Engagement and Operations Co-ordinator
Actively Interviewing
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Stargardt's Connected is a unique award-winning charity supporting those with the rare sight loss condition Stargardt's Disease. Our mission is raising awareness, giving support and seeking a cure. Founded in 2017, to address the lack of support and awareness around the condition, today the charity reaches well over a 1000 people and is rapidly growing.
The following are the range of duties you will be asked to contribute to and would be undertaken dependent on priorities and capacity.
● Manage the Charity’s email inboxes, responding to communications from the Stargardt’s Community, volunteers, external partners, and third parties. Triage messages, escalate to the CEO when necessary, and develop responses with appropriate signposting to information and support.
● Represent the Charity at various in-person events alongside the CEO, including Stargardt’s Connected events (e.g. annual conference, summer picnic) and external events (e.g., Sight Village, fundraising events, other sight loss charity events).
● Assist the CEO in developing content for presentations, articles, and resources for the Charity.
● Co-ordinate the development and dissemination of the Stargardt’s Connected e-newsletter via Mailchimp, collaborating with the CEO to gather and create content.
● Co-ordinate the Charity’s social media channels (X, Facebook, Instagram, YouTube, LinkedIn), ensuring timely posting of news and updates, building a following, and responding to comments and direct messages, escalating to the CEO as needed.
● Oversee the Charity’s Zoom account, including setting up and helping to run online meetings for Community events, Trustee meetings, and ad-hoc meetings with external partners.
● Support the organisation and coordination of logistics for Charity activities, including liaising with vendors, organising travel and accommodation for conferences, managing event registrations, handling donations, and coordinating the sign-off and submission of policies and reports.
● Take ownership of the Charity’s Google Drive, establishing systems and processes to manage files in compliance with data protection, audit policies, and best practices.
● Attend and minute meetings with external partners and the Board of Trustees as requested.
● Any other similar reasonable duties as required
The client requests no contact from agencies or media sales.