Administration Officer

The Samaritans of Manchester and Salford are looking for a part-time Administrator to work in their city centre branch. Manchester and Salford Samaritans is located in Manchester City Centre and is a local branch of the national charity Samaritans.

Our Vision: Fewer people in the UK die by suicide.
The Samaritans do this by

• Reducing the feelings of distress and crisis that can lead to suicide.
• Increasing access to support for people in distress and crisis.
• Reducing the risk of suicide in specific settings and vulnerable groups.
• Influencing governments and local agencies to take action to reduce suicide.

The Manchester and Salford Branch currently has 180 active volunteers who provide a confidential, non-judgemental listening service round the clock every day of the year. Our callers can contact us on the phone or via email. The branch also supports Listeners in two local prisons.

The purpose of this job is to provide administrative support in the Branch so that the volunteers have what they need to provide the service that supports our callers.    
The role will include:

·      Responding to emails and enquiries. 
·      Completing monthly checks of the building.
·      Supporting the Leadership team.
·      Managing information and records.

This is an office-based role a part-time post for 15 hours a week working 5 hours for 3 days each week. The role is a job share and is based in our office on Oxford Street in Manchester where volunteers take calls. The working hours will typically be 10am – 3pm. Typically Wednesday, Thursday and Friday to provide consistent support during the week. Approximately once a month there is a requirement to work in the evening for 2 hours to prepare and minute Leadership Meetings. The dates of these evening sessions are known well in advance. On those days any hours worked in the evening are instead of the usual hours earlier in the day. 

• PAY £12.00 per hour
• HOURS 15 hours per week over 3 days – typically 10am-3pm Wed/Thur/Fri
• Office-based – central Manchester (Part of a job share)