills and experience:

• Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities. 
• Demonstrable commitment to Cause4’s values.
• A broad understanding and interest in the arts, culture and heritage sectors in England. 
• A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles. 
• The ability to manage budgets and a track record of achieving targets.
• An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
• IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint. 
• Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams. 
• Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
• Excellent social skills, able to operate with diplomacy, tact and empathy.
• Outwardly focussed and interested in new developments and sector trends, 
• Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
• Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative. 
• Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.