Benefits Advisor

We have an exciting opportunity for a Benefits Advisor to join an experienced team at our Newcastle centre to provide comprehensive advice and help people access available benefits and other sources of financial help. 

The role is permanent and full time but we may consider part time applications for the right candidates. You will be based at the iconic Maggie's Newcastle centre, a beautiful and unique low energy building also incorporating multiple gardens.  

You will have a strong understanding of relevant legislation and its application, you will have good analytical skills, the ability to understand and summarise complex issues and to develop working relationships for the benefit of income maximisation.

Your responsibilities:

• Advise and help people get access to available benefits and other sources of financial help and assist in completing benefits claims and maximising an individual’s income.

• Provide comprehensive advice on benefits using a variety of different mechanisms.

• Maintain up-to-date knowledge of relevant external agencies, signposting where appropriate, and developing beneficial working relationships.

• Follow up claims for disability benefits and any further benefits triggered by an award.

The role can be emotionally intense at times and you should be emotionally sensitive and resilient to manage these demands. 

Essential skills and experience:

• Degree educated in a relevant field or equivalent experience.
• At least 2 year’s experience in providing welfare benefits and money advice.
• The ability to think about and understand health related concerns within the wider context of an individual‘s life experience, family and social context.

Benefits we offer 

In addition to a highly rewarding career, we offer a range of staff benefits including:

• a unique, experiential induction based in one of our centres 
• a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
• a competitive holiday entitlement
• workplace pension with the option to apply to continue NHS pension
• the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.