Operations Jobs
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
We are looking for a Finance and Operations Officer to help support our growing team. We welcome anyone to apply who possess the qualities and behaviours outlined or who believes they can learn them fast. You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you. The successful candidate will work with the Head of Finance and Operations to ensure the Charity’s infrastructure continues to develop at pace to provide the operational support necessary to deliver the work. They will also provide administrative support to the Chief Executive and the wider team. This is a part time, permanent role.
The successful candidate will be
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Driven to ensure our workplace is run as efficiently as can be
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Displaying exceptional organisational skills and a keen eye for details
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Able to manage competing priorities
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Willing to get stuck in - we’re a small team and everyone pitches in
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A self-starter who takes initiatives
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An enthusiastic team player
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Sharing our values and sympathetic to the cause we are fighting for
The Finance and Operations Officer will provide general support to the Head of Finance and Operations across the following areas:
Office Management
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Managing day-to-day relationship with landlord
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Ensuring office meets all health & safety requirements
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Managing purchases of stationery and office equipment
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Booking meeting rooms
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Organising catering for internal meetings
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Supporting with new office search and move to new premises
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Liaising with utility, cleaning and security providers in new premises if required
Human Resources
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Liaising with the external HR providers regarding employee documents
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Maintaining employee personnel records ensuring that all annual leave and sick leave is recorded correctly
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Assisting in the recruitment of new posts
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Onboarding and welcoming new employees, including ensuring newcomers have the necessary IT and office equipment and access to the required IT systems
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Coordinate annual staff surveys and collate responses
Operations
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Assisting the CEO and the wider team with administrative tasks
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Liaising with our external IT providers to ensuring all IT equipment is functioning and replaced when required
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Organising away days and other large meetings
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Reviewing/renewing supplier contracts annually (including insurance provider)
Governance
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Organising Trustee meetings
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Attending and taking notes at specific meetings (e.g. Trustee, Advisory Board, team away days)
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Updating the Charity Commission for changes in Trustees and submission of annual returns
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Ensuring all policy documents are up to date and reviewed within the correct time frame
Finance
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Processing invoices and expenses and coordinating twice monthly payment runs
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Reconciliation of the monthly corporate card bills
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Keeping the fixed asset register up-to-date
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Bank account administration
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Collation of information for the auditors
We are looking for someone who can demonstrate the following skills and experiences:
Essential
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Reliable, trustworthy and discreet
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Excellent organisational skills
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Confident user of Microsoft or Google packages, in particular excel spreadsheets or google sheets, Word or google docs
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Good written and verbal communication skills
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Good numeracy skills
Desirable
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Previous experience as personal assistant or office manager
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Demonstrable interest in mental health and other key issues on which the charity works
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Previous bookkeeping experience including use of accounting software
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Comfortable using IT systems generally (e.g. online banking, web-based platforms)
Terms and Conditions
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Location: Money and Mental Health’s central London office for at least 2 days per week with option for home working the rest of the time. The office is wheelchair accessible.
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Hours: 3 to 4 days (22.5 to 30 hours) a week. The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. We are open to discussing other flexible arrangements, such as accommodating school runs.
Benefits
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Holidays: 28 days p.a. (including 3 days of annual leave between Christmas and New Year when the office is closed) plus bank holidays, adjusted for the part-time nature of this post and therefore calculated on a pro rata basis.
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Pension: Opportunity to be enrolled in the work pension scheme (subject to meeting standard auto-enrollment qualifying criteria). After auto-enrollment the charity will make a monthly contribution to the scheme equivalent to 5.5% of the monthly gross salary you receive, subject to you making a minimum contribution of 2.5% of the monthly gross salary you receive.
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Enhanced maternity/paternity/parental and adoption leave: All employees eligible for Statutory Maternity/Paternity/Shared Parental and Adoption Pay receive 90% of their earnings for up to 12 weeks
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An Employee Assistance Programme
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Cycle To Work Scheme (up to £1000 loan for bike)
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Season Ticket Loan Scheme
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Annual training budget of £500, subject to the financial health of the Charity
Equal Opportunities and Mindful Employer
We are an equal opportunities employer and Mindful Employer and welcome applications from all, including those with lived experience of a mental health condition and other under-represented groups. We are also committed to improving employment opportunities in the charity sector for minority ethnic groups, and are particularly keen to receive applications from members of diverse ethnic communities. We are also happy to discuss any reasonable adjustments individuals may require in the recruitment process or once in post.
The client requests no contact from agencies or media sales.
c. £65k per annum
9 month fixed term contract (maternity cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Head of Supporter Growth.
