Communications Support Officer

Our communications team showcases impactful stories. Following an internal move, we seek a new member to join our high-performing team. You’ll produce material to inspire and engage both new and existing supporters.

We are looking for someone who is enthusiastic, accurate, creative, and canny. Whether you are starting your career or have some experience, if you are:

• Looking to make a difference in some of the world’s poorest communities,
• Possessing outstanding writing and organizational skills with an understanding of social media,
• Able to handle complex priorities with a smile,

We would like to hear from you.

KEY RESPONSIBILITIES

Administrative Support:

• Assist the Production Manager with mail specs, collating information, creating purchase orders, and related tasks.
• Support the Media Manager in arranging regional coverage for overseas staff in the UK.
• Provide support to the Head of Communications and other team members.
• General administrative duties. 

Scheduling and Planning:

• Update and maintain the print and digital communications schedule with audience managers.

Content Creation:

• Contribute to digital communications, including website content and social media.
• Assist in creating monthly print and digital communication documents.
• Support design tasks like picture editing and layout.
• Create subtitles for digital content.
• Participate in creative idea sessions.

Updates and Research:

• Monitor staff blogs for potential stories and produce a weekly social media roundup.
• Monitor external websites for relevant stories and brief teams.
• Provide research support as needed.

Media Library Management:

• Upload and remove media assets, ensuring accurate metadata and compliance.
• Support staff with acquiring and transferring assets from overseas programs.
• Improve the media library.

QUALIFICATIONS, SKILLS, AND EXPERIENCE

Highly Desirable Qualities:

• Communications or administration qualification
• Experience in a Christian organisation or charity environment
• Administration experience
• Experience in a communications environment
• Proficient in video editing, Photoshop, and design software like InDesign

Essential Qualities:

• Educated to degree or equivalent level
• Office experience through work or voluntary placements
• Team working experience
• Proficient in Microsoft applications, including Excel, social media and scheduling software
• Positive, assertive, and sensitive communication skills
• Efficient, organised approach, managing multiple deadlines and priorities with flexibility
• Able to work on own initiative
• Excellent attention to detail

Personal Attributes:

• Committed evangelical Christian, aligning with MAF UK's values and actively participating in activities.
• Emotional resilience, flexibility, and service orientation.

TERMS AND CONDITIONS

Location: Hybrid role with two days at MAF UK, Folkestone, and one day at our Operations Centre, MAF International, Ashford. The remaining two days from home or you may work at the office.

Working Hours: Full-time role (36 hours per week, with flexibility for additional hours occasionally outside normal business hours). Hours should be agreed with the line manager.

Annual Leave: 22 days per year plus 8 paid public holidays.

Pension Scheme: Non-contributory (10% of salary).

Probation: 3 months (with a one-month review).

HOW TO APPLY

If you are passionate about making a difference and meet the qualifications, please submit your CV and a cover letter addressing how your skills and experiences align with the role's requirements.

Deadline for applications: Monday, 22nd July 2024 at 9am. ​