Philanthropy Officer

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

The Philanthropy Officer will be a vital member of the high performing Philanthropy team, responsible for both hands-on fundraising as well as providing prospect research and administrative support. This fantastic role offers the opportunity to gain wide-ranging experience across high-value fundraising, learning from skilled and successful colleagues in a sector at the cutting edge of philanthropic activity and helping to raise an ambitious £2.5m in 2024/2025.

You will be responsible for proactively identifying and researching new supporters, coordinating introductory letters to newly established trust and foundations, processing income, thanking donors, ensuring accurate and compliant data keeping, and providing administrative support.

There will be plenty of learning and development opportunities, from contributing towards our high value events, working with colleagues on 6 figure opportunities and drafting and reviewing our communications.

If the above sounds interesting, we're keen to hear from you. Previous experience working in a charity sector isn't essential and we're happy to hear from candidates from various sectors who are keen to work for Mind and make a real difference to the lives of those of us experiencing mental health problems.

Key duties and responsibilities

The post holder will:

1. Coordinate the monthly small trusts mailing programme, refreshing mailing lists and ensuring communications are tailored and compelling.

2. Manage a small caseload of higher value supporters and prospects, ranging across trusts, foundations and individuals, and raise income by initiating and developing meaningful and enduring relationships to support Mind's charitable delivery.

3. With a range of tools, help build a strong and up to date pipeline of appropriate funders for the wider team by identifying and qualifying new prospects.

4. Manage the thanking process for unsolicited gifts and donations, ensuring personalised, timely and sensitive communication with funders.

5. Work closely with Income and Operations, Finance and CRM and Data teams to ensure all donations are processed in a timely and accurate way, have correct income codes, resolve income queries, transfers and discrepancies and ensure that the team receives timely reports in the appropriate format.

6. Input into annual and quarterly phasing of income: setting ambitious financial ask targets for donors and prospects in your caseload, carefully monitoring and reporting on progress of income, assessing risk to the budget to inform current and future financial years, and working to mitigate any loss of income.

7. Where required, help with ad-hoc prospect research and due diligence requests, completing and refreshing research profiles, using external resources and databases.

8. Provide support on stewardship event activities including coordination of guest lists, writing guest profiles, recording invites and activity on the database.

9. Support and coordinate team communications, including writing and reviewing copy for impact reports, newsletters, thank you letters and annual review mailings.

10. Ensure Mind's database has accurate and up to date records which adhere to Data Protection requirements and produce reports as required to help senior officers and managers analyse pipeline movement and income projection.

11. Undertake the accurate recording and maintenance of donor records on the database (Microsoft Dynamics), and other systems, adhering to business rules and protocols, Data Protection and Fundraising Regulations.

12. Stay informed of Philanthropy trends across the sector, actively participating in fundraising networking groups and bringing ideas to inform Mind's philanthropy activity.

13. Develop and maintain relationships with key internal contacts across departments such as External Relations, Mind Cymru and local Minds as appropriate.

14. Undertake any additional duties that may, from time to time, be necessary and compatible with the nature and grade of this post.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.