Volunteering Development Co-ordinator

Volunteering Development Co-ordinator - Fixed Term Contract - 12 Months Maternity Cover

Location: Oxfordshire
Salary: £31,122
Hours: 35
Department: Volunteering
Job Type: Full time
Contract Type: Fixed Term Contract

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people.  We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. 

You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging local stakeholders across England and Wales. 

We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers belong to one of 40 county committees.

Key responsibilities: 

Volunteer journey

• Work with the Volunteering Development Manager to ensure that RABI volunteering is accessible, inclusive, safe and enjoyable.  
• Develop and introduce clear guidance and processes to support the volunteer journey – from recruitment, to induction, day to day management and exit.
• Update existing volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance. 
• Support the introduction and ongoing management of systems to support volunteering and volunteer management.

Volunteer communications and recognition

• Support and co-ordinate improvements to volunteer communications – including regular newsletters, volunteer portal and role specific updates / guidance.
• Assist with formulation of the annual volunteer survey to collate volunteer feedback on all aspects of the volunteer experience.   
• Support the planning and delivery of events / meetings to bring the volunteer community together – to recognise achievements and collaborate.  Including annual conferences, online meetings etc.
• Co-ordinate RABI approach to national initiatives such as Volunteers Week, Big Help Out and Volunteer Managers Day.

Volunteer recruitment and diversification

• Work with RABI communications team to develop website content and other promotional materials to raise the profile of RABI volunteering and attract new interest.  
• Support and co-ordinate the development of opportunities to involve new volunteers – including events volunteers, volunteer ambassadors, ‘micro’ volunteering opportunities etc.  
• Work closely with the wider team to support existing committees to attract new volunteers and evolve their approach to involve more people.   

Volunteer learning and development 

• Develop and lead the centralised onboarding of volunteers, including references and (where applicable) DBS and other checks to ensure appropriate compliance.
• Support the development of volunteer induction and training across the volunteer network.   

Team support and development

• Maintain good working relationships with the volunteering team and wider teams, working cross-functionally to ensure collaboration across directorates.
• Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.   
• Work closely with the Operations / Support team to support local committees with questions and guidance linked to volunteering.

Planning, reporting and evaluation 

• Contribute to future plans for the development of volunteering strategy. 
• Produce reports and evaluation on key metrics to support volunteering development and to ensure RABI volunteering complies with all regulatory and legal requirements.  

General 

• Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
• Take responsibility for professional development, working with your line manager to identify training that will support growth in the role. 
• Promote the Charity’s work. Attending external meetings and events in agreement with your manager.  
• Perform any other reasonable task as required by your manager.  

Person Specification: 

Essential 

• Affinity, understanding and demonstration of the goals and objectives of RABI.
• Experience of working with volunteers and volunteering development.
• Good understanding of volunteer motivations.
• Understanding and knowledge of good practice and legal implications across volunteering.
• Experience of creating policies and guidance.
• Excellent communicator, including face-to-face, in writing and via remote communications.
• Flexible and open to working occasional evenings and weekends to fit with volunteer availability.  
• A positive and creative approach to work.
• Ability to record, analyse and evaluate large amounts of data.
• Self-motivated and confident in working both independently and in a team environment.
• Good written and numeracy skills.
• Ability to manage time effectively, prioritise workload and plan ahead.
• Working in a sometimes-pressurised environment, responding rapidly to changing needs.
• Good IT skills and experience of CRM, digital tools, marketing and social media platforms.

Desirable 

• Experience working within a root and branch charity – with local volunteer groups.
• Experience of implementing change including new systems to support volunteering.
• Able to challenge and accept constructive feedback through reflective practice.
• Be resilient and open to change in a developing department, and able to adapt to those changes.
• Understanding of Data Protection and volunteer management compliance and best practice.
• Experience of working Microsoft Dynamics CRM.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. 

Benefits 

• Competitive salary.
• Enrolment to Nest on commencement of employment and then opportunity after the probation period to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one. 
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on

REF-218727