Assessment Support Workers

Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in London?

We are looking for people to join this exciting pilot as Assessment and Reconnection Workers. The service delivers a new approach to preventing rough sleeping, through the provision of accommodation with onsite specialist move-on support to those who are at immediate risk of sleeping rough. The service will provide a route and support for single homeless clients who are presenting to the Local Authority Housing Options or day centres who have not been sleeping rough yet but who are at imminent risk of this happening.  

Where homelessness cannot be prevented by the council a referral can be made into the Rough Sleeping Prevention service, which is run across London to support as many people as possible. The service will work in partnership with the local authority to secure onward move-on options e.g. access the council private rented sector (PRS) scheme, advocating for access to supported housing.

In these roles, you will work across 2 of our London locations in Islington (24/7 Assessment hub space for up to 15 clients), and Lambeth (medium support accommodation).

Each site will have a team delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on. In the rewarding role of an Assessment and Reconnection Worker, you will: 

• Be part of a busy team environment working closely with those new to, or at risk of rough sleeping. 
• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.  
• Build and maintain effective relationships to support clients throughout their recovery. 
• Work on the 7 day weekly rolling rota including early middle, and late shifts.  

About you  

These roles will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations.

• An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.  
• Good communication skills and the ability to work with others whilst managing your own time.  

If you have a good understanding of the complex issues faced by people experiencing homelessness have the ability to manage complex behaviours, and can work with an empathetic approach, when dealing with people who may be in a difficult personal or emotional situation, we encourage you to apply!

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.  

Closing date: 10 am on 2 December 2024

Interview and assessments on: 11-13 December 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits