Team Manager

Team Manager

Location - Manchester

Salary - £30,326

Hours - 40 hours per week 

Job type - Full Time Permanent

At Nacro we see your future, whatever your past.

Are you looking for a role where you can make a difference to someone’s life? Are you a keen problem solver, and thrive on partnership working to ensure the best outcomes for our clients? Are you passionate about empowering people with a range of needs? If so, we would love to hear from you.

The role which will oversee Nacro's delivery of our New Women in Safe Housing (WISH)Scheme. The WISH programme provides temporary accommodation for women with a history of street sleeping and who may need accommodation because of fleeing or surviving domestic abuse.

WISH accommodation aims to keep residents safe and supported through an in-reach, wrap around & multi-agency support package. Women will be assisted to regain their independence, to re-join their communities and to develop the necessary skills to live in freedom from fear.

The successful candidate will work in partnership with Manchester Women’s aid to provide specialist support. You will lead a team of staff to provide excellent services and outcomes for women.

You will represent Nacro in this service area and work with the area manager to grow and develop the service.

Key Responsibilities.

• Lead, manage, develop, and motivate staff, including undertaking support and supervision and performance appraisals, to ensure their ability to perform roles and that they engage in their own personal development.
•  Plan and direct the activities of the team to ensure the delivery of a high-quality support and housing management service, which meets the contractual and organisational objectives, targets, standards, and outcomes.
• Oversee accommodation offers and placements.  Ensuring that people accepted meet the service criteria and are issued with the correct tenure.
• Ensure that initial and on-going assessments of service users take place and support plans are devised and implemented to achieve satisfactory outcomes.
• Ensure all activities and engagement with service users are recorded, risk assessed, and appropriate action taken including arrangements for personal safety in line with Nacro guidelines.
• Safeguard all women in the service. Complete/oversee the completion of DASH RISK assessments and escalate cases to public safety/ safeguarding   arrangements such as MAPPA, MARAC, and MASH

Experience Required.

·        Managing people, and intensive housing management and support services.

·        Working with women with multiple and complex needs and women who have experienced domestic.

·        Understanding of the current operating environment within the housing sector.

·        Understanding of compliance and quality frameworks for housing related support and intensive housing management services.

·        Knowledge and understanding of effective risk management and accommodation planning processes for people with a range of needs.

Travel is essential and the role forms part of the NW area on call out of hour’s service. The post holder will be required to work on an on-call rota covering one week in 7 of average.

The frequency may change in line with the need of the business*

The on call allowance is: £15.42 weekdays and £30.84 Weekends and Bank holidays

An Enhanced DBS will be required for this role.

Please  for a full list of Nacros amazing Benefits.