Office Co-ordinator

We are delighted to be offering this new role which will be managing our HQ function in Flitwick. The role will involve dealing with many aspects of the organisation ranging from signposting members of the public to suitable services, health and safety and supporting our Exec and HQ function teams.

Office Co-ordinator
Post no: 599
Location: Flitwick
Contract: Permanent
Salary: £24,500 per annum  
Hours: Full Time, 9am – 4.30pm, Monday – Friday

About Us:

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

The post holder will be working within our fast-growing organisation and become part of a team of people whose objective is to support the mental health and wellbeing of our communities.

Duties and Responsibilities

• Carry out and oversee general admin duties in line with Mind BLMK’s policies, procedures, and processes (support Exec roles; housekeeping at HQ to include tidying up and ensuring that HQ is a suitable working environment for staff; meeting and greeting; referrals; post; email and telephone enquiries; room bookings and meeting arrangements; ordering and monitoring of supplies, stationery, and equipment).
• Oversee the carrying out of routine health and safety responsibilities for HQ premises in line with Mind BLMK’s H&S policies, procedures, and guidance (First Aid, Fire Marshal, monthly visual checks, risk assessments). Support the Quality Manager to promote a positive health and safety culture and environmental best practice.
• Deal with and oversee the answering a wide variety of calls and enquiries from the general public, operational staff, and managers, responding, and taking action as appropriate (directing callers to relevant services/individuals, taking messages; relaying information accurately and on time; offer appropriate information; deal effectively with enquiries from individuals in crisis and escalate potential Safeguarding issues to the Safeguarding Lead), executing actions and decisions that result from contact with service users as necessary as guided by management and colleagues in line with Mind BLMK procedures and guidance.
• Maintain an effective workforce for administrative department at HQ in line with Mind BLMK’s HR policies, procedures, and guidance (recruitment, line management, workload planning, support, and development of administrator role).
• Carry out specific duties to support the effective use of Volunteer hours at HQ (supporting, coordinating, and planning volunteer cover when required).
• Provide administrative support to the HR department.
• Assist in carrying out routine IT and telecoms tasks.
• Assist with tasks to ensure data protection compliance.
• Support the Quality Manager to champion a culture that fits with the organisation’s strategy, vision, values and behaviours.
• Support the Quality Manager on audits of processes and systems.
• Provide general support to the Executive including but not limited to attending meetings, taking notes, and managing documents for the meetings.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

The successful candidate will be highly accurate and have experience of working in a busy office environment in a multi-skilled and varied role, sometimes with conflicting priorities.

If you have a passion for working in mental health and feel like you could be part of our friendly HQ team and support the organisation to meet its vision and values, we would love to hear from you.

Closedown: 5pm on 20th June 2024
Interview date(s): Week Commencing 1st July 
Please note: We reserve the right to close this advert early if enough suitable applicants apply. 
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.