Major Gifts Officer

Our Charity:

At Oxford Hospitals Charity, improving our patients’ experience in hospital is at the heart of all our work – from toddlers with cancer in our Children’s Hospital and patients recovering from strokes in the Rehabilitation Centre, through to patients living with dementia on our Adult Wards – we aim to make time in hospital that little bit easier and treatment as good as it can be. We turn donations into the best possible medical equipment, transform wards and departments, champion medical innovation, fund clinical research and provide additional specialist support and training for NHS staff.

 Purpose of post:

The Major Gifts Officer will support the Head of Major Gifts in further developing the charity’s major donor portfolio, stewarding donors, and soliciting gifts. They will be responsible for understanding the motivations and interests of our donors and helping them to feel fantastic about the impact of their generosity. At its heart, this role is about connecting our donors with hospitals and fostering a deeper relationship and partnership with our charity.

Joining a small but established team, you will bring your drive and innovation to find new opportunities for donors to make an impact for patients and staff across our hospitals. A skilled communicator with exceptional writing skills, your can-do attitude and creative flair will thrive in translating complex medical projects into compelling stories and propositions.

Key responsibilities

-        Identify, research and cultivate relationships with new and existing donors. Ensure our supporters receive regular relevant and compelling proposals which will inspire ongoing support and grow income

-        Develop an excellent understanding of our donor pipeline. Identifying where individuals have shared interest areas and seek opportunities to maximise the reach of all our communications

-        Where appropriate, identify and manage relationships with individual supporters to generate major donor and mid-level income and maximise fundraising opportunities. This may include face to face meetings, email communications and phone calls. This will also include supporting stewardship events within our hospitals.

-        Work closely with the Charity Individual Giving Manager utilising the latest technology and techniques to ensure every supporter has a consistent and meaningful journey with our charity, as they progress from individual giving to mid-level giving and beyond 

-        Hold a close working relationship with the Charity Programme team and relevant hospital staff to identify projects early and plan solicitation and impact reporting throughout the year

-        Support the stewardship of potential legacy donors where major donor-type treatment is appropriate  

-        Maintain meticulous records of all major gifts activity on the CRM system and working with the Charity Database & Insight Officer to extract data in a way which helps guide the major donor programme

-        Comply with all relevant fundraising regulation including the Code of Fundraising Practice and GDPR

-        Constantly scan the environment and liaise with peers in the sector to ensure we are delivering the best possible experience for our donors and are aware of the best possible ways to engage them

Key skills

-        Excellent interpersonal and written communication. You will be able to craft inspiring and compelling reports and asks, tailored to our donors interests

-        Keen to embrace new technologies including the use of AI and an understanding of how data can inform strategic priorities

-        Able to work as part of a collaborative team

-        An empathetic and approachable nature, able to form relationships with a range of stakeholders

-        Comfortable working in a methodical and planned way to maximise our fundraising success

-        Experience working within the charity sector is desirable but not essential

-        Confident working in a sensitive environment, maintaining confidentiality at all times