As the Head of Supporter Growth at UNICEF UK, you will lead on delivering a best-in-class programme to recruit new supporters – across multiple channels and products including one-off and regular donations, eCommerce customers, subscription products, campaigning actions or supporters leaving gifts to UNICEF in their Will.
You will develop strategies to grow our income through delivery of multi-channel acquisition campaigns that engage supporters through positive experiences.
You will be a values-based leader, with extensive experience of inspiring teams to achieve strategic objectives. You will have extensive experience of developing and implementing successful marketing strategies, including financial management, strategic planning, monitoring and reporting of KPIs.
Act now and visit the website via the apply button to apply online.
Closing date: 12 midday, Tuesday 1 October 2024.
Interview date: w/c 7 or 14 October 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
Operational Process Manager
Hours: 35
(Will Include Evening and Some Weekend Work)
Salary:
£33,251 - £36,163 p.a. - MYA Grade 7 Points 25-28
Fixed Term Funded to 31st January 2026
Reporting directly to the Head of Service, the Operational Manager will be responsible for leading the process management of Knowsley’s Integrated Youth Service (IYS) Offer. With a strong understanding of young people’s services and a commitment to quality youth work, the post holder will create and maintain effective systems linking face to face interventions with the capturing of robust and accurate outcome measurement data.
The successful candidate will manage all aspects of the Targeted 1-1 offer as part of the IYS offer in Knowsley including line management of designated staff, financial management, and networking with other key services.
The post holder will support all aspects of the wider IYS ensuring that MYA’s internal systems which govern finance, purchasing, recruitment and quality control are followed closely, while acting as a key figure in connecting Knowsley operations with Head Office and Support Services.
The post holder must hold relevant qualification to at least NVQ Level 4 or equivalent in a related subject.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
For an application pack and further information please visit our website.
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Wednesday 9th October 2024.
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment.
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Job Title: Retail Operations Administrator
Location: London
Salary: £27,104.62 per annum
Weekly Hours: 35
Reference: YMC1047962
About YMCA England & Wales:
At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.
Job Description:
We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.
Key Responsibilities:
- Print, pack, and dispatch resources to stores and field teams
- Respond to phone calls and emails, utilising standard templates where applicable
- Coordinate hotel and meeting room bookings for team meetings and events
- Provide administrative support to field and support teams
- Deliver exceptional customer service to stores and customers
- Perform accurate data entry and maintain administrative records
- Assist with other administrative tasks as needed to ensure operational efficiency
Skills we are looking for:
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and customer service skills
- Excellent organisational abilities with a keen attention to detail
- Capacity to handle multiple tasks efficiently in a fast-paced environment
- Previous experience in retail is advantageous
Why join us?:
At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!
What you can expect:
-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
How to apply:
If you believe you have the skills and enthusiasm to excel in this role, please submit your CV.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Switchboard’s listening service is available to all LGBTQIA+ communities in the UK. It offers a safe space for anyone to discuss anything, including topics such as sexuality, gender identity, sexual health, and emotional well-being and more. Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers offering a vital service to people across the country in times of need, but also proving incredible insights into the issues that impact the LGBTQIA+ community the most.
Since 2021 the organisation has been on a journey to establish a staff team to oversee day-to-day operations within the charity. They are now looking to introduce this new role as they grow throughout 2024 to a team of 11.
Prospectus is delighted to be supporting Switchboard as they look to appoint a Volunteer Community Lead to join the organisation.
This position is offered on a full-time, hybrid basis with 2 days working in the London office a week and the remaining flexibly from home.
The role:
This brand-new role sits within the staff team at Switchboard and reports directly to the Head of Volunteering and Training. The post will work closely with key volunteer-led operational teams. As the charity looks to cover its rota more effectively, they are working towards recruiting and training around 100 new volunteers in 2024, taking the total membership to around 350. This number will continue to grow each year, until they are able to handle ALL of the calls, IMs and emails the service receives.
With this in mind, Switchboard wants to ensure they not only retain new volunteers for a number of years, but that each volunteer books regular shifts, are looked after and feel welcomed and an important part of an active, vibrant and inclusive community.
This role reports into the Head of Volunteering and Training and oversees four main areas: volunteer socials, wellbeing initiatives, celebrations and EDI endeavours. This role is key to ensuring the charity retains, nurtures and engages volunteers within Switchboard, and that they create a community of volunteers which reflects the rich diversity of the wider LGBTQIA+ community.
This vital role will entail, delivering a range of in-person and online engagement events throughout the year, managing the Pride activations for 2025 and onwards, overseeing Switchboard’s programme of volunteer celebrations, managing wellbeing initiatives and ensuring Switchboard continues to celebrate being a rich, diverse and inclusive organisation.
