Marketing Jobs

This is an income generating role with sales targets for BeyondAutism’s Outreach Services – BeyondAutism Fast Responder®, Outreach and Training. Working closely with the Outreach and Marketing teams you will be responsible for ensuring that service level agreements are signed within 14 days of issue, that subscriptions are renewed and for building strong customer relationships.

Form a close working relationship with the Outreach Services, Marketing and Finance teams Issue and secure service level agreements Manage enquiries effectively and efficiently Meet sales targets

Maintain the CRM Customer relations Manage subscription relationships and service level agreements, including contract reviews with subscription holders Resolve complaints and concerns Sales and marketing Achieve sales targets

Ensure appropriate reporting of sales to Head of Marketing and Communications, Head of Finance and Head of Outreach Services Deliver strong marketing campaigns and lead generation

Reporting and monitoring Weekly collation of sales data Monthly collation of complaints, concerns and satisfactions to inform organisational learning Reflect and present information in appropriate formats for internal and external use Administration and relationships

Maintain an accurate and up-to-date CRM Ensure service level agreements are signed within 14 days of issue and that the delivery requirements are communicated to the Outreach Services team People Work effectively as part of the MarComms team to ensure KPIs are achieved Liaise effectively with the Outreach Services team and the Finance team

General responsibilities To understand, adhere to and actively implement all the policies and procedures of BeyondAutism To safeguard children and vulnerable adults at all times To undertake training as required Assist with other work, events and projects as needed Any other duties that the Head of Marketing and Communications may reasonably require 

Individual Giving Fundraising is at the heart of the Trust’s Fundraising Strategy, and with ongoing investment to grow our supporter database and accelerate income generation, it's a truly exciting time to join our Fundraising Team.

The Direct Marketing Executive will be a key role within the Acquisition & Development Team, supporting the team and its activities as a whole, but also owning and becoming the expert in specific areas in line with the Fundraising Strategy.  Specific areas of focus currently are around digital acquisition, and with a particular focus on ensuring detailed tracking and reporting are in place for all campaigns across the team.

This role sits within the Individual Giving and Legacy team reporting to the Development Lead.  It also works closely with the wider Acquisition & Development Manager, the wider Fundraising Division, and cross functionally with other teams within the organisation.

In addition to your salary of £30,000 - £32,000, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

Please follow the provided to link to see a full job description/apply for this vacancy via our portal.

Job description - Senior Public Affairs and Research Officer

Reporting to – Public Affairs, Policy and Campaigns Consultant

Location – Hybrid/London

Contract: Permanent

Hours – Full time (35 hours)

Salary - £31,000-£32,754 per annum

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

Main purpose of this role 

The Senior Public Affairs and Research Officer will drive policy change to increase surplus food redistribution by engaging with stakeholders across government, media, industry, and academia. They will support FareShare’s public affairs strategy by producing well-researched briefings, organizing impactful events, and fostering relationships with key partners.

About FareShare 

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to over 8,000 frontline charities and community groups. The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than 4.5 million tonnes of food go to waste in the UK, enough for 10 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help use surplus food to support those struggling to make ends meet, and strengthen communities across the UK through our network of local charities and community groups. We are fortunate to benefit from the support of major retailers, the media, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s vision 

Our vision is of a UK where ‘No good food goes to waste’. 

Every year, food wasted in the UK adds millions of tonnes of greenhouse gas emissions to the atmosphere. During a climate crisis, and with record levels of food insecurity, it doesn’t make sense to be throwing away perfectly good food.

FareShare believes that with long-term ambition and quick, decisive action, the UK’s food system can become a driver of positive social and environmental impact. 

Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus. 

The role  

The role will sit within FareShare’s public affairs—part of the wider marcomms team—which is responsible for advocating for policies that create an economic and legislative environment that is beneficial for surplus food redistribution. This will help FareShare achieve its long-term goals of redistributing a higher proportion of the UK’s surplus food and benefiting more communities across the UK.

FareShare recently published its manifesto, ‘Where’s The Food? Strengthening Communities Through Surplus Food Redistribution.’ The manifesto sets out a path for government, businesses, and charities to work together to turn an environmental problem into a social good.

The Senior Public Affairs and Research Officer will be critical in advancing FareShare’s policy agenda, as outlined in the manifesto. Working closely with the Public Affairs, Policy and Campaigns Consultant, you will lead efforts to engage influential stakeholders, create compelling content, and coordinate high-impact events. This role offers a unique opportunity to influence national policy and contribute to meaningful change in the food redistribution sector.

