Helpline Specialist Nurse

We want people to be in control of their end-of-life decisions because there is no-one better to make them. We support people to make informed choices, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.  

Our nurse-led information line is a unique service, which helps to ensure people’s wishes are known and respected at the end of their lives. We do this through advance care planning and by helping people to make decisions about treatment and navigate the healthcare system. The service sits at the heart of the organisation. We listen to what people tell us and amplify their voices to drive changes to policy and healthcare practice. In 2023 we supported over 4,000 people and call volumes are increasing.  

We are delighted to be expanding our clinical team and are looking for two dedicated and motivated nurses who can provide accurate, clear and practical verbal and written information and support. 

The successful candidate will have relevant clinical knowledge and experience alongside excellent communication skills, enabling them to convey complex information in a straightforward and sensitive way by phone and email. This is an exciting opportunity to contribute to the expansion of a growing information service which not only delivers direct support to people, but also drives improvements in practice. This is a new permanent position, with potential to develop within the role. 

We are looking for two part-time nurses, three days per week, however our priority is finding the right people or person and therefore we would also consider one full-time position, or part time positions for a different number of days. Please state in your application how many days per week you wish to work.