Bliss Baby Charter Programme Officer

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life. We are looking for Bliss Baby Charter Programme Officer to join our enthusiastic and passionate team.

Role Summary

Bliss is the leading UK charity for babies born premature or sick, existing to give every baby who needs neonatal care the best chance of survival and quality of life. We do this by supporting families, campaigning for change, supporting professionals, and enabling life-changing research.

We have a long and proud tradition of working with and supporting healthcare teams on neonatal units and across the neonatal community to work in partnership with parents and carers in the delivery of their baby’s care. We do this because evidence shows working in partnership improves babies’ outcomes.

The Baby Charter Programme Officer supports neonatal units to bring about change and work towards Baby Charter accreditation. In doing this, the Bliss Baby Charter Programme Officer plays a key role in encouraging neonatal healthcare professionals to improve their practice to ensure parents/families are as involved as possible in the care of their baby.

Terms

• Location: Hybrid : Bliss’ head office (1 day per week minimum), London SE1 and home. Some travel required to hospital locations in south and southwest England (expected 1-2 trips to units per month)
• Salary: £27,000 FTE, Permanent
• Terms: 24 hours per week

Role Details

The role will focus on:

• To work effectively and efficiently with the Programme Lead and other Baby Charter Programme Officers to support units across the UK, with a focus on the South and Southwest of England.
• Using the Baby Charter digital audit tool to assess practice and provide feedback on units’ audits and supporting the development of action plans to address identified areas for improvement.
• Leading on the delivery of assessments with units.
• Engaging effectively with neonatal healthcare professionals working through the Baby Charter across England, Wales and Northern Ireland, including responding to relevant enquiries and requests.
• Promoting the Bliss Baby Charter, both internally and externally, through our digital channels and at external meetings and conferences.
• Work intentionally to tackle health inequalities: supporting the Bliss Baby Charter and other Bliss programmes to work towards more equitable outcomes in neonatal care for all babies and families
• Actively promoting equality, diversity and inclusion internally: to help create and sustain a positive working environment for all.

The ideal candidate will be able to demonstrate the following skills and experience:

• Excellent interpersonal skills, with experience of communicating with a range of stakeholders
• Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
• Ability to work independently but also to work cooperatively and collaboratively as part of a team, including with colleagues working remotely
• A strong understanding of equity, diversity and inclusion, and the ability to work with and support people from diverse backgrounds

For more details please view the job description and person specification attached to this advert.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline

• The deadline for applications is Midnight 4 January 2025
• First round interviews will be held virtually (via zoom) on w/c 6th of January
• Second round interviews will be in person at our London Bridge offices shortly after