Key responsibilities 

Stakeholder Engagement: Build and manage relationships with diverse stakeholders, including government bodies, media, and academia, to advance FareShare’s policy objectives.

Policy, Research, and Briefings: Develop in-depth policy knowledge and produce well-researched briefings and reports articulating FareShare’s policy goals. Identify opportunities for FareShare to feed into Government consultations and Select Committees.

Events: Support the planning and execution of public affairs events, including parliamentary engagements and engagement with industry conferences.

Person specification 

About you

• Deeply passionate about politics and driven to create progressive change through political advocacy.
• A strategic thinker with the ability to navigate complex political landscapes.
• An intellectually curious person with the ability to understand and communicate complicated topics, with an eye for detail and nuance.
• A skilled writer, who is adept at producing excellent briefings and other written communications.
• A self-starter, who can work independently and does not need constant oversight and management.
• A diligent person with good organisational skills.
• A motivated and persistent individual who is willing to invest the time, effort and energy that is required to succeed in bringing about positive change in the world of policy and politics.  

Experience 

• You will have had two or more years of experience working in politics, policy or research for an MP, political party, government department, think tank, charity, agency, or similar organisation. 
• You will have had extensive experience producing well-researched briefings, reports, and other written material.
• You will be used to dealing with senior stakeholders in a professional and organised manner.

Skills, knowledge, and abilities 

• Excellent written and verbal communication skills.
• Well developed research and academic skills.
• Strong project management and organisational skills to handle multiple tasks simultaneously, meet deadlines, and manage priorities.
• A self-starter with the proven ability to work independently and as part of a team.
• A deep understanding of the UK political system.
• Experience in food policy, environmental policy, or social policy is highly desirable.
• Ability to understand data to support evidence-based policy recommendations

Values and behaviours 

• Appreciation of FareShare’s mission and strategy.
• Flexible approach and ability to work collaboratively within a team.
• Proven ability to develop and maintain good working relations with internal and external audiences. 

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. We enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have identified core audiences we are seeking to engage more proactively and more consistently to both spread the message of our work and to influence public policy and statutory commissioning decisions. We are now looking for a Communications Manager to drive this work and establish our position as an influential, informed and powerful voice for change.

You will work closely with the Development Director to develop and implement a cross-organisational communications strategy to maximise our reach and brand awareness amongst core audiences, leading in turn to increased funding and an impact on statutory and policy approaches to preventing VAWG. You will line manage our Senior Communications Coordinator and collaborate closely with the senior leadership team (SLT), who lead on our policy and influencing work. You will also support the Development team to better engage current and potential supporters and funders.

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The main purposes of the Communications Manager role are:

• Developing, leading and implementing Tender’s communications strategy, focusing on supporting our fundraising and building engagement with key audiences
• Accountability for Tender’s organisational profile, building profile and engagement through content creation with key strategic audiences, including the website, social media, and print and online marketing materials
• Accountability for the development and management of Tender’s own media channels, ensuring a consistent user experience and organisational voice

 Required knowledge and experience

• Knowledge of audience segmentation and personalisation and of optimising CRMs to improve supporter journeys

• Experience in leading or supporting the development of communications strategies and operational plans

• Demonstrable experience working in a communications or campaigning role

• Creating high quality content across various channels (blogs, social media posts, website landing pages, marketing materials, newsletters, case studies etc)

• Writing engaging copy for different audiences and objectives, such as fundraising campaigns, internal communications and corporate engagement

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an important role within our legacy and journeys team, part of an established and successful individual giving operation. This role is responsible for the delivery of campaigns to promote legacy giving and to raise awareness of gifts in wills to both existing charity supporters and new audiences.

There’s huge potential to grow the charity’s income from legacy gifts. In this role, you’ll get the chance to work across an exciting and varied range of activity, including DRTV and our supporter newsletter. You’ll have the opportunity to hone your skills to grow and strengthen our supporter base and inspire more people to consider how they can support future generations with a gift in their will.

With individual giving income growing strongly at over £21 million per annum, this is the perfect time to join an experienced and effective team.

About you

You’ll have worked in a similar environment such as fundraising. You will have gained experience in running direct marketing activity to generate response, working with suppliers and in-house teams to reach target audiences. 
You’re super organised with excellent communication skills, comfortable managing external suppliers and in-house stakeholders to deliver campaigns to plan and against budget.

