Head of Technology and Digital Development

Right now over 63,000 children in the UK are eligible for a wish because they are dealing with the grueling daily reality of life with a critical illness. When it comes to their dreams, they deserve to wish for more than a life defined by their illness. Make-A-Wish UK exists to give them the chance to dream big even when they might not have long to live. The wishes we grant have the power to turn tears into cheers, rescuing the magic of childhood even in their toughest times and providing a lifeline for families to spend precious time together. The growing demand for wishes means a heartbreaking reality of families waiting for a wish, but for some children, there is no time to wait. The only wish we can’t guarantee is more time. But with our bold plans to double income over the next 5 years, we can grant more wishes sooner, before it's too late.

This role will be responsible for defining and executing our technology strategy, managing the Technology and Digital Development team, and ensuring the delivery of innovative digital solutions to enhance our day-to-day operations, making sure there is a fit for purpose infrastructure that supports the organisation’s growth strategy, while continuously improving in line with new technologies.

Key Responsibilities:

• Leads the development of a multi-year IT strategy which supports the aims of the charity’s three-year business plan – develops, executes, and keeps up to date strategies (IT, Digital, Data) that delivers agreed outcomes.

• Manages IT related risks enabling the organisation to manage its operations and services safely and securely.

• Provide effective leadership and management to all those reporting to you, ensuring staff are motivated to deliver to their personal potential and add maximum value to the charity.

• Models leadership behaviours that will embed digitalisation across the charity.

• Manages relationships with suppliers and stakeholders to deliver successful outcomes and effective representation of the department and the charity where required.