The person:
The successful candidate will have extensive experience of organising and producing social and professional events of all shapes and sizes. They will have strong exposure to EDI initiatives and will have a natural interest, or actual experience in promoting wellbeing in the work-place.
This person will have outstanding people skills as the soft skill aspects of this role will be absolutely critical to its success. It will be important that this person demonstrates a broad understanding of the issues and challenges people from the LGBTQIA+ community face in their everyday lives. Similarly, this person will need to appreciate that these issues and challenges will also be faced by Switchboard’s community of volunteers as a result.
You will have extensive experience of organising social gatherings in a professional or volunteering setting, both large and small, collating and analysing data to measure effectiveness & impact, managing third party supplier & contractor relationships, in addition to having a collaborative, communicative & empathetic approach to mobilising networks and driving forward levels of customer service and Volunteer experience.
This person will be comfortable with public speaking and engaging audiences, will be highly organised and above all, fully committed to the work of Switchboard, becoming a natural advocate for the organisation both internally and externally as a result. This person will need to be able to manage all in-person events, wherever they are based, so some locational flexibility will be required.
Switchboard is committed to growing a team which reflects the communities it serves, so they actively encourage applications from candidates with lived experience and from all marginalised communities.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied.
If that sounds like the impact you would like to have in your professional career, and you believe you have the skills, knowledge and experience to be successful in this role, you could be our new Executive Assistant reporting the Director of Activism & Education.
About the role
This role ensures that the Directors have the right personal support in organising their departments and fulling their obligations in reporting, performance and business planning to Boards and Committees. The Directors are part AIUK's Senior Management Team.
The Director of Activism & Education is a new role at AIUK focusing on our important work in Community Organising, Activist Events and Human Rights Education and is responsible for Movement Building. They are responsible for the Building a Powerful Movement Sub-committee supported by a team of around 20, currently with 6 line reports.
The Executive Assistant will be integral to supporting the Director to provide positive leadership, by ensuring that their departments have the right administrative systems in place, and representing them when liaising with internal and external contacts when providing organisational and administrative services for committees and meetings.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're well organised and skilled in using, maintaining and developing administrative systems.
- You can manage your workload effectively with priorities from multiple stakeholders
- You collaborate and positively contribute to an inclusive culture.
- You are confident in providing organisational and administrative services for committees and meetings.
- You also have good relationship management skills and can deal well with ambiguity in your work.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro-rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
PLEASE NOTE - As part of our commitment to fulfilling specific business needs, we strongly encourage applications from female candidates. We continue to promote equal opportunity for all applicants at The Prince's Trust.
Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The Prince’s Trust.
Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits. However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.
Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Peer Support Coordinator
Post no: 612
Location: Milton Keynes
Contract type: Fixed term until 30 September 2025
Hours: 14 hrs per week (Across Monday, Tuesday & Thursday)
Salary: £24,720 per annum, FTE (actual salary £ 9,353.51 per annum)
This role is an opportunity to work for Mind BLMK as part of the peer support service, you will have the opportunity to use your own personal experience of mental health challenges to coordinate the running of a Peer Support Service in Milton Keynes, provide information and guidance, and implement referral pathways to the wider Recovery Service.
Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals. If you feel like you would be suitable for this role, we can’t wait to hear from you.
Key Activities
- Operate a Peer Support service including peer support groups and mentoring across Milton Keynes and ensure outcomes which supports individuals with mental health and wellbeing needs in line with Mind BLMK’s agreed Peer Support model and requirements as well as contract requirements.
- Carry out assessments on individuals’ suitability for Mind BLMK’s Peer Support service in line with the Access to Service procedure
- Work with the Peer Support Manager to ensure regular involvement of service users, volunteers and staff on local service delivery, organisational matters and wider mental health strategies
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of Peer Support Workers and volunteers).
- Establish and maintain effective working relationships with the Mind BLMK team and relevant key post holders.
- Provide the infrastructure Peer Support Workers need to deliver the support safely and confidently.
- Hold responsibility for all Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Wednesday 09 October 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Capital Projects Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the place for you!
We are looking for a Capital Projects Manager to provide an effective and efficient administrative service to approximately 100 schools. Internally this role is known as a Schools Premises Officer.
This is hybrid-working role, with flexibility to work from home for up to 40% of the working week.
