Volunteer Operations Manager

Finsbury Park, Greater London (Hybrid)
£39,717 per annum entry point salary increasing to £42,199 after 6 months of service
Full-time
Contract (Fixed Term Contract until 28 February 2025)
Job description

Volunteer Operations Manager
Type:
Full time 35 hours per week, Fixed Term Contract until 28 February 2025
Location: Office-based in London with some flexibility to work remotely
Salary: £39,717* per annum *you will start at our entry point salary of £39,717 per annum, increasing to £42,199 after 6 months service and satisfactory performance and to £44,681 after a further 6 months.
Salary Band: Band 3
Job Family: Charity

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

 Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

 Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

 Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

 About this job

Please note this is a fixed term contract until 28 February 2025.

You’ll lead on volunteering best practice across the organisation, ensuring our volunteer infrastructure is robust and dynamic, enabling our volunteer projects and teams to support the MS community, whilst providing our volunteers with a rewarding experience.

We’re going through a period of transformation here at the MS Society and require a strategic and adaptable individual who is experienced in supporting volunteers and volunteer managers through change.

There are key areas of work to focus on, including developing volunteer journeys to align with transformation and ensuring our volunteers are supported throughout their time with us. You’ll also be supporting the development of new volunteering policies, practices and strategy, as well as developing new volunteer roles throughout the organisation.

Closing date for applications: 9:00 on Monday 23 September 2024
Anticipated interview date: Week commencing 30 September 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:  
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

  • 38 days paid annual leave (including bank holidays), pro-rata for part-time
  • More annual leave entitlement, based on length of employment
  • Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
  • Flexible working options 

Caring for you and your family 

  • Generous sick pay entitlement
  • More sick pay entitlement, based on length of employment 
  • Opportunity to buy and sell annual leave in each calendar year 
  • Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
  • Enhanced leave for new parents 
  • Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
  • Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
  • 10 days paid disability leave a year, pro-rata for part-time 
  • 10 days paid carers’ leave a year, pro-rata for part-time 
  • New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents
  • Cycle to work scheme 
  • Death in service scheme

Thinking about your finances 

  • Enhanced salary sacrifice pension scheme
  • Discounted season ticket loan and interest-free emergency loans
  • Give as you earn to support other charities of your choice before tax
  • New employee portal including lifestyle savings vouchers and personal wellbeing  

Enriching your life at work

  • Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
  • Yearly internal apprenticeship opportunities  
  • New, modern offices that embrace working together both in-person and remotely 
  • Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
  • Active and supportive internal employee networking groups for collaboration and peer support 
  • 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
  • 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Application resources
Posted by
MS SOCIETY View profile Company size 101 - 500
Posted on: 10 September 2024
Closing date: 23 September 2024 at 09:00
Job ref: 166076_MS
Tags: Advice / Information, Social Care / Development, Project Management, Business Development, Volunteering Management, Engagement / Outreach, Health / Medical, Programme Management, Governance / Management