Jobs
We have an opportunity for a Customer Specialist Manager - Housing to join our team in Newbury.
It's a fixed term role until the end of September 2025 with a starting salary of £42,000 - £50,000 per year depending on experience.
We have a hybrid approach to work where you'll share your time between the office and home to ensure a positive work / life balance.
The role
As a Customer Specialist manager you'll be leading, motivating and empowering your team to deliver advice and outcomes to customers with complex housing issues. This will include all tenancy related matters including domestic abuse, anti-social behaviour, safeguarding, tenancy changes, fraud and rehousing.
You'll ensure that the team provide prompt responses, looking for first time resolutions and taking ownership of cases from end to end.
You'll actively engage and build strong relationships with key stakeholders including statutory agencies and Local Authorities. Working collaboratively with our other specialist teams, Customer Service Management Centre and Locality teams, you'll work towards delivering our Corporate Plan and Customer Vision.
What you'll need:
You'll need to demonstrate a high level of housing expertise, including knowledge around anti social behavior, safeguarding, tenancy and neighbourhood management and an understanding of legislation. Ideally, you'll have previous experience leading a specialist team.
You'll also have:
- Evidence of achieving excellent customer service outcomes in a complex environment
- Strong communication and listening skills
- Experience of coaching and managing a team, inspiring them and optimising performance
- Excellent stakeholder management experience, with an ability to engage with both internal and external colleagues
- The ability to use systems and data to assess impact and inform focused solutions
What we can offer you
As a member of the Customer Specialist Team you'll be part of a collaborative, motivated and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
At SSAFA Safeguarding is everybody’s business. This means that as awareness grows and with it the demand for additional support from those supporting our beneficiaries, we need to ensure the right level of support across the charity for those dealing with complex situations involving safeguarding concerns. We are therefore looking for an experienced social worker to work with our Head of Safeguarding and Social Work Services as the Single Point of Contact (SPOC) and help develop our response to Safeguarding concerns across the organisation.
In addition to this we would like the successful individual to provide social work support to our Stepping Stone’s home on a regular basis, supporting those women and children who have survived Domestic Abuse to move forward with their lives.
Your key responsibilities will include;
- Working with the Head of Safeguarding and Social Work Services to manage safeguarding issues raised within SSAFA or related to its work, and ensure the appropriate recording of concerns, decision making and referrals.
- Providing expert advice to the Organisation, employees and volunteers ensuring best practice in embedded into all new and existing policy and guidance.
- Ensuring that the Safeguarding Policy is adhered to across the organisation.
- Undertaking audits across the organisation into safeguarding practice and making recommendations based on the outcomes.
- Providing social work support to the beneficiaries of our Stepping Stones refuge, including maintaining case records and regular reports to the Director of Social Care Operations.
About the team
You will become part of the Social Care Operations Directorate, reporting directly to the Head of Safeguarding and Social Work and working alongside other parts of SSAFA’s specialist services, all of who are dedicated to ensuring that the Armed Forces, veterans and their families can thrive.
About you
We are looking for an experienced social worker ready to take on a new and varied role within SSAFA. Ideally with experience of working within Domestic Abuse and/or Safeguarding and with knowledge of the legislation, policies, and best practices related to these areas.
You will also need excellent communication, interpersonal, and organisational skills, as well as a positive, flexible, and creative approach to problem-solving.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on 31 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 05 August 2024
This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Working closely with the rest of the A&W team and wider stakeholders, such as the Communications team, media and creative agencies, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach.
In addition to leading DRTV, this role also involves delivering a variety of other important activity as required, such as inserts and welcome journeys. There are opportunities to turn your hand to a range of channels and product promotion as we aim to scale up channels such as inserts.
Criteria
We’re looking for an enthusiastic and highly organised individual with excellent communication and analytical skills. You’ll enjoy looking for ways to optimise all elements of campaigns from creative, content and media testing and able to act as a key point of knowledge in this area. Experience of DRTV is required, with an understanding of individual giving fundraising KPIs, including in relation to: DRTV, print, telemarketing, email and landing pages. You will be confident working with data with attention to detail and accuracy, from briefing data criteria for emails to using excel to review and share results. You will also be able to engage wider stakeholders in our acquisition testing plan development, providing clear regular communication to update on progress and learnings.
