Supporter Care and Fundraising Co-Ordinator

Pancreatic Cancer Action are excited to be seeking an enthusiastic and proactive Supporter Care and Fundraising Co-Ordinator to join our fabulous Fundraising Team.  This is a varied role where no two days will be the same.

If you are a proactive individual with a positive can-do attitude who is passionate about making a difference, we would love to hear from you. Whether you are looking for an introduction into the world of fundraising or to build on your existing fundraising skills, this role will offer you the opportunity to gain a breadth of experience about different fundraising income streams, finance processing, CRM data and stewardship journeys.

Our incredible supporters are at the heart of all that we do at Pancreatic Cancer Action. This role offers a unique opportunity to work with our fantastic supporters daily. Providing them with the tools, knowledge and materials they need to help reach and exceed their fundraising targets. From head shaves to cake sales, dress-down days to extreme sports. You will be the first point of call for all fundraising enquiries and be on hand to provide bespoke stewardship support to ensure we develop long-lasting relationships with our PCA community, groups and companies across the UK.

 

Main responsibilities:  

• Provide admin and operational support to the Fundraising Team
• Accurately record and manage data using the Salesforce CRM system.
• Ensure that fundraisers and supporters get timely correspondents by email or phone.
• Inspire supporters through innovative new stewardship ideas, sending out relevant materials and offering support and advice to enhance their event/fundraising.
• Maintain and develop relationships with existing supporters, helping them to exceed their fundraising targets and inspiring them to become life-long supporters.
• Update all event portals with fundraising details and complete the registration process on time.
• Monitor and input data from various fundraising platforms onto our Salesforce database to ensure accurate reporting on income from events/fundraising.
• Take ownership of fundraising tracker to ensure first class stewardship is provided to all supporters.
• Supporting community-based fundraising volunteers and groups.
• Work collaboratively with the fundraising and marketing team to ensure that email templates, cards and certificates remain up to date and relevant to our audiences.
• Work with the fundraising team to identify ways to surprise and delight our fundraisers and ultimately build long term relationships with a consistent approach.
• Support in the planning and implementation of fundraising events, products and campaigns
• Work across various fundraising streams such as community and events fundraising, Individual giving, In memory and corporate fundraising.