Working across a range of channels, including direct mail, telemarketing, DRTV, legacy events and digital, you will understand the importance of good stewardship in developing loyalty to a cause.

If you’re up for a challenge and want to play your part in driving forward our legacy and stewardship program to ensure we can continue to be there for people affected by breast cancer in years to come, please get in touch.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion 

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing Date: 9am on Monday 7 October 2024

Interview date:  Week commencing 14 October 2024

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for a Communications Coordinator.

Help us make more happen at one of the UK’s leading universities, UCL. We’re looking for someone to take our digital communications forward, grow our social media channels, and keep us at the cutting edge of content and trends. You’ll run the day-to-day operation of our primary digital channels, including social media, and support other teams across the charity to use their digital channels effectively, making sure our communication is consistent and high-quality.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got experience of delivering communications campaigns to diverse audiences? Have you got good working knowledge of effective marketing and communications practices? If the answer is yes, then we want to hear from you. 

Our ideal candidate will plan, create and publish a regular schedule of high quality and engaging content across our digital communications channels, including through newsletters and social media, delivering a consistent brand experience, messaging and tone of voice for key audiences. The right candidate will work with creators to develop content that is relevant to our audience and supports our priorities. Where required, create original content to support specific projects and campaigns. The successful role holder will also be responsible for content on our websites and digital assets, ensuring content is high quality, accessible and reflects the organisation’s values.

St Matthews JOB DESCRIPTION:

Business Centre Co-ordinator

An exciting opportunity has been created here in Hull, to manage a brand new Enterprise, Work and Events space at the recently renovated 150 year old St Matthews former church.  Is this the job for you!?

The relaxed environment at our grade II listed, St Matthews, houses our Community Enterprise Centre designed to make us Hull’s preferred choice for shared work-space. This is a new focus for Giroscope and will require expertise, dedication and skill from all the team - but especially from the new Business Centre Co-ordinator, to secure a sustainable and prosperous future.

St Matthews is a newly refurbished, iconic local community enterprise centre celebrating opportunities in social business and enterprise, designed to encourage and build a sustainable local economy; signalling a place of welcome, community, culture and enterprise.

It is designed to offer a highly accessible, flexible, and multi-functional building to enable local people to develop employment and business skills. At its heart its mission is to stimulate the local community, hosting many commercial and community facing events, responding to local demands and needs.

We will rent out business and event spaces for existing and new start enterprises and other users, and will provide specialist enterprise support to our business tenants and users. As Business Centre Co-ordinator you will help realise our ambitions in developing a successful and sustainable St Matthews.

Purpose of the role: to be responsible for the successful operation of St Matthews, ensuring the centre provides an excellent customer experience, a diverse range of inclusive activities, and meets its income generation targets.

From our humble beginnings, we have designed and evolved what we believe to be a highly distinctive environment pitched at an accessible price. We are determined to attract a diverse community of productive and genuinely engaging people; these are our work space members.

You will have the privilege of establishing and growing a community that is in the need of a cheerful, positive person with the and resourcefulness to match.This isn’t just a front of house role, we’re on the lookout for a multi-talented, charismatic and creative problem solver. Someone that’s as comfortable talking about people’s passions as they are serving up business insight, light snacks and resolving any customer issues with the help of the Giroscope’s wider team.

Giroscope’s ambition is to exceed the expectations of our work space members on a daily basis. We will work hard with you to enhance the workplace experience from every angle, redefining what it means to ‘go to work’. 

We strongly believe that the happiness of our staff is foundational to the happiness of our community. 

The Role …

• Assisting in all stages of the business and co-worker member journey – to ensure that we support all individuals and teams throughout each day, week and month.
• Facilitating the well-being and happiness of all business and co-working members through personal introductions, social/community events, workspace maintenance, operational management and the resolution of issues.
• Demonstrating St Matthew’s core values and expectations by being a positive presence for all members.

