Pensions Administrator

The Pensions Department is responsible for the administration of the pension schemes and for administering a number of charitable funds for the benefit of those retired from the stipendiary ministry and clergy dependants, which underpin supplementary income grants. There are 40,000+ members, pensioners and other beneficiaries.

The purpose of Pensions Administrator role is to support the work of The Church of England Pensions Board ("the Board) and help administrate the pensions schemes whilst providing outstanding customer service. This includes administration, benefit payments and contribution collections for the Board's pension schemes and the associated relationships and facilitating a programme of operational improvements.

* Answering phone inquiries to the pensions helpline and act as a first point of contact for incoming emails and queries received from both pensions members and employers via the shared inbox.

* Providing support to users of our pensions websites for members and employers.

* Administration of new members into Schemes and updating records.

* Calculating benefits on leaving, retirement, death and transfer out/divorce.

* Producing statements of contributions due and allocating contributions received