Senior Salesforce Administrator

Are you an experienced Salesforce certified Administrator who is passionate about animal welfare?
We’re looking for a Senior Salesforce Administrator, who will play a critical role in ensuring excellent, seamless performance, integration, and optimisation of Salesforce platforms across the charity.

About this job
As Senior Salesforce Administrator, you’ll:

• lead the day-to-day operations of the Salesforce system, overseeing all aspects of Salesforce administration and working closely with junior colleagues to support the organisation,
• proactively monitor system performance, pre-empting and avoiding system incidents, and act as a triage point for configuration requests,
• be the main point of contact for small to medium system enhancements, working closely with different teams to configure and customise Salesforce to meet their business needs,
• manage relationships with internal customers and external vendors and consultants.

About you
To be successful in this role, you’ll need to be a Salesforce certified Administrator with significant experience supporting in complex, dynamic environments. You’ll have a proven track record of excellent communication skills and collaboration, and the ability to translate technical concepts into lay terminology. You’ll have strong leadership abilities too, as well as the ability to train and upskill other colleagues to effectively resolve level one and two queries. Above all, you should be motivated by the aims and objectives of Dogs Trust.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.