Position: Capital Project Manager (internally known as Schools Premises Officer)
Location: Oxford/hybrid (with frequent travelling to schools and premises across Oxford)
Hours: Full-time, 37 hours per week
Salary: £40,041.20 to £43,120.75
Contract: Permanent
Closing Date: Midnight on Sunday 20 October 2024
Interview Date: Thursday 7 November 2024, Oxford
The Role
We are seeking a Schools Premises Officer to provide an effective and efficient administrative service to approximately 100 schools and ODBE in respect of the delivery of capital projects and property management.
This is a key role which will involve working with many different stakeholders across the Diocese, including external consultants, Head teachers, bursars, school business managers, Governing Bodies and their representatives.
About You
You do not need to be a practising Christian or have a faith to work here. Around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the organisations work. However, all staff do have a desire to make a difference.
You will need to have excellent communication skills and ability to deal with people at all levels to gain trust and maintain good working relationships with key stakeholders.
You will have project management experience including co-ordinating contracts to ensure they are carried out within costs, on time, and to the correct quality level.
Due to the nature of the role you must have access to a vehicle for work purposes and be able to travel across the diocese area within Oxford.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
The Organisation
The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.
Benefits:
- 25 days holiday per annum, rising each year by one day to a maximum of 30 days
- In addition to the statutory UK public holidays, the Diocese offers three privilege days
- Hybrid working
- Free parking and subsidised on-site café
- Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
- Electric car and cycle-to-work salary sacrifice schemes
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family-friendly policies and a generous sick pay provision
- Access to low-interest financial services from Churches Mutual Credit Union including loans
- An attractive modern working environment
You may also have experience in areas such as Capital Projects, Capital Projects Manager, Capital Projects Officer, Capital Projects Lead, Contract Manager, Property, Facilities, Maintenance, Site, Construction.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
An exciting opportunity to join our friendly team at Groundwork South and help carry out a wide range of green spaces projects across the Colne Valley Regional Park and in surrounding areas.
Project Officer - Conservation & Green Skills
Ref: POCGS0924
Location: Colne Valley Park Visitor Centre, Denham, UB9 5PG
Contract: Permanent
Salary: Circa. £25,000
Summary of role: This is a varied role which will see the successful applicant working outside on practical grounds maintenance and conservation tasks in some of the most beautiful parts of the Colne Valley.
You will be joining the Green Team who carry out a range of projects across the Colne Valley Regional Park. These include nature reserve management, grounds maintenance, corporate volunteering events, volunteering events for the public, hard landscaping tasks, and conducting Green Skills Courses to educate long-term unemployed individuals. Your role will assist in the delivery of this work.
We are a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. We will offer work-based learning and training.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour online access to a GP
- PERKS scheme – such as discounted gym membership and shopping discounts
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: Sunday 20th October at midnight
Interview date: Thursday 24th & Friday 25th October
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. If you need any support or adjustments with your application or attendance at interview please let us know.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GDI Hub
Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.
Role Purpose
GDI Hub are looking for a Research Assistant to support the team across its portfolio of projects with a diversity of clients, partners and stakeholders.
The Research Assistant role sits within GDI Hub’s Community Interest Company’s Research and Delivery Team, led by Mikaela Patrick, Head of Research and Delivery.
For a portfolio of clients (for example, Asian Development Bank, World Bank & IFC, Carbon Trust and Dubai Expo City), and projects under the UK Aid funded AT2030 programme cluster ‘Integrate - Strengthen the systems which make inclusion a reality’ (for example, Local production Systems of AT, Designing Inclusive Dignity Kits for Dissemination in Humanitarian Crises and Climate Resilient Cities), GDI Hub’s Research and Delivery Team:
- Conduct qualitative and quantitative, primary and secondary research
- Report academic research and grey literature publications with recommendations, blogs and insights reports
- Provide strategic and operational consultancy and technical assistance
- Design and deliver training and workshops, host and present speaker sessions
- Organise knowledge dissemination for high impact
- Track impact and reach of research and delivery
GDI Hub’s Research and Delivery Team have a range of thematic expertise, including inclusive design, accessibility, inclusive infrastructure, inclusive climate resilience and responses, disability and gender, financial inclusion and inclusive private sector practice.
The majority of GDI Hub Research and Delivery Team’s work has a focus in Low or Middle-Income Countries (LMIC).
GDI Hub’s Research and Delivery Team and work is growing fast, and this role has been created to strengthen the team and its delivery across its portfolio of work.
Experience and Qualifications
The successful candidate for this role will be able to demonstrate the following:
- Experience working or academic study in relevant fields (including working closely and collaboratively with disabled people and disabled people’s organisations is desirable), such as international disability inclusion, assistive and accessible technology, accessibility and inclusive design, disability innovation and global health; with willingness to grow expertise across these areas.
