Communications Officer

About Moseley Community Development Trust (Moseley CDT):

Moseley CDT is an independent charity dedicated to improving the neighbourhood through social, economic, and environmental initiatives. We are a community-led organisation that develops practical solutions to local issues, supporting residents, businesses, and charities.

Our core values:

• Inclusion: Ensuring our services benefit all communities.
• Positive Innovation: Encouraging creative problem-solving.
• Collaboration: Building strong partnerships for shared goals.

Role Overview:

The Communications Officer will develop and implement strategies to raise awareness of Moseley CDT’s work, engage the community, and enhance our digital presence. This role requires creativity, project management skills, and the ability to work both independently and collaboratively.

Key Responsibilities:

Digital Marketing & Social Media:

• Manage and update the Moseley CDT website with engaging and accessible content.
• Develop and implement a social media strategy across platforms incl. Facebook and Instagram.
• Create high-quality visual and written content, including graphics and short videos.
• Use scheduling tools to plan social media campaigns and track engagement.
• Analyse digital marketing performance and suggest improvements.

Content Creation & Brand Management:

• Develop compelling storytelling content, case studies, and campaign materials.
• Design digital and print materials using Canva, Adobe Creative Suite, or similar tools.
• Ensure all communications align with Moseley CDT’s brand identity (currently in development)
• Collaborate with stakeholders to source and share relevant content.

Public Relations & Stakeholder Communications:

• Support the creation of a weekly newsletter.
• Maintain relationships with local partners and key stakeholders.
• Respond to enquiries from the public, media, and community members.

Person Specification:

Essential Skills & Experience:

• Strong writing skills, adaptable to different audiences.
• Experience managing social media, scheduling, and analytics.
• Basic design/editing skills (Adobe Creative Suite, Canva, or similar).
• Experience updating websites (WordPress).
• Ability to manage multiple projects and meet deadlines.
• Excellent attention to detail and organisational skills.
• Strong interpersonal skills and teamwork.
• Commitment to Moseley CDT’s values and mission.

Desirable Skills & Experience:

• Experience creating and editing video/audio content.
• Familiarity with email marketing (Mailchimp).
• Knowledge of analytics tools for engagement tracking.
• Understanding of GDPR compliance and ethical communications.
• Experience in community engagement or charity communications.

We encourage applicants who meet most, but not necessarily all criteria to apply. This role is ideal for a proactive and creative communications professional passionate about community development and making an impact through effective storytelling and digital engagement - reach out if you're interested!