Finance Officer

We have an exciting opportunity for an experienced Finance Officer to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £25,500 - £29,000 per annum.

NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.

About the role:

We are currently looking for an experienced Finance Officer to undertake operational finance activities and tasks in our small, friendly and flexible charity. The ideal candidate will perform finance tasks to support the Head of Finance through to end of year audit. You will liaise with a wide range of people by email and phone in a professional manner.

Benefits of working for NGA:

• Competitive salary of £25,500 - £29,000 per annum.
• Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
• Employer contribution pension scheme at 7%
• Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
• Wellbeing support through our employee assistance programme
• A healthy training and development budget (CPD) with a wide range of learning and development opportunities
• A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards

Key responsibilities of our Finance Officer will include:

• Working closely with Head of Finance to ensure receipts are recorded correctly on Sage 50 and membership accounts are validated/activated on Sage CRM as required
• Sales ledger converting sales quotes through the CRM into invoices on sage 50 and issue the invoice via email. Issue reminders for new and existing membership subscriptions, training, consultancy etc and ensure these are emailed to members
• Assisting with the credit control function, chase outstanding payments for membership renewals and new customers by phone, email
• Posting letters attached with a copy invoice to members chasing the outstanding payments – on a monthly basis
• Entering supplier invoices/expense claims, collate supporting receipts, and get appropriate authorisations for payment per policy.
• Setting up bank transfer supplier payments for dual authorisation.
• Monitoring the Finance mailbox and personal mailbox daily and action all queries, change requests in 5 days turn around.
• Monitoring and action online finance queries and redirect queries to the correct departments.

What we’re looking for in our ideal Finance Officer:

• Minimum of 2 years’ experience in a customer service environment.
• Excellent customer service skills.
• Experience of providing support via an online helpdesk and over the telephone.
• Knowledge and experience of working with databases and CRM systems.
• Experience in providing effective and efficient administrative support to an organisation.
• Clear verbal and written communication skills.
• Professional telephone manner and interpersonal skills.
• Excellent administration skills within a busy office environment
• The ability to analyse and translate data for reporting purposes.

Closing Date: 9am on Friday 22 July 2024

If you feel that you are the right candidate for the role as our Finance Officer or would like to find out more information about the role, then please click ‘apply’ now.  We’d love to hear from you.