Contact Centre Agent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is being advertised as a Contact Centre Agent however the successful applicant will be employed as a Client Care Coordinator.
As a Client Care Coordinator, you'll be the first point of contact for our clients when they need us the most. Whether it's through a phone call, a scheduled appointment, or an online chat, you'll be their go-to person, making every interaction seamless.
You'll be part of a team of over 150 colleagues spread across three contact centre sites. Our workplace is all about teamwork and support, ensuring that you never feel alone. Plus, our fantastic support network keeps everyone connected and motivated!
This role primarily involves phone-based interactions, but guess what? After your training period, you will have the opportunity of hybrid working arrangements, with just one day a week on-site. Enjoy the flexibility of permanent hybrid roles with a great work-life balance, working 8am-6pm Monday to Friday, and one Saturday or Sunday shift every two weeks with a day off in the week.
If you're ready for a fulfilling career where you can truly make a difference, we'd love to have you on our team! The start date for successful candidates will be 7th October and successful candidates will be required attend training for a minimum of 4 weeks, running from 8am to 4pm, Monday to Friday.
What's in it for You?
In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
- Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
- Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
- Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
- Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression
Size: 501 - 1000
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.