Most importantly, you’ll be keen to deliver insight and audience-led, best in class fundraising campaigns to help Brooke realise an ambitious acquisition growth programme.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Interviews to be held Monday 12th August 2024
Job Purpose
The purpose of the role is to provide leadership of fundraising, partnership development, marketing and communications functions to drive the growth of the charity’s income.
Key Accountabilities
· Fundraising
· Partnership Development.
· Marketing & Communications.
Key Responsibilities
Strategic Leadership
1. To demonstrate a commitment to our vision, mission, goals and values.
2. To contribute to a people first culture which values inclusion and celebrates diversity.
3. To be an active member of the senior leadership team working with colleagues to achieve strategic goals.
4. To lead the development and delivery of a growth plan which tells our story and powers our work.
5. To be an ambassador for the Cardiff City FC Community Foundation with a strong external focus.
Operational Management
6. To maximise income across the income spectrum including trusts and foundations, corporate fundraising, consumer income and individual giving.
7. To build a strong pipeline of future opportunities with excellent forward planning.
8. To identify, cultivate and manage relationships with potential partners.
9. To coordinate stakeholder engagement activity.
10. To be the guardian of the Cardiff City FC Community Foundation brand.
11. To develop and deliver marketing and communication strategies.
12. To work with the Head of Finance & Resources to build, set and monitor budgets.
13. To provide leadership and management of the fundraising, marketing and communications team.
14. To be responsible for the analysis and evaluation of performance information, monitoring and reporting against outputs, outcomes and KPI’s.
General
15. To understand and ensure compliance with the regulatory environment and ensure compliance.
16. To champion the highest standards of safeguarding, data protection and health and safety.
17. To meet deadlines agreed with line manager and key partners with regard to reporting of key performance indicators and other targets.
18. To effectively manage and develop strong positive relationships with beneficiaries, key partners and stakeholders.
19. To undertake any relevant training as required by line-manager or in line with expectations of the programme funder.
20. To attend and participate in meetings with Foundation staff, funding providers and other meetings as appropriate.
21. To exhibit and promote company values & behaviours.
22. Promote and celebrate equality, diversity & inclusion.
23. To out carry any additional work and duties that meet the needs of the business.
Key Relationships
Internal: All Foundation Staff and Trustees.
External: Cardiff City FC Directors and Senior Management, Premier League and Premier League Charitable Fund, EFL and EFL in the Community, Major Donors, Corporate Partners, Trusts and Foundations, Grant Making Bodies and other funders, Media, Welsh Government, Local Government any other external stakeholders that support and benefit the work of the Foundation.
The client requests no contact from agencies or media sales.
Location: Remote, preferably within CCT South East region (East Anglia, Northants, Bucks, Beds and Herts, Surrey, Sussex and Kent)
Duration: 12 month Fixed Term Contract
We have an exciting opportunity for a passionate conservation professional to join the Trust and play a key role in the care and conservation of our outstanding churches, a fascinating and unique collection of highly listed historic buildings.
Churches Conservation Trust is the national charity protecting historic churches at risk, ensuring they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
As a Conservation Projects Manager and a key member of the national Conservation team, you will work with experienced consultants and skilled craftspeople, with national and regional colleagues, volunteers, local partners and stakeholders to develop and manage a range of holistic, conservation and new use projects, from inception to completion, and providing professional advice and support to community led projects. You will lead on all capital, conservation and maintenance, programmes in the region.
You will have expertise and specialist knowledge in the field of historic building repair and conservation, and a proven track record of project management (client side) in the heritage sector. You might be a Building Surveyor, a Conservation Architect, an Estate Manager, or a Project Manager, in this continually varied and unique role you will be working on some of the most significant historic buildings in the country. As you’ll be working on projects across the region, but not exclusively, it is essential you have a full driving license.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Monday 12th August 2024.
The interviews will take place in Northampton on Tuesday 20th August. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Sound & Art at St Swithun’s
Sound & Art at St Swithun’s (SASS) is a £2.8M Heritage Lottery Funded project, to create an arts space in the heart of Worcester city centre. The Grade I listed church has been transformed through conservation and adaptation, giving it a new lease of life. SASS launched in late October 2022.
