Administrator

AIMS / PURPOSE OF THE POST

To manage the day-to-day administrative responsibilities and smooth running of the office including dealing with confidential and financial records.

MAIN DUTIES

•       General office duties including, but not limited to, checking and responding to emails to the office email account, handling telephone enquiries and managing correspondence to the office.

•        Providing office cover and being present in the office on Mondays to Thursdays. Must be competent and confident in the opening up and locking up of the building.

•       Collating data on the client database as required for monitoring and evaluation purposes.

•       Oversight of office inventory, including ensuring an adequate supply of stationery, printer ink, tea, coffee, refreshments etc.

•       Responsible for the operation and basic troubleshooting of office equipment like printers and computers.

•       Ordering supplies and resources for our play therapy service.

•       Arranging staff meetings and taking minutes, when required.

•       Looking after the maintenance and running of the office including health and safety requirements (such as regular PAT testing, fire alarm testing, emergency lighting testing etc).

•       Maintenance and organisation of records and documents on our shared drive.

•       Assisting with the recruitment, induction and training of staff and volunteers.

•        Researching and sourcing information.

•        Support with event organisation and fundraising activities when required.

•        Support Trust House staff with particular projects when needed including providing cover 

Key skills and experience required:

•        Experience of working in an administrative role. (Essential)

•        Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people. (Essential)

•        Good organisational skills with the ability to prioritise tasks and manage time efficiently. (Essential)

•        Have a working knowledge of Microsoft Word, Excel and other applications. (Essential)

•        Attention to detail in filing and collating information. (Essential)

•        Ability to work independently and as part of a team. (Essential)

•        Flexible and reliable. (Essential)

•        Ability to use own initiative to identify and access relevant information and resources. (Essential)

•        Ability to deal with sensitive and confidential information, maintain confidentiality and abide by all other Trust House policies and procedures. (Essential)

•        Ability / confidence to use database / CRM systems (Desirable)

This job description is a guide to the tasks of the Administrator only. The post-holder is required to undertake such other tasks as are reasonably requested by the CEO and Management Committee.