Admin Officer

London office based with some homeworking

We are seeking an enthusiastic Admin Officer with excellent organisational and communication skills to act as the first point of contact for PSC members, supporters and the general public. You will be responsible for providing information relating to the campaign and PSC’s activities,

Duties and responsibilities include:

• • Dealing with incoming enquiries via email and phone, meeting and greeting visitors and volunteers to the office and accepting deliveries (this will involve heavy lifting).
  • Processing payments and accurately recording transactions onto databases, following PSC’s data protection and security policy. Experience of a CRM is essential.
  • Inputs information quickly and accurately from a variety of sources into membership database.
  • Supporting our finance officer with banking and petty cash, this is essential part of the role.
  • Supporting our e-comms officer with stock take and updating stock on our online shop, familiarity with Shopify or an ecommerce platform would be desirable.
  • Completes regular office stock count and monitors merchandise stock levels, placing orders with suppliers and tracking process from order to delivery, completing any expenses documents as necessary, following finance procedures.
  • General office tasks including maintaining paper and electronic files, maintenance of IT equipment (including phones, printer, laptops and desktops), logging faults and liaising with technical support and suppliers as required.
  • Provides administrative support, including assisting with booking meeting rooms, preparing documents, ordering stationery and office supplies, as and when required.
  • Updating events on our website, familiarity with WordPress would be desirable.
  • Supporting PSC events and demos, including venue hire and event logistics, monitoring event booking and preparing registration lists
  • At present, a significant amount of time is spent with demonstration preparation, this involves heavy lifting and running stalls at our demos. This is an essential part of the role. We have a generous TOIL policy in place for any work undertaken in excess of normal working hours
  • Organising and coordinating volunteers for both office and PSC demos and events.
  • Respects and maintains confidentiality of information

To be successful you will have:

• • Experience of providing administrative and finance support
  • Professional telephone manner
  • Speedy and accurate data entry and word processing skills, experience of using CRM systems
  • A self-starter, able to handle a demanding workload with flexibility
  • Able to respond to and deal with difficult situations calmly and constructively
  • Methodical and well organised with good attention to detail
  • Good communication and relationship management skills
  • Experience of using Microsoft 365 (word, excel, teams etc) and ability to learn new programmes and processes quickly
  • Experience of organising/managing volunteers
  • Demonstrable commitment to PSC’s aims and objectives and knowledge of current campaigns.

Please note, the successful candidate must be prepared to support events taking place around London and work varying hours including weekends and evenings.

Closing date for applications is 5pm, Tuesday 4th March 2025.
Interviews will take place on Tuesday 11th March.