Senior Services and Volunteering Officer

We are seeking a Senior Services and Volunteering Officer to join our small but growing organisation for a 12-month maternity cover. This is a rewarding role with the opportunity to make a real difference to those affected by a rare, progressive neurological condition.

The Multiple System Atrophy Trust (MSA Trust) is the UK’s leading support and information service for people with multiple system atrophy, their families and carers. We are a small national charity with a large reach, offering vital support to people affected by MSA, training health professionals and funding much needed research into the cause and a cure for what is a rare and devastating disease.

This is an interesting and varied role, providing front-line information and support to people affected by MSA. You will need excellent customer service and facilitation skills with experience of working directly with people seeking support. This role also holds responsibility for the Trusts small but dedicated volunteer team, ensuring they are effectively managed and volunteer policies are in place.

You will be a team worker with management experience along with strong project management and administration skills. You will be proficient in Microsoft Office and have experience of databases (we use Raisers Edge). You will need the ability to thrive in a busy environment, with experience and understanding of the role of a charity supporting people affected by a health condition desirable but not essential.

The successful candidate will ideally need to start in October 2024.

The Job Description and Person Specification can be downloaded below. Applicants are required to forward their CV with a covering letter, specifically outlining how you meet the person specification. Please be advised that we are unable to consider your application without a covering letter.

Closing date: 21st July 2024, 5pm but interviews may take place on a rolling basis prior to this date. If you have not heard from us within one week of the closing date please assume that unfortunately you have not been successful.