Fundraising Manager (Corporate and Events)

Post:                       Fundraising Manager (Corporate and Events)

Based:                     Birmingham, with flexible/hybrid working 

Responsible to:       Chief Executive

Salary:                     £35,000 to £41,250 (pro rata)

Hours:                     28 hours per week (.8 FTE)

Annual Leave:         25 days plus eight statutory bank holidays (pro rata)

Job Summary

This year, and every year, as many as 600 families in the UK will learn that their child has only half a working heart. These children have one of the most complex of all heart conditions, and there is no cure. Families in this situation need care and support to understand the information, make important treatment decisions, and meet the everyday challenges of living with half a heart can bring.

That is why Little Hearts Matter exists. We wrap a blanket of understanding and care around families at every stage of their half a heart journey. We are always here when they need us.

Without donations, Little Hearts Matter would not be able to offer our services, free of charge, to support individuals and families across the UK. We do not receive any government funding for our work. Our fundraising team is essential to raising these vital funds—over £440,000 annually. A better future for seriously ill children starts with you, our Fundraising Manager, within our three-person fundraising team.

In your first three months, you will get to know the charity well and figure out who our current supporters are. You will devise a plan for how you will use your experience to raise money, with a focus on building our challenge and events portfolio. You will also start building good relationships with key people inside and outside

Little Hearts Matter, including networking within the Birmingham and West Midlands business community.

By the end of your first year, you will have put your plan into action, continually improving it as you go. You will have built up our events and challenges portfolio, connected with donors, found new supporters, and tried out different ways to bring in funds and hit your target. You will have monitored your progress, using goals to measure success, and adjusting the plan when needed. Alongside this, you will have worked with the team to boost the Little Hearts Matter’s profile and impact so that fundraising efforts can keep going strong in the future.

About Little Hearts Matter

Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.

Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children, and their families, through their hopes and aspirations and the gradual realisation that they will never have the same life as their peers. Our aims are to:

Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.

Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.

Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.

Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.

Specific areas of responsibility

Working as part of the fundraising team, the Fundraising Manager will:  

• Be responsible for their own portfolio of supporters, maintaining and growing income, regularly forecasting income and expenditure against agreed targets (circa. £200,000+ annually)
• Proactively manage and grow relationships with diverse corporate and community supporters, delivering tailored propositions where appropriate, providing excellent relationship management to maximise their impact and long-term engagement.
• Build excellent working relationships with regional partners, supporters, and volunteers, to maximise the impact of their own fundraising and identify new opportunities through their networks.
• Develop and lead on exciting and engaging events, challenges and appeals to support the Fundraising team meeting its financial objectives.
• Work collaboratively with the Chief Executive, Head of Service and Grants Manager to ensure synergy in planning and delivery of income generation targets.
• Maintain accurate records of supporter interactions on the CRM system to deliver exceptional supporter experience and harness the value of data.
• Attend events, including out of hours working where necessary (compensated by Time in Lieu)
• Be a passionate ambassador for Little Hearts Matter, always maintaining the highest level of professionalism.
• Ensure all Fundraising activity complies with the Fundraising Code of Practice, GDPR guidelines, EDI principles, and other relevant regulations, guidance, and policies.

• Provide line management for the Fundraising Coordinator (.6 FTE)

Person Specification

Key Requirements

Skills

Essential

Excellent relationship management

Strong and effective communicator capable of talking to a range of people with sensitivity and discretion

High IT proficiency (Excel, Word, CRM)

Strong written communication across multiple channels for marketing and stewardship

Commercial acumen, with the ability to maximise opportunities for LHM

Excellent team working, with the ability to work confidently alongside a range of charity stakeholders

Proven ability to multi-task, work in a busy environment, and problem solve

Analysing and reporting on financial performance

Desirable

Digital Marketing

Volunteer Management

Experience

Essential

Devising and delivering a strategy to successfully achieve a six-figure income target

Working in a fundraising environment

Managing conflicting priorities

Collaborating with multiple stakeholders

Working in a customer service-oriented environment

Desirable

Project or events management

Working in a relationship or account management role, or leading the delivery of partnerships

Creating new initiatives to drive/deliver income growth

Working for a health or disability charity

Knowledge

Essential

Understanding of Charities Act, Fundraising Code of Practice, relevant sections of GDPR regulations and other relevant legislation and guidance

Best practice in corporate and community fundraising

Use of databases/CRM to support and drive fundraising

Understanding of Equality, Diversity and Inclusion principles and a commitment to apply them

This job description is not exhaustive and other responsibilities may be agreed as appropriate.

Benefits

• Holidays: 25 days annual leave in addition to eight bank holidays.(pro rata)
• Parking: free parking space at head office.
• Working patterns: flexible and hybrid working patterns are supported.
• Pension: enrolment in the People’s Pension plan after three months.
• Career development:  you will have opportunities for mentoring and training to stay up to date with the latest fundraising trends.

CV and covering letter to be submitted to Lisa Davies, Chief Executive.  Please feel free to contact Lisa for an informal chat.

Closing date for applications 7 October 2024