Activities and Volunteer Co-ordinator

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. We are the leading provider of gambling support and training services. 

Our vision

As a charity, our vision is that those harmed by gambling are empowered and able to live the lives they want to live.

Our mission

To support our vision, we support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training.

Our values

Everything we do as Betknowmore UK is guided by our desire:

• To empower individuals
• To recognise the effect the harm caused by gambling has on diverse & under-represented communities
• To provide hope through lived experience
• To treat those we support with honesty and compassion

About the role

We are seeking a candidate to develop this new role as Activities & Volunteer Coordinator, whose purpose is to set up new programmes of community work and volunteer placements. The postholder will work across Betknowmore UK charity services and with stakeholders across multiple sectors. 

An aspect of the role will be to work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. It is essential to understand gambling harm and dependency issues and be able to ensure safe working environments, taking a robust lead on safeguarding and harm minimisation procedures and policy. 

Qualifications or Relevant Experience 

·      Two years minimum experience in similar role or lived experience of gambling related harm 

·      Experience of volunteer or employee programme management in voluntary sector 

·      Professional qualification in health, social care/community at level 3 or working in 

·      health/social care/addiction, or lived experience of gambling related harm 

Essential Experience 

·      Experience of liaison with voluntary and statutory organisations 

·      Experience of engaging with people from a diverse range of backgrounds 

·      Experience in delivery of volunteer training 

·      Experience of setting up community activities 

Essential Skills & Knowledge 

·      Ability to be an ambassador for peer support and mutual aid
Knowledge of gambling and related issues and understanding of recovery Knowledge of safeguarding children and adults
Knowledge and commitment to equal opportunities and anti-discrimination Ability to work responsively and flexibly in a range of settings
Ability to maintain clear and consistent boundaries
Ability to provide supervision to volunteers
Communicate clearly in writing, face to face, online and on the telephone Ability to work positively in a team
Ability to work independently, prioritise, plan and manage own workload Ability to utilise supervision constructively
IT literacy 

To apply

Please submit your CV and a cover letter detailing your relevant experience.

 Interviews scheduled on rolling basis via Zoom / Teams or in-person.