Digital Communications Intern

We are looking for a Digital Communications Intern to support the work of the National Care Forum, the leading voice for not-for-profit care providers. 

Purpose: To support the communications function of the National Care Forum, specifically highlighting member stories and the NCF team’s activities together with promoting our membership offer, events programme and NCF Consult offering. 

NCF supports its members to improve social care provision and enhance the quality of life, choice, control and wellbeing of people who use care services. We work directly with not-for-profit providers of care and support services across the UK offering a wide range of services including, home care, housing with care, day care, intermediate care, outreach, dementia care, residential and nursing care, and specialist provision for all adults and older people. Our members support a diverse range of needs, including learning disability and autism, mental health, physical disability and those of older people with dementia. 

This is a varied role, offering an exciting opportunity to work within the not-for-profit care sector. 

Location: Coventry based or Remote  

  Hours: Full Time - 37.5 hours a week. Salary: £24,570 

12 months fixed term contract 

Closing date: Monday 10th February, 9am 

Interview date: Monday 24th February 

Specific responsibilities: 

• Creation of digital assets for use on social media and website to promote NCF Consult, events and membership 

• Editing of video content to create a range of video formats suitable to various social media platforms 

• Monitor social media and website analytics and create regular reports 

• Write and schedule a range of social media communications and posts to promote NCF activity, member stories, NCF’s membership offer, NCF Consult and events 

• Regular updating of NCF website membership, events and NCF Consult pages 

• Keep up to date with digital communications trends and work with Communications Lead to implement into NCF’s communications where appropriate. Explore the appropriate use of AI in our communications and marketing work 

• Assist Communications Lead with creation of content for weekly members’ update to ensure all relevant news, offers, opportunities and promotions are featured 

• Attending weekly team meetings online and bi-monthly in person team meetings 

Person Specification: 

Required 

• An interest in and enthusiasm for digital communications, social media and editorial 

• Enjoys working in a small team 

• Detail-oriented and highly organised 

• Creativity and ideas for improving processes and content 

• IT literate with a good understanding of Microsoft Office packages 

• Excellent written and verbal communications skills 

• Energetic self-starter and able to manage time effectively while working independently 

• Excellent understanding of social media, with their finger on the pulse, and new trends in digital communications 

• Friendly and positive, with a can-do attitude and a willingness to learn quickly 

Desireable

• Experience in communications or a related area and/or a degree and strong academic record 

• Experience of creating digital assets on Canva 

• Experience of working with Word Press and Elementor or the ability to quickly learn website platforms 

• Experience of using social media scheduling programmes 

• Shares a passion for our cause 

• Good analytical and research skills 

• Blog and article editing experience 

CV's are not accepted - application form available on our website