Interim General Manager

Role description

Title: Interim General Manager

Contract: 24 hours per week (3 days). 6 month temporary contract (extended leave cover)

Location: Remote and at the London LGBTQ+ Community Centre 

Salary: £50,470.00 full-time pa; pro rata

Our General Manager is going on an extended leave, so we are looking for someone who can lead the team, continue our fundraising efforts and generally hold the fort for six months. 

Some of the key milestones of the period the new General Manager will be responsible for include: supporting the team in hosting a fundraising event, meeting key grant writing deadlines, supporting Finance Lead in producing the end of year accounts and all on-going financial reporting, renewing corporate sponsorship agreements with current partners.

We are interested in hearing from individuals who could cover all areas of the role including fundraising (3 days / week); as well as those who could take on the General Manager role but might not have fundraising experience (2 days / week) and fundraisers (specifically with experience in writing grants) who might prefer a part time assignment such as this (1 day / week).

We are open to recruiting one person or two depending on candidates’ experiences and preferences. 

Please refer to the summary below to clearly see the breakdown of tasks, days and salary.

Option 1:

Role: General Manager and Fundraiser (covering all responsibilities)

Key responsibilities:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 3 days per week (6 months)

Pro rata salary: £30,282

Option 2: Two separate roles splitting general management and fundraising responsibilities

Role: General Manager

Key responsibilites:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 2 days per week (6 months)

Pro rata salary: £20,188

Role: Fundraiser

Contract: 1 day per week

Pro rata salary: £10,094

Reports to: Chair of Board of Trustees

Key contacts: Chair of Board of Trustees, Senior Management Team, Finance Lead

Direct reports: Centre Manager, Communications and Marketing Manager, Finance Lead, Research Lead

Closing date: Sunday 8 September 2024 at 9pm

Interviews will take place the week commencing Monday 16 September 2024. 

The successful candidate will start on Tuesday 5 November 2024

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About the London LGBTQ+ Community Centre

The London LGBTQ+ Community Centre is an award-winning charity launched by a team of volunteers in 2017. In December 2021 we opened our first physical space in London’s bankside.

Our mission is to provide London with a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.

The Centre is visited by over 1,100 people each month. In 2023, we hosted 600 events joined by over 9,000 participants. And the Centre was visited by over 14,000 visitors.

Overall purpose of the role

As the most senior team member, the General Manager:

• Leads the team with four direct reports and other four indirect
• Ensures the team works productively, develops professionally and there is a person-centred, supportive and communicative atmosphere
• Evaluates and improves operations and financial performance
• Leads our fundraising efforts and overall income generating activities
• Co-designs strategy and sets goals for growth
• Provides solutions to issues

Benefits

Despite being a young, small organisation, we are working hard to create a workplace where everyone feels supported to perform at their best. Therefore we currently offer the following benefits:

• Holiday allowance of 25 days, increasing yearly after two years of service
• Employer pension contribution of 3%
• Access to an employee helpline to help you deal with personal or professional concerns
• A holistic wellbeing package
• DBS funded by employer
• Ongoing training opportunities to support with career development, including annual learning and development opportunities shaped to your needs
• Flexible working
• Being part of a small organisation where you can really see your impact
• Working alongside a range of other LGBT+ organisations

Key responsibilities and duties

• Fundraising
  • Lead fundraising team
  • Lead all fundraising efforts (grants, individual giving and corporate partnerships) and supervise strategy
  • Work closely with Events and Outreach Lead to design programmes to apply for funding
  • Write funding bids for public grants and trusts
  • Manage successful grants, monitoring and reporting
  • Lead corporate sponsorships strategy
  • Manage relationships with current corporate donors to secure ongoing funding and develop new relationships

 

• Finance and Risk
  • Lead strategic financial plans
  • Responsible for the financial health of the Centre including developing, overseeing and monitoring an effective programme of income generation
  • Help to ensure a sustainable income from individual, corporate, legacy and trust donations
  • Supervise accounting and reporting working with Finance Lead
  • Establish and monitor key indicators of the organisation’s impact and financial health
  • Risk management: maintain awareness of risks and changes in the external environment that affect the organisation

• HR and Team Management
  • Team management and leadership
  • Ensure the organisation’s staff and volunteers are focused on achieving its mission and aims
  • HR systems and processes development
  • Operate within the annual budget and ensure management and HR policies are up-to-date
  • Recruit and work with the senior management team

• Business Development
  • Design and deliver the organisations’ business plan 
  • Design and supervision of organisational strategy
  • Supervise the maintenance and creation of all operational policies required
  • Supervise of all Centre activities
  • Operational systems and processes
  • Scan the external environment for changes that may affect the charity, to advise the trustees proactively and to take necessary action

• Board of Trustees Management

• Secretary role at meetings: set up meetings, minutes and other administrative tasks
• Build an effective working relationship with the Chair of the board; meeting monthly to review organisational progress
• Supply regular reports to the Board and attend trustee and sub-committee meetings

• Stakeholder Management
  • Build relationships with local authorities and the media in order to advance the organisation’s aims
  • Lead partnerships with other LGBTQ+ organisations; London and beyond
  • Lead outreach to non-LGBTQ+ organisations
  • Set up mechanisms for listening to the views of current and future beneficiaries on the performance of the Centre, as well as on areas for future development

• Legal and Governance
  • Ensure the organisation fulfils its legal, statutory and regulatory responsibilities

• External Communications and Leadership
  • Represent the organisation at external events and publicity opportunities

Person specification

Short listing criteria:  E = essential  D = desirable

Professional experience

• Excellent leadership, people management experience and delegation skills - E
• Knowledge of business processes and functions (finance, HR, procurement, operations etc.) as well as the principles of business administrationEFinancial analytics and numeracy skills - E
• 3+ years of experience in fundraising, grant writing or grants management for an organisation of similar size or bigger - D
• Demonstrated analytical and persuasive writing skills experience as well as superior editing skills, including ability to convey complex information in a clear manner to a diverse audience - E
• Ability to communicate effectively- E
• Patience and attention to detail - E
• Experience in planning and budgeting- E

Personal qualities

• Excellent interpersonal skills - E
• Someone who can work self sufficiently and in a team environment - E
• Leads by example – striving for high quality work and ensuring other people meet this standard - E
• An engaging, passionate, energetic human- E
• Excellent written and verbal communication skills- E
• Commitment to equality, civil rights, and LGBTQ+ rights - E
• Knowledge of the charity sector in general and the LGBTQ+ community in particular- D
• Experience working with communities in general and the LGBTQ+ in particular - D

Ready to apply?

Please send us your CV and cover letter of no more than two sides of A4 before 9pm on Sunday 8 September 2024.

Please add the following information to the subject line: General Manager Application

We particularly welcome applications from trans, non-binary and POC candidates. We are a disability positive employer and we welcome the opportunity to provide reasonable adjustments as defined by the Equality Act 2010 during the interview process and upon appointment. Please inform us if you feel you meet this criteria.