· Sound & Art at Swithun’s aims to be a major player in the city’s cultural life;
· Delivering a programme of performances, concerts, recitals and arts events;
· Deliver a cultural and heritage learning programme;
· Provide an environment for people to recharge and relax; to experience and interact with the space in a meditative way;
Overall job purpose
You will provide effective on-site caretaking and cleaning services as part of the Sound & Art at St Swithun’s Team. You will also assist with the setting up and taking down of equipment for events and ensure the church is opened/locked as required for volunteers, event promoters, workshop providers and venue hires.
If you would like to apply for this role, please visit our website to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Friday 9th August 2024.
There will be a familiarisation day for successful candidates invited to interview on Tuesday 20th August 2024 at St Swithun’s, Worcester and interviews will take place in St Swithun’s, Worcester on Wednesday 21st August 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
About us:
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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influencing local policy through community engagement activities,
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improving carer wellbeing and
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connecting carers to each other and to support and training opportunities through our services.
About the role:
We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.
The Office Administrator role is a new position that will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.
About you
As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.
The post holder will:
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Work collaboratively and have excellent communication skills.
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Be organised, self-motivated and able to manage your time effectively
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Have the ability to solve problems effectively and make decisions in the face of competing priorities
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Holiday pay and pension
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An Employee Assistance Programme
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Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.
Closing date: 9am Friday 9th August
Interviews: Thursday 15th August at 336 Brixton Road
The client requests no contact from agencies or media sales.
Location Homebased
Salary £38K
Contract Full-Time, Permanent
An exciting new opportunity has arisen for a Communication and Marketing Manager to join our dynamic social mobility charity which exists to remove the barriers that prevent children and young people having meaningful access to the natural world. Through a week on one of our three heritage farms, Nethercott House in Devon, Lower Treginnis in Pembrokeshire, and Wick Court in Gloucestershire, children and young people experience increased learning and engagement, improved connections and wellbeing, and leave us with an enhanced sense of environmental citizenship. Visiting children are immersed in the natural world of countryside through a food and farming offer that allows them to participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens; caring for livestock and looking after the land; and cooking up a home-grown feast in the farmhouse kitchen. In partnership with our commercial farming neighbours, children experience the benefits of collaboration, enjoy plenty of physical activity, good food, and fresh air, and discover the magical rural environment that is full of new words, sounds and experiences to inspire their creativity. Spending time working alongside real farmers fosters children’s independence and helps them to grow in confidence, develops their self-esteem, and encourages them to become more resilient.
About the Role
This role will be responsible for developing the vision and direction of the Communication and Marketing Strategy but will fundamentally be an operational management delivery role. Responsible for developing and rolling out a multi‐channel communication and marketing strategy that will:
- raise the profile of the charity by communicating news about projects, programmes, and partnerships on social channels, on online and print media outlets, TV networks,
- deliver communications to generate sales to secure a pipeline of farm residential visit bookings from beneficiary groups (being children from schools in disadvantaged communities, youth groups, young carers, children in care, etc) across England and Wales.
- secure income from fundraising by communicating the charity’s mission, vision, and values to donors, funders, trusts and foundations, and corporate partners.
The successful applicant will have considerable experience of developing and delivering a communication and marketing strategy as well as experience of designing and delivering multi-channel sales and marketing campaigns. Excellent people skills are key, as you will need to build strong relationships with a range of stakeholders.
Key areas of responsibility include:
- Raising the profile of the Charity by devising and implementing a beneficiary‐focused communications strategy that supports both the sales and fundraising function, including print, social, and online communications that target teachers and other adults who are key decision makers for our beneficiaries.
- Developing and embedding an integrated communications and marketing strategy to deliver the ambitions of the Business plan, to reach new markets and successfully translate connections into bookings (‘sales’) or generate income from funders to support fundraising.
- Leading on the management and development of all channels of communication for the Charity: social media, website, YouTube channel, print media.
This position is home based but you will be required to travel to our farms and Head Office based in Exeter as required in order to fulfil the role.
For full details about the role, please see the Job Description and Person Specification and Job Information Pack.
Appointments will be confirmed when the Charity has received two satisfactory professional references, and evidence of the existing proof of right to work in the UK. Referees will not be contacted without candidates’ prior consent.
