Engagement Support Officer

We're looking for a dynamic individual who can support Medair UK’s interactions with trusts and foundations, churches and it's wider alumni network. As an integral part of the team you will help enable support for Medair's life-saving work responding to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope.

As a good communicator with excellent writing and people skills, you will be well organised and have well-developed project management and administration skills. You will be IT literate with experience of using databases and CRM systems. Creative, with an understanding of the humanitarian sector, as well as what motivates people’s desire to give, you will be able to use this knowledge and experience to engage with trusts and foundations, churches and Medair UK’s alumni network. 

Key Activity Areas  

Trusts and Foundations (60%)

• Working with the Grants Engagement Manager be responsible for all aspects of the application process for small and medium -sized grants from trusts and foundations in support of Medair’s work, growing financial support from your portfolio of trusts as a result. 

• Ensuring all applications are prepared and submitted in a timely fashion in line with Medair UK’s trust application pipeline and all application details are logged on Medair UK’s CRM Salesforce. 

• Ensuring all grants from trusts and foundations are correctly allocated to Medair programmes, with the appropriate grant card on Medair’s project management platform, and all grants from trusts and foundations are acknowledged correctly and in a timely fashion. 

• Ensuring new potential grant making donors are identified and approached to fund Medair’s work. Supporting the team with prospect research and moving relationships through our donor cycle.  

Church Liaison – Profile raising and Fundraising (20%)  

• Working alongside the Church Engagement Manager grow the number of churches engaging in the mission of Medair through giving, prayer and awareness raising.   

• Strengthen Medair UK’s engagement with churches by developing profile raising resources and ensuring all fundraising appeals are designed and delivered to maximise church take-up.  

• Be responsible for the receipting and acknowledgement of all financial support from churches. Maintain and update key contact details for each supporting church on Medair UK’s CRM 

Alumni Support (10%)   

• Oversee the Medair UK alumni network. Prepare, manage and disseminate all Medair UK communications to the UK based members of the Alumni network. 

• Administer the fundraising engagement with the alumni network in the UK, through the dissemination of fundraising assets, and monitor the effectiveness of this engagement in terms of fundraising performance. 

• Maintain accurate and current records about alumni on Medair UK’s CRM and various other communication platforms, for instance Campaign Monitor. 

Social Media Support (10%)   

• Working with the Marketing & Communications Manager to plan, create and schedule social media posts (Facebook, Instagram & X).