Marketing Communications Officer

Are you looking to take the next exciting step in your brand and marketing career?

Samaritans is looking for a creative and enthusiastic Marketing Communications Officer to join our team. In this role, you’ll provide specialist marketing communications support to teams across Samaritans, playing a vital role in the delivery of key projects and campaigns, and ensuring consistency of brand whether working with staff, volunteers or external organisations.

You’ll need marketing communications experience, a passion for brand and awareness-raising, excellent communications and interpersonal skills, and experience of coordinating and delivering integrated campaigns. If this sounds like you, please apply to join our friendly team as our Marketing Communications Officer.

​

• £29,200 - £32,000 per annum for 32 hours/week (£32,000 - £35,000 FTE)
• 12 months fixed term contract covering maternity leave.
• Part-time role - 32 hours per week with flexible working.
• We are flexible on work pattern (what days and hours per week the role is carried out).
• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R.
• In-person working: Meeting in person and working collaboratively are things we value. From January 2025, staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.

​

Key Responsibilities

​

As a Marketing Communications Officer, you’ll be a key member of our team:

​

• You’ll contribute to the planning, delivery and evaluation of Samaritans’ campaigns and awareness days.
• You’ll provide support and advice for staff and volunteers on brand and marketing-related activities and projects.
• You’ll develop and deliver brand training to staff, ensuring that Samaritans’ brand, tone of voice and key messages are used consistently and appropriately.
• You’ll oversee the photography consent process to ensure consent is up to date for all images used on Samaritans’ materials and on the website.
• You’ll manage the marketing inbox and respond to enquiries from external organisations or the general public.

​

Full job description is here​

About You

• previous experience in a marketing communications role.
• Excellent project management skills and experience of developing and implementing a wide range of communications and marketing plans and activities.
• Strong writing, proofing and editing skills, with experience of writing and editing written content for a wide range of audiences, and of promoting brand values and key messages in an accessible way through a variety of formats.
• Experience of working with external suppliers (eg, print and fulfilment).Ex
• Experience of a customer-facing role, such as working with volunteers and dealing with enquiries from members of the public.​

Our Benefits ​

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. ​

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks. ​

Being Inclusive ​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​

Application

If this sounds like the opportunity for you, please upload your CV and cover letter and share your experience of working on brand and marketing campaigns and also answer a couple of application questions about your transferable skills and experience.​

Applications close at 9am on 29 November, with video interviews likely on 9/10/11 December. ​Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.