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Top job
Citizens Advice Bristol, Bristol, Bristol (Hybrid)
£34,000 pa (pro-rata if part time)
We are seeking a highly motivated individual to manage the Core Service, our largest multi channel advice activity
Posted 2 days ago
Top job
Help for Heroes, Remote
Up £49,685 per year
Help For Heroes has an incredible opportunity for a Veterans Clinical Advisor to join their team
Posted 2 days ago
Top job
Help for Heroes, Plymouth (On-site)
Up to £44,654 per year
Help For Heroes have an incredible opportunity for a Community Occupational Therapist in Plymouth to join their team.
Posted 2 days ago
Hireful Ltd, Barnstaple, Devon (Hybrid)
£27755 - £30214 per annum
Posted 2 days ago
Parks for London, Remote
£38,500 per year
Parks for London is looking to appoint someone who is passionate about green space and excited to contribute to their development.
Posted 2 days ago
Global Legal Action Network (GLAN), Remote
£50,000 - £55,000 per year
Spearhead the development and execution of a comprehensive communications strategy to amplify GLAN's mission and impact on a global scale
Posted 2 days ago
Community Council for Somerset, Taunton, Somerset (Hybrid)
£36,000 per year
This role leads and manages our Village Agent Programme, helping vulnerable people and communities in Somerset to thrive.
Posted 2 days ago Quick Apply
Closing in 3 days
RNID, Remote
£42,000 - £45,000 pa plus excellent benefits
Posted 3 days ago
hireful, Cornwall (On-site)
£25,071 - £29,245 pro rata (£20,056 - £23,396 actual)
Posted 3 days ago
AAFDA, Remote
£25,652 per year
AAFDA is a growing Charity and to meet the demands of this growth, we are looking for exceptional candidates to join our team.
Posted 3 days ago Quick Apply
Page 3 of 15
Bristol, Bristol (Hybrid)
£34,000 pa (pro-rata if part time)
Full-time or part-time
Permanent
Job description

Hours / work pattern: 5 days / 35hrs per week preferred, but 4 days / 28hrs considered

​Location: Main Office - Fairfax Street, Bristol - some home working possible

We are seeking a highly motivated individual to manage the Core Service, our largest multi channel advice activity.  The Core Service is mostly delivered by volunteers, the appreciation and encouragement of whom is imperative.  Equally imperative is ensuring that advice delivery meets regulatory, funder and internal standards.

As with everything we do, the Core Service must remain responsive to changes in the community’s advice needs, and also to how the community needs that advice to be delivered (for example the introduction of new channels or delivery points).  The post holder will therefore listen well, foster an appetite and readiness for change in our people, and be persistent.  In terms of day to day service delivery, they will thrive in the following environment (and support others to do the same); unpredictability, clients in difficult situations, multiple advice subjects, and incoming referrals arriving from different partners and channels.

About Us

Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues. 

We cover all subject areas with a focus on welfare rights, debt, housing and employment. We dealt with over 25,000 issues in the 2023/24 financial year. We give people the knowledge and confidence they need to find their way forward, whoever they are, whatever their problem.

What we give our staff

At Citizens Advice Bristol we truly value our colleagues and we show that in what we offer. These range from flexible working arrangements and generous leave entitlement and a pension scheme.

  • We offer great learning and development opportunities and an Employee Assistance Programme
  • Healthy work/life balance with a flexible approach to working arrangements
  • Generous 5.6 weeks pa plus public holidays pro-rata
  • Free hot beverages in our offices
  • Excellent city centre location with great transport links
  • Comprehensive maternity, adoption and shared parental leave
  • Learning, development and personal growth opportunities

How to Apply

Full details of the organisation, role and how to apply can be found on our website via the Apply Button

  • Closing date: Thursday October 24th at 12.00 midday
  • Interview date: Tuesday October 29th
Posted by
Citizens Advice Bristol View profile Company size 21 - 50
Posted on: 25 September 2024
Closing date: 24 October 2024 at 12:00
Tags: Advice / Information,Social Care / Development,Advocacy,Volunteering Management