Team Manager Lived Experience Practitioners

Team Manager Lived Experience Practitioners

We’re looking for a highly motivated and skilled individual to join our management team. You should have proven management experience within the field of Mental Health and be committed and passionate about supporting people in their recovery journey.

Position: Team Manager – Lived Experience Practitioners (LXP)

Location: Leatherhead (Some travelling around Surrey may be required on occasions), Home Working

Hours: Full-time 37hrs (Evening or weekend work may be required)

Salary: £33,949 (per annum)

Contract: Permanent

Benefits: Pension, Employee Assistance Programme

Closing date: Sunday 21st July 2024

The Role

As the Team Manager, you will support the Service Manager in overseeing aspects of the delivery of our LXP team. You will lead and motivate a small team of around 11 individuals to deliver quality and impactful interventions: resolving and responding to any issues and implementing any necessary changes.

You will promote the development of best practices in Lived Experience working across services and within the wider organisation.

You will assist in managing key stakeholder relationships, have management responsibilities over the contracts attached to our services, and work closely with and be supported by the Service Manager, and other members of the senior management team. You will also work closely with our partners.

This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.

Key responsibilities include:

• To oversee aspects of our services to ensure a safe, welcoming, and effective provision for all staff, volunteers, clients, and partners.
• To provide management supervision to the staff team.
• To work with the Service Manager to ensure the services operate within budget, making the best possible use of resources.
• To monitor and ensure compliance with contractual responsibilities.
• To maintain strong administrative systems to record outcomes and key performance indicators.
• To work with the Service Manager on recruitment and to induct, appraise.
• To ensure Health and Safety policies are being followed in all places of work involved in service delivery.
• To have a good knowledge of and to ensure compliance with safeguarding legislation and procedure.

About You

We are looking for a Team Manager with a minimum of 3 years’ experience working in mental health, wellbeing, and behaviour change work with adults. You will also have experience in managing a complex service which involves multiple partners and services with vulnerable people.

You will also have:

• Relevant management qualification and or relevant management experience for the role.
• Experience in managing incidents, risk and/or safeguarding.
• Experience in managing staff and volunteers effectively.
• To work collaboratively within a multidisciplinary team (statutory and voluntary).
• An understanding of confidentiality, consent, and information sharing, including GDPR.
• An understanding of Safeguarding policy and practice.
• Good communication and writing skills and a commitment to accurate and confidential record keeping.
• Ability to interact effectively with clients, colleagues and other professionals whilst retaining clear boundaries.
• Ability to work to all the policies, procedures and standards of the service and joint working arrangements with statutory and voluntary sector partners.
• Extensive knowledge and understanding of mental health issues.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

You may also have experience in areas such as Team Manager, Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Social Care, Care and Support, Outreach etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.