Peterborough and Fenland Paid Peer Supporter

Job Title: Peterborough and Fenland Paid Peer Supporter

Salary: £20,800.00 (FTE)

Working Hours: 18 - 21 per week

Contract: Fixed Term until 31st January 2026

Location: Peterborough and Cambridgeshire Based with occasional home working

Benefits:  NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our NCT Birth Feeding and You project is commissioned by Peterborough City Council and Cambridgeshire County Council, to offer infant feeding and emotional wellbeing support across the region in both community and hospital settings. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable paid peer supporter to be responsible for providing peer support to families in our community groups, at other community venues and occasionally in the postnatal wards in Peterborough and Cambridgeshire.  The post holder will be working out in the community. It will include daily travel across the Cambridgeshire region (expenses will be reimbursed). Homeworking is required to complete administrative duties.

About the Role

Working closely with the NCT Birth Feeding and You team, you will be responsible for providing peer support to families in community settings and occasionally postnatal wards across Peterborough and Cambridgeshire.

Some of the key responsibilities of the role include:

• • To provide breastfeeding and perinatal peer support to parents and families in line with the NCT peer support code of conduct.
  • Support in delivering inductions for volunteer peer supporters.
  • To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
  • To attend regular supervision/support sessions.
  • To provide follow up support to women who request it, via telephone call 48 hours post discharge from hospital.
  • Collecting data as and when required including case studies and narrative of work on the wards.
  • Follow designated Safeguarding procedures.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. Additional training will be provided, covering emotional wellbeing and perinatal support.

The role is 18 - 21 hours per week, and can be split across 4 or 5 working days however, could include occasional evening and weekends. This is a community-based role, with regular travel across Peterborough and Cambridgeshire and some homeworking to complete administrative duties.

About you

• Can you work at pace and juggle a number of different priorities?
• Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
• Do you want to join an amazing Charity that supports parents across the UK?
• Would you like to be part of an amazing team of passionate staff?

 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 02/01/2025