Lived Experience Coordinator

Job purpose:

• Ensure the voices of women with lived experience are heard, and that these voices influence change and improve systems, policy and practice, both within MMHA and in all the work we carry out.
• Co-ordinate the MMHA's lived experience Champion Network, including logistics, administration and support (with appropriate safeguarding processes in place).

Main responsibilities:

• Manage MMHA lived experience engagement both internally and externally and coordinate involvement opportunities
• Develop and implement an MMHA Lived Experience Strategy including safeguarding protocols to ensure women’s voices are safely at the heart of MMHA decision-making
• Support MMHA Ambassadors with their lived experience involvement 
• Maintain relationships between the campaign and MMHA projects with selected organisations/individuals linked to experts by experience
• Assist the Campaign team in the implementation of the MMHA and Everyone’s Business campaign Theory of Change
• Co-ordinate all systems for the Champion Network including protocol, financial systems, training, peer and clinical support, safeguarding and GDPR compliancy
• Lead on all Champion Network communications
• Drive inclusion of underrepresented voices in the Champion Network to ensure they are heard and can influence
• Coordinate UK-wide diverse lived experience representation with relevant stakeholders and support from the MMHA staff team
• Co-ordinate UK wide opportunities for Experts by Experience to deliver campaign messages at key events / meetings, as well as within the media (including relevant social media) as directed by the Head of Engagement and Communications Manager
• Support lived experience activities relating to MMHA’s Maternal Mental Health Councils project
• Support the co-ordination of an annual campaign networking workshop/training for lived experience champions in England, and similar in each Devolved Nation, i.e. Northern Ireland, Scotland and Wales
• Maintain evaluation records capturing any known impacts of facilitating lived experience champions to share their story 
• Support the Head of Engagement, including identifying new champion opportunities along with other tasks that arise
• Assist the Head of Campaigns and Policy and wider campaigns team with administrative and other tasks
• Represent the MMHA at events, as required
• Support the MMHA team with other tasks, as necessary.

How to apply

To apply for this role, please submit:

1. A CV (maximum 2 sides of A4)
2. A cover letter (maximum 2 sides of A4).

Please note: We are expecting a large number of applications for this role. Applications exceeding the page limits (2 sides of A4 per document) will not be considered.

What to include in your cover letter

Please start your cover letter with:

• A summary of your experience working with people who have lived experience of a mental health condition.
• Organisational skills: Two examples demonstrating your ability to efficiently plan, organise, and prioritise work to meet deadlines.
• Person specification: Please address how you meet the first five points of the essential skills and experience.

Feel free to then share your broader interest in the role and what additional qualities you would bring. 

Please see the attached job pack for further details of how to apply.

The deadline for applications is 10am on Monday 10th March 2025. Applications submitted after this time or not following the outlined process will not be considered.

Interviews are expected to take place online during the week commencing Monday 24th March 2025.