Programme Support Officer- Refugees, Migrants and Asylum Seekers - Adult Services

1x permanent role and 1 Fixed Term Contract (2 year).

The role:

Hackney has a longstanding reputation of being open and welcoming to migrants, refugees and asylum seekers - both as a Council and a community. The London Borough of Hackney is committed to ensuring people arriving in Hackney feel welcome and safe, and can access the support that is available.

Currently 800 people are seeking asylum in Hackney, and Welcome Hackney provides access to timely and effective support while they await the outcome of their claim. Hackney has also welcomed over 400 Ukrainians since 2022, as well as a number of Afghan families through the UK’s resettlement schemes.

These roles sit within the Welcome Hackney (Refugee, Migrant and Asylum Seeker) Service. They carry out administrative and finance functions to support our work with refugees, migrants and asylum seekers in Hackney.  

At first, the fixed term post will support our Homes for Ukraine scheme, ensuring timely and accurate submissions to central government, and overseeing the financial elements to the scheme. This will likely broaden to other aspects of the service’s work over the two years.

The permanent role will report directly to the Welcome Hackney Lead, and support on data management and reporting, internal and external stakeholder briefings, and other activities that support the team’s wider work, such as our weekly drop in for refugees, migrants and asylum seekers.

Skills & experience:

• Providing financial, project and administrative support to an executive, service, programme management office or similar. 
• Maintaining and managing project and programme management documentation such as project plans, risk registers, issues logs and highlight reports. 
• Working with a number of stakeholders to provide support across multiple projects or programmes.
• Working with a wide range of internal and external stakeholders including partner organisations.

• Work with project managers and the innovation and improvement officer to plan and deliver key coproduction initiatives including meetings, events and workshops.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

For an informal chat about the role please contact Eden Munro.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 12 September 2024

Interview date: TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.