Caseworker

We have an exciting opportunity for an Caseworker (known internally as an Independent Stalking Advocacy Caseworker) who will specialise in non domestic stalking & harassment, to join the Cope & Recovery team in South Yorkshire working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra days holiday for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at Hackenthorpe Lodge, Sheffield and supporting victims of crime around South Yorkshire

As a Stalking Advocate you will be providing a high quality pro-active service to victims of stalking & harassment delivering a range of short term and ongoing interventions by telephone using digital platforms and in person. The post holder will act as a single point of contact (SPOC) to victims and work collaboratively in a multi-agency environment from the point of crime to the conclusion of the Criminal Justice process/resolution and recovery.

• To undertake effective victim need and risk assessments
• Managing a caseload, providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance
• Reviewing cases of harassment where the victim is being supported by Victim Support advocates and
  where an indication of stalking
• Providing information about the criminal justice system and ensuring victims are aware of their rights outlined in the Victims Code
• To accurately maintain and update all victim contacts and actions on to the case management data base in accordance with the GDPR and VS case management policy
• Increase the awareness of the impact of stalking and how to manage risks

To be successful in this role, you will need:

• experience in delivering services to adults
• able to communicate sensitively and effectively both verbally and in writing with a wide range of people
• an understanding of the effects of trauma and the importance of trauma informed practice
• knowledge of victims rights and the Criminal Justice system
• good telecommunications & IT skills

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.