The Role …

You will:

• Be familiar with delivering and achieving sales and room hire income targets
• Become the familiar face and first contact to each new work space member.
• Lead, develop and coordinate community initiatives to connect members. This includes but is not limited to; delivering member introductions, event organising, electronic and print communications.
• Guide new members through the welcome and onboarding process.
• Meet and communicate with members to resolve issues, process membership departures and other issues of complexity.
• Resolve member-related issues to ensure a happy, cohesive community.
• Manage work space member expectations in line with the St Matthews mission.
• Resolve member complaints regarding other members through unbiased investigation.
• Seek opportunities to engage members to discover and discuss members’ business, social and personal objectives.
• Proactively enquire regarding members’ business objectives and identify both St Matthews and member services that could assist in achieving their goals.
• Manage inbound post.
• Implement rules, guidelines and best practices for the community to enhance the member experience.
• Identify and communicate observed weaknesses within community management, sales, events, training, and member experience on a company-wide level.
• Work with Giroscope’s operations team to ensure that all in-house tech is operating correctly at all times.
• Ensure our facilities are compliant with all ongoing health and safety requirements.

This role is multifaceted and will evolve as the user community grows, changes and adapts. You should have a growth mindset that is eager to take on new challenges; big, small, fun and sometimes yes, undesirable.

About You

• You’ll have hospitality and management experience and be able demonstrate customer service experience and a proven ability to add value to customers.
• You’ll be a people person, likable, friendly, organised and a super-efficient achiever. 
• You’ll have an inherent desire to see others happy in and outside of work.
• You’ll understand business dynamics and experience of working and leading a small team.
• You’ll enjoy a task-oriented day and are energised by each day offering a different challenge.

 For further details please go to our website!

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

Your role will be to jointly support our team in leading our educational programmes, the Harris Experience (HE) and Harris Experience Advanced (HEA), which are already in place from Year 9 through to Year 13. The HE programme spans three years for each cohort, from Year 9 to Year 11; the HEA programme spans two years for each cohort, from Year 12 to Year 13. Both programmes aim to broaden the cultural and academic experiences of some of our brightest young secondary students in the federation, to give them an outstanding preparation for some of the UK’s top university destinations, including Oxford, Cambridge and medicine. Educational innovation will be encouraged and will be strongly tied to overall programme goals.

This job would suit you if you are a graduate from a Russell Group/competitive entry university, with a strong interest in education and events management. You will need to have a minimum of a 2:1 in any academic degree, an absolute commitment to transforming the lives of young people and a strong interest in Higher Education and current academic events.

For a full job description and person specification, please download the Job Pack.

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Are you an experienced Digital Content Manager with experience in delivering health information?

If so, this could be the role for you.

About the role

We want to reach and support more people with heart and circulatory conditions, helping them to feel informed, empowered and understood. 

You’ll play a key role in doing this, using analytics to evaluate, analyse and plan content; developing and improving user journeys; and producing new content that meets users’ needs.

You will help shape and drive the user-centred digital content of the Health Content Team, working closely with colleagues across the BHF, in particular in insights, digital products, UX and CRO, and marketing and communications.

Acting as the content management system expert within the Health Content team, you will also be the main point of contact with the Digital team.

Working arrangements 

This is a 12 month fixed term contract, covering a sabbatical. 

This is a blended role, where your work will be dual located between your home and our London office.  
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you

As our ideal candidate, you will have significant experience as a Content Manager, particularly in writing, editing, and proofreading health-related content. You excel at creating and managing digital content, translating complex heart health and medical science information into engaging, accessible language.

You have experience managing multimedia content such as videos and animations, analysing content performance, and recommending improvements. You are skilled in SEO, content migration, taxonomy, information architecture, and collaborating with development teams. An outstanding project manager, you apply content design techniques and processes effectively.

Your extensive stakeholder management experience helps you work well with multidisciplinary teams, acting as an ambassador for the Health Content team.

It would be advantageous to have:

• Knowledge of HTML, Photoshop, and Sitecore.
• Understanding of cardiovascular health issues.
• Familiarity with PIF Tick standards.
• Experience in digital publishing, user testing, and using brand guidelines.

Brain Tumour Research is offering a fantastic opportunity for an individual to join a focused and ambitious charity, as Charity Events Manager. The Charity Events Manager will play a vital role in planning, organising and executing fundraising events that meet the strategic goals of the charity.

Charity Events Manager
Location: Head office in Milton Keynes – hybrid working (minimum of 3 days in the office)
Salary: £43,500 per annum
Contract: Fixed Term Contract – to be reviewed 30th June 2025
Hours: Full-time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme, Death in Service Policy and option to join our healthcare scheme.

About the Role

The Charity Events Manager is responsible for planning, organising, and executing fundraising events that meet the strategic goals of the charity. This role requires a creative and strategic thinker with excellent project management skills and a passion for philanthropy. The successful candidate will work closely with internal teams, volunteers, donors, and external partners to ensure the success of each event.