- Ideally have some experience (approx. 2-5 years) working on research projects and/or practice-focused research in a related field. This could be as part of further study, research or in a work capacity. Real work experience is desirable.
- A post graduate qualification or equivalent work experience, focused on an area relevant to disability inclusion, accessibility and / or assistive technology.
- Experience and confidence to independently conduct qualitative research and analysis, and literature reviews.
- Experienced in quantitative research and analysis with proficiency in designing and running quantitative data collection via surveys and analysing results to inform statistically representative and robust results. Confidence to independently conduct descriptive and correlational analysis using for e.g., ExCel, Python, R or SPSS.
- Independence in producing clear and insightful infographics and data visualisations.
- Excellent written communication skills, with ability to take on writing of reports using clear and compelling narrative; experience authoring lucid and informative insights and reporting.
- Excellent ability to communicate, work in a small dynamic team, and collaborate with individuals with diverse technical backgrounds and with external stakeholders.
- Confidence in client relationship management for organisation of meetings, email engagements and clients and stakeholder presentations.
- Flexibility and dynamism, to take on a range of tasks supporting multiple projects across the Research and Delivery Portfolio.
- Aptitude for independent and timely delivery management whilst work closely with other members of the GDI Hub team.
- Ability to effectively manage own commitments to the benefit of the team
- Positive and proactive attitude, with a genuine passion for this work
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Lowdham Grange, Nottingham and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Lowdham Grange, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants.
SIG Safe Ground is a nationally recognised and award-winning arts organisation, specialising in the design and delivery of impactful, arts-based therapeutic group interventions. With nearly three decades of experience, we have established ourselves as leaders in transforming lives within both prison and community settings. Our evidence-based programs are known for their artistic high quality and adaptability, offering flexible delivery options and bespoke solutions tailored to the specific needs of each service.
You will be required to undertake additional training and vetting as per the requirements of the prison.
Hours/Shift Pattern: 37.5 hours Monday to Friday 09:00 - 17:00, hours may vary dependent on needs of the service.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What we offer:
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We're looking for someone with a passion for arts-based interventions, you will see relationships as central to personal development and be creative in your approach to positively influence and persuade others. You will be able to use group work, arts, and drama techniques to support participants to rehearse new behaviours and experience alternative perspectives. You will have excellent communication skills, and support skills.
What we are looking for:
- Background in arts education, dramatherapy, applied theatre or equivalent
- Practical experience and/or knowledge on group work facilitation
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT proficiency, able to learn new software. Confidence in Microsoft packages
- Resonance with Safe Ground and Social Interest Group values
- Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
- Ability to follow organisational policies and process in line with external governance
What we would like, but not essential:
- Previous experience within a prison or other criminal justice setting and/or within a similar role
- Previous experience in a similar organisation/industry/role
- Understanding/experience working with therapeutic groupwork techniques
- Ability to positively persuade, empower, and influence others
OVERVIEW OF KEY RESPONSIBILITIES
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
- Coordinate all aspects of promotion, recruitment and evaluation of programmes.
- Develop content and deliver this to different learning needs and styles.
- Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
- Collect and manage feedback, using this to continuously improve content and programmes.
- Support with all aspects of risk management, information management, and case recording as needed.
- Admin will vary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Supporter Care Manager
REQ000786
£36,489pa
Woking Surrey GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
We’re looking to recruit a Supporter Care Manager to join our Supporter Income and Engagement team to help embed and nurture a supporter-centric culture within WWF UK.
As Supporter Care Manager, you will be responsible for developing your team and helping to foster a culture of excellence, accountability, and teamwork, where vision is shared, quality and service standards are outstanding, and success is celebrated. This will include working with all members of the wider Supporter Care team, including 2 other Supporter Care Managers, and line managing a small team of Supporter Care Specialists. You will build rapport with supporters and continually drive efficiency, innovation and quality of processes and services to maximise supporter satisfaction and retention.
We’re looking for someone with:
· Used to leading & developing team members.
· Experience of successfully managing complex customer enquiries/complaints.
· Good understanding of Supporter Operations role in ensuring supporter satisfaction, retention & loyalty.
· Knowledge of risk management & contact databases.
· Understanding of compliance within a customer-facing environment, including GDPR, PCI DSS & safeguarding procedures
· Strong communication, team working & interpersonal skills.
Benefits, rewards & location
The salary for this role is £36,486. We also offer a full benefits and rewards package including:
· Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
· Flexible working options
· 5% employer contribution to pension, increased to 10% with employee contribution.
· Training and development opportunities
· Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.