Health Information Officer

Role Purpose

To support the development of high quality, trustworthy, current and effective information resources for the lupus community. This role plays an important part in our work to empower people living with lupus and supporting families and carers impacted by a diagnosis of lupus.

Key Responsibilities

Delivery

• Help to review, update and co-develop health information content for the lupus community in line with our schedule, maintaining a high standard of evidence-based information production, following appropriate criteria for accreditation by professional organisations. This could include support with research, liaising with external experts for input and review, copy writing, proof reading and production (including design).
• Work with colleagues, healthcare professionals and people with lived experience of lupus to codevelop high quality information resources.
• Communicate health-related updates, such as website articles on changes to access to vaccinations.
• Respond to emailed queries related to lupus and related conditions, health system access, treatments, etc.
• Support with co-ordinating the production of the charity’s magazine 3 times a year. 

Other

• Uphold the values and expectations of LUPUS UK.
• Carry out other duties relevant to your post as reasonably required.
• Occasional evening and weekend working and travel may be required to support our broader activities. 

Qualifications and Experience

• Experience communicating complex information in plain language, considering the needs of the intended audience.
• Working with a range of key stakeholders to develop information.
• Experience of working within a team.
• Communicating complex health, scientific, or research information (desirable).
• Experience in engaging those living with a long-term health condition and/or young people/families, in the co-production of information (desirable). 

Knowledge and Skills

• Ability to critically analyse health information.
• Excellent communication skills and ability to develop effective partnership working.
• Excellent organisational skills
• Excellent attention to detail, with proven editing and proof-reading skills.
• Able to deal with confidential data and demonstrate high levels of discretion.
• Strong knowledge of Microsoft Office applications including Word, Outlook and Excel.
• Skilled in critically analysing published scientific and medical research to ensure health information is accurate and evidence-based (desirable).
• Familiarity with the PIF Tick scheme and guidance (desirable).

Values and Behaviours

• Able to uphold and champion the values of LUPUS UK, demonstrating high standards of integrity, accountability, respect for others, courtesy and professionalism.
• Passionate about the work of LUPUS UK and working in a non-profit environment with a focus on health and disability
• Demonstrable empathy for service users and a commitment to understanding and addressing the challenges they experience.
• Actively committed to the growth of equality of opportunity and diversity.
• An enthusiastic and flexible approach and willing to support colleagues.
• Commitment to continual professional development and willing to give and receive constructive feedback.
• A positive, can-do attitude and willingness to help with tasks outside normal duties. Ability to critically analyse health information. 

Please reseve the following dates in your diary when you apply:

Final interviews (in person) - Friday 19th July 2024