About You

Are you someone who is creative, strategic with evidence of project management meeting financial target? Are you target driven, aspirational and enjoy a challenge?

Do you have the following:

• Minimum three to five years experience in event planning, fundraising or a related field
• Creativity and innovation: the ability to think outside the box and develop unique event concepts
• Experience working in the charity sector

If the answer to these questions is ‘yes!’, and you would like to join an embracing, focused, and innovative charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Closing Date: 4th October 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or looking for a career in: Events Coordinator, Head of Events, Fundraising Events Planner, Events Planner, Events Lead, Fundraising and Events Manager.

No agencies please.

The Development Trusts Association Wales (DTA Wales) is an independent practitioner-based membership organisation promoting the work of, and supporting the growing network of, community enterprises in Wales. Our members are all independent not-for profit organisations who are serving their communities through a wide variety of services and initiatives.

We are seeking a skilled and adaptable comms professional to deliver engaging communications and event support in both English and Cymraeg for DTA Wales and our Egin programme. We need someone who loves telling stories to convey the power of community action, and who excels at curating online and in-person events which support it.

DEADLINE - Midday October 3rd 2024

Please find the job pack and application form on our website.

Do you want to help build a world where no one feels lonely or left behind?

Do you enjoy digital outreach to connect communities of all kinds?

Do you believe everyone should know how to connect with their community?

If you answered yes to all of the above, this could be the role for you!

We’re looking for a Marketing & Communications Administrator with experience and enthusiasm for community outreach to join a well-established and vital organisation. The Marketing & Communications Administrator reports to the Senior Manager – Children & Community and works in a team alongside the Community Development worker to build and enhance all of T&T’s work. The part-time role combines business and creativity to maintain Time & Talents’ voice and presence, connecting with local children, families, adults and older people in the Bermondsey and Rotherhithe areas – that is to say, all of our neighbours! If you are a good communicator, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.

The role

In this role, your key responsibilities will include:

• Maintain social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams

• Collaborate with management team to create effective, engaging reports to a range of funders and other stakeholders

• Lead on community fundraising initiatives with management team support

• Maintain a unified tone and thematic approach across all media and marketing platforms

About you

You are passionate about the power of community to connect and support people, and you like to work in collaboration with others. You have strong written communication skills and a keen eye for creating visually-appealing, engaging content. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 22.5 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 7 th October. 

Job Title: Marketing Membership Officer 

Team: Supporter Experience & Engagement

Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)

Hours:21 Hours per week

Salary on appointment: £14,742 - £16,216 per annum*

*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. 

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

About us

The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.

It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way.  So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.

Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.

Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.

Purpose of Role

The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.

We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.

This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.

If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.

Key responsibilities

• Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
• Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
• Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
• Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
• Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community. 
• Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
• Co-ordinate across teams to ensure data is provided in a timely fashion
• Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
• Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
• Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
• Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
• Send relevant reports and feedback to suppliers
• Update a weekly tracker sheet of performance across all channels
• Provide additional support as required in responding to Facebook comments on our acquisition adverts

Impact

• Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.

Other

• To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
• Engage and proactively develop excellent working relationships across the organisation.

This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals. 

The Person

Knowledge, skills and experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role

• Understanding of basic marketing practices

• Some familiarity with data protection laws and confidentiality principles

Skills

This section details the specific abilities and competencies required to perform the job effectively:

• Strong administrative and organisational skills

• Excellent attention to detail and accuracy

• Able to handle multiple tasks and prioritise effectively

• Good communication skills and ability to liaise with internal and external stakeholders

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience working in an administrative role (volunteer, work experience or job)

Desirable:

• Experience in working in membership or customer service roles

• Familiarity with CRM systems and/or excel

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships

• Empathetic and patient, with a genuine desire to help supporters

• Positive and professional attitude

• Proactive and self-motivated with the ability to work independently

• Interest in walking and/or being an advocate for the outdoors and natural environment.

The Ramblers promote diversity and welcome applications from all section of the community. 

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. 

 Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.   

  Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.   

  Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.    

  Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.  

Do you want your job to feel exciting again? If you’re a highly motivated, experienced fundraiser looking for a new challenge in an ambitious and friendly team then look no further.  

The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.

The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.

Location

This position is based remotely.  But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.  You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

Why become part of World Horse Welfare’s team?

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

We care about our people because they are the ones who enable us do achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.