Farms for City Children is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful candidates will be subject to a Social Media check and a DBS check at the appropriate level. Employment with the charity is conditional upon the charity being satisfied with the result of the DBS Check. Successful candidates will be asked to complete a self-declaration related to their criminal record or any information that would make them unsuitable to work with children. If you have lived or worked outside of the UK, additional information may be required from you to satisfy safer recruitment checks. Any criminal records information that is disclosed to the charity will be handled in accordance with any guidance and/or code of practice published by the DBS.
Farms for City Children is committed to promoting equality, diversity and inclusivity and supports and encourages under-represented groups. We seek people from a wide range of backgrounds, with diverse lived experience, and we welcome applications from all sections of the community.
What we Offer
In return you will receive a salary of £38,000 and benefits, which include:
- 25 days holiday plus 8 statutory bank holidays
- 6% employer contribution to NEST pension scheme
- Access to an Employee Assistance Programme
How to Apply
Deadline for applications is 12 noon on Friday 9th August 2024
Interviews:20th August 2024
To apply please download and fill out our application form. You may also wish to fill out our equal opportunities monitoring form.
We are unable to accept just cover letters and CVs.
NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY
The client requests no contact from agencies or media sales.
Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.
When we receive your application we will send you our in-house application form for you to complete so that we can ensure we can capture all the information we need to process your application. Many thanks - Doncaster Foodbank
Executive Assistant to Oasis Group CEO
(a charity committed to community transformation)
Permanent, full-time contract.
Salary: £37,416 per annum (Including London Weighting)
Are you an Executive Assistant or Operations Manager looking to work for a charitable organisation that is passionate about making positive change to the communities it works in? Oasis has a new opportunity for an Executive Assistant to provide high level support for our Group CEO.
Oasis Charitable Trust is a growing and fast-moving charitable organisation, a movement supporting young people and their families in 8 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full, God-given potential.
An opportunity has arisen for an organised and experienced senior-level Executive Assistant who is comfortable supporting our Group CEO and working alongside our Founder. Working as a key part of the Oasis Group Office, no two days will be the same and the pace is fast, yet the work and opportunities will be hugely rewarding.
This key role requires the successful candidate to:
· Provide support to the Group CEO in leading the Oasis family, ensuring effective governance systems and managing innovation and development
· Provide executive level in-person support to our Group CEO which may mean UK travel to meetings, media appearances and conferences.
· Collaborate with other members of the Oasis Group Office to provide general administrative support and diary management to Oasis senior leaders
· Offer wider project support when needed (e.g. events and gatherings).
This is a challenging role working with a team of inspirational and driven, high-profile change-makers. You will be well-supported by the Group CEO and Founder and will work alongside the Founder’s EA and Group Office Assistant. The successful applicant will be able to demonstrate professionalism, calmness and be an ambassador for the Oasis ethos in their day-to-day work. Working alongside the Founder and Group CEO require this role to be largely London office-based with occasional national travel.
For your expertise and commitment, Oasis can offer:
· An opportunity to work alongside people with passion and a purpose, being part of senior level meetings in media and government.
· A truly supportive network and family of staff in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% Employer contributions.
· 25 days annual leave (plus Bank Holiday), rising to 33 days over time.
· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.
· The opportunity to be part of a movement making positive change in communities.
For further information or to apply, please go to the Oasis UK charity website.
This is a rolling recruitment campaign until a suitable candidate is found, so please submit your CV and covering letter at your earliest convenience . In your covering letter, please answer the following three questions:
1. What inspires you about this role and what is your motivation for applying?
2. Please give examples that demonstrate you have the personal qualities, experience and knowledge required for this role. As well as general administrative skills, highlight your experience servicing senior staff, Boards/Trustee meetings, your innovative/entrepreneurial flair, project work, any volunteer work and transferrable skills you can bring.
3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK. Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
The Aga Khan Foundation, one of the world’s leading charitable foundations, is looking to strengthen its communications department with a Graphic Design Officer who can elevate AKF’s communications by developing visually powerful graphics to add creativity to AKF’s communications and enrich the stories we tell.
This role will work with the broader communications team to produce visually engaging content for use across AKF’s communications channels and refresh AKF’s brand image.
The person in this role is expected to have formal training in graphic design, experience of developing high quality digital and print graphics and content for social media. Skills in animation, motion graphics and illustration are not required but are desirable.
