Utilities Administrator

Utilities Administrator

Job type – Permanent

Salary - £26,478

Location – Hybrid role (Office and Home working) Candidate to be based at any of the following locations Birmingham Derby or Nottingham.

Who we are:

We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities and reducing crime. We house and support over 2000 disadvantage young people and adults across England and Wales and you could now help us make an even bigger impact going forward.

What we are looking for:

An experienced Utilities Administrator to lead and be responsible for the management and administration of the utilities in Nacro Housing’s residential properties including gas and electricity, water and council tax accounts along with managing other accounts.

This will include problem solving, devising and implementing solutions through the postholder developing new processes and good practice to improve efficiency and reduce expenditure.

Duties and Responsibilities:

• Trouble shooting on problems in relation to utilities management, especially gas and electricity supplies, changing ineffective ways of working to deliver effective and sustainable processes.  
• Establish and lead on regular meetings and develop an effective working relationship with Nacro’s contracted energy management company to hold it accountable and to maximise benefits to Nacro in relation to gas and electricity supplies.
• Provide progress reports for the Head of Housing on utilities management issues as required.
• Ensuring an accurate list of properties is maintained and updated, reconciling existing property databases, ensure changes are appropriately communicated.
• Liaison with energy companies to manage and administer, meter changes/replacements
• Ensuring gas and electricity meter readings are collected by local operational teams, then collated and passed to energy companies.
• Directing and liaison with energy companies on queries and issues relating to energy accounts and meters.

We are ready and waiting to receive your online application.

If you have any questions or would like to have an informal chat regarding the role, please contact Paul Phillips - Head of Property & Asset Management. Email: