Supporter Care Assistant

Supporter Care Assistant
Salary: £13,650 (FTE of £22,750)
Contract type: Permanent
Working hours: Part time, 21 hours a week
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY

Norfolk Wildlife Trust are seeking a Supporter Care Assistant to provide administrative support and customer service in the Trust’s membership and supporter care team.

We are seeking a well organised, self-motivated individual to provide administrative support and customer service in the Trust's membership and supporter care team for 21 hours a week, with days to include Mondays and Tuesdays, based at the Trust's Norwich HQ.

The successful candidate will have administrative experience, IT skills across Microsoft Office packages, and the ability to communicate effectively with members and supporters by telephone and email. Experience of using a CRM database will be an advantage.

The Supporter Care Assistant will be line-managed by the Membership Services & Data Manager, and form part of a job share with the existing 2 days per week postholder. The role also receives supervision and support from other roles in the team, and will work with volunteers.

The closing date for receipt of applications is Friday 27 September 2024.
Applications received after that date will not be considered.
Interviews are likely to take place on Friday 11 October 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.