Closing in 5 days

Director of Commercial and Unions Operation

London School of Economics Students’ Union
Holborn, Greater London (On-site)
£55,000 - £60,000 depending on experience
Full-time
Permanent
Job description

37 hours per week

Flexibility will be required in line with the business needs including the seasonal nature of the business.

About LSESU

We are an independent, registered charity dedicated to helping LSE students make the most of their time at University. We are governed and managed separately from the University but work closely with them to help deliver the best for our students.

We’ve been part of LSE since 1897, and all LSE students automatically become LSESU members when they enrol. Our total income is c.£4.2m per year, which comes partly from a block grant from the University, and partly from commercial activities which generate extra revenue.

Our main services include:

Student Voice – supporting our students with representation, campaigning, policy change, and elections

Student Communities – supporting over 300+ clubs and societies, and managing the SU gym Social – running our Union events and spaces, such as the student bar the Three Tuns, and the Denning Cafe

Student Advice – providing free, independent, and confidential advice to our students

Not For Profit

All proceeds from commercial activities go back into putting on amazing events, activities, and support for students and help us to reinvest into the things we do for our members.

Job Purpose

The Director of Commercial and Union Operations is responsible for the strategic direction and effective operational management of the commercial services and facilities which includes venues, bars, catering, events, and the fitness centre.

As a key member of the Senior Leadership team, the Director of Commercial Union Operations will lead the development of commercial services to deliver exceptional services to our customers and members that maximises profitability.

Who are we looking for?

An experienced commercial leader, someone passionate about providing excellent commercial services, delivering outstanding customer care, who is outcome-focused and delivers results. You ’ll also become part of a great team and be invited to share in our successes and get to know the people behind the impact, making sure you feel valued for the important work that you do.

To apply, please download the application pack below or visit our website via the ‘apply’ button.

Closing date: Wednesday 18th September 2024 by midday.

Interviews: First stage interview (remote) Monday 23 September 2024. Final interview (in person) Tuesday 1 October 2024. You must be available for both dates.

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

Application resources
Posted on: 02 September 2024
Closing date: 18 September 2024 at 12:00
Tags: Business Development, Customer Service, Operations, Commercial