KEY RESPONSIBILITIES
• Produce high quality and visually engaging graphics for use on AKF’s website and social media channels as well as for printed collateral
• Design info-graphics to bring data to life for use across AKF’s various communications products
• Support the communications team to develop creative and engaging content for digital media
• Update AKF’s brand guidelines to ensure they encompass all of AKF’s design touchpoints and ensure communications colleagues know how to apply the guidelines
• Ensure all designs align with the AKF’s branding guidelines and messaging. This includes maintaining a consistent use of colours, fonts, images, and tone across all material
• Update social media templates to enrich AKF’s storytelling across Instagram, LinkedIn, X and Facebook
• Update AKF’s PowerPoint, Word and InDesign templates to ensure staff across the organisation have the tools to create high quality on-brand products
• Support Partnerships and Programme teams to develop high quality presentations and reports for institutional donor engagement
• Organise and maintain a library of images, logos, and related assets
• Coordinate with external vendors for printing, publishing, or other services, ensuring the quality and accuracy of the final products
• Keep up-to-date with the latest design trends and technologies, and continually develop your skills and knowledge in these fields
QUALIFICATIONS, SKILLS, EXPERIENCE, ATTRIBUTES & INTERESTS
Required qualifications and skills
• Bachelor’s or Master’s degree in graphic design and 3 years of relevant experience
• Experience of working in a reputable branding and/or design studio or marketing agency
• High standards for the accuracy and quality of communications and marketing materials
• Organisational skills, including the ability to effectively and nimbly manage multiple projects simultaneously
• A drive to learn, problem-solve, and troubleshoot both independently and collaboratively
• Expertise in the use of graphics, video and animation software such as Photoshop, Illustrator, InDesign, the broader Adobe Creative Suite, Canva and Figma
• Experience of using Wordpress to upload rich and engaging content
• Skills in animation, motion graphics and illustration are not required but are desirable
• Web design and development is not required but are desirable
Attributes & Interests
• A love of visual story-telling
• Respectful of diversity and other cultures, values, and faiths
• Emotional intelligence
• Pro-active self-starter
TO APPLY
Applicants must have the right to work in the UK
Please submit:
• Your CV and a cover letter about why you are suited to the role
• Five examples of your graphic design work demonstrating your ability to produce visually engaging design for websites, social media, and print. Please include examples of animation, motion graphics and illustrations if you have produced them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This IT Support and Logistics Associate role combines elements of an IT Support Specialist and a Logistics Coordinator, focusing on deploying and maintaining Wi-Fi networks for humanitarian projects globally while managing equipment shipments and partner support.
We’re looking for a passionate IT Support and Logistics Associate to help us build a future where internet access is available to the individuals and communities around the world that need it the most.
Jangala’s projects have currently delivered quality Wi-Fi to 40,703 people and impacted a population of 98,396 worldwide.
Key info
Location: We are only be able to accept candidates that have the right to work in the UK, and are within a reasonable commuting distance to Walthamstow, London
Hours: 35 hours per week. Our usual working time is 09:30 - 17:30 Mondays-Fridays.
Salary: £29,000-£34,000 (based on experience), including bonus of up to 7.5%
The essentials
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Excellent and professional verbal and written communication skills
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Strong organisational skills
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Experience in providing first-line or second-line IT support
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An interest in technology and network engineering
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A desire to grow and excel in a unique role covering a wide range of skills
Flexibility
Our office is located in Walthamstow. Due to the role’s responsibilities, this role will need to be on-site 4 days a week. A fifth day can be worked either remotely or on-site.
What’s this role’s purpose?
This role is crucial in implementing our Wi-Fi technology for a diverse set of partners in remote areas, providing technical and logistics support to ensure smooth operations. The position directly contributes to Jangala's mission of expanding internet access in underserved communities worldwide.
Interview process
3 stages, including 2 interviews and a task round. Interviews will last approximately 45 minutes and the task round is between 1-2 hours.
Reporting to…
This role will report to the Project Delivery Lead
Benefits
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Flexible working
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29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)
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Quarterly bonus assessed on a whole team level
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5% employer pension contribution
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Free gym and climbing membership
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Potential shadow share options in future commercialisation
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Enhanced parental leave
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Designated L&D budget
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Volunteering experience, seeing Jangala in action!
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Team days out
About the role
The IT Support and Logistics Associate facilitates the deployment of Jangala's Big Box and Get Box systems globally, supports equipment logistics, and provides crucial support to our projects team. This role is crucial in helping partners get - and stay - connected in remote contexts worldwide
Key Responsibilities
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Technical Support (60%)
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Provide first and second-line technical and troubleshooting support for our partners in challenging environments.
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Reviewing and analysing complex technical information to define and solve technical problems and support project partners around the world to build Wi-Fi networks.
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Contribute to the product design and development process using experiences from troubleshooting and deployment.
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Capacity Building: train partners, develop documentation, and improve service offerings.
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Logistics Support (30%)
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Prepare and dispatch packages from London workshop
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Liaise with customs organisations globally, ensuring compliance with import regulations.
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Handle equipment stock management and manage shipping processes
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Other (10%)
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Conduct site surveys and determine equipment needs.
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Participate in project team activities where required and as part of ongoing development (e.g., monitoring and evaluation activities, project site visits for installations)
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The impact you can make
Empowering Emergency Responders - Jangala has helped provide 80 people for intense coordination activities for relief efforts in Türkiye & Syria - and we're looking to expand how we help serve humanitarian efforts.
Transforming Education in Underserved Areas - Jangala enabled internet access for 3,000+ students and faculty at Kpando High School, Ghana, transforming learning capabilities with a network covering the entire campus.
Advancing Digital Literacy in Remote Areas - Jangala helps support 3,000+ children annually through a mobile digital literacy van equipped with reliable internet via our Big Box, reaching remote schools across diverse locations.
Improve Jangala products by providing rich feedback from users to improve hardware, software and user experience.
Candidate requirements
We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from groups traditionally underrepresented in the technology and humanitarian sectors.
Essential
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Excellent and professional verbal and written communication skills
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Strong organisational skills
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Experience in providing first-line or second-line IT support or as a network engineer
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An interest in technology.
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A desire to learn in order to grow and excel in a unique role covering a wide range of skills
About you
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Enthusiastic and diligent
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Versatile and thorough
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High attention to detail
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Self-motivated and able to prioritise workload
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Strong problem-solving skills
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Passion for social impact
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Independent yet collaborative
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A passion for technology
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Excited about working across critical processes
About Jangala
Access to the internet is a lifeline. But it is a lifeline that remains inaccessible to almost half of the world’s population.
Jangala is on a mission to connect every school, clinic and community resilience project worldwide, so societies everywhere can meet the challenges of today and the uncertainties of tomorrow.
We are a charity dedicated to making technology that helps people build better futures. Our flagship Big Box has helped connect 75,000 people in under-resourced areas around the world.
During the Covid-19 pandemic, we created Get Box to help people get online during lockdowns, connecting people through schools, an NHS trust, refugee charities and sheltered accommodations.
Our goal is to have connected 4 million people by 2028, including tens of thousands in the UK.
To apply, please send:
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A CV
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A motivation letter of no more than one page explaining why you want to work for Jangala and why you’re a good fit
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for 3 x Advance Prison Advocates
Salary: £22,000 - £27,000 (pro rata)
Location: HMP Peterborough
Hours: x 2 - 35 hours per week AND x 1 10.5 hours per week
Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.
The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.
You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.
You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists
A car may be desirable for this role, though not essential
About You:
To be successful as the Advance Prison Advocate you will need the below experience and skills:
Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).
The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 4th August 2024 @23:59
· Interviews are taking place on: Thursday 15th August 2024
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Junction is an out of hours service, open 365 evenings a year, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.
As a Wellbeing Practitioner, you will be providing a preventative, person centred approach to people accessing the service who may be experiencing a mental health crisis.
The service is open from 4PM-11PM, 365 days a year so this position will include some weekends.
What You'll Do:
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Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
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Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
Children North East is a growing charity, working to ensure that all babies, children and young people have the opportunity to grow up happy and healthy. Our operational work went through a transformative restructure in 2023 and due to this transformation and growth we are looking to recruit a Regional Development Lead who will support the new Operational Development Director in ensuring our current and future strategies will enable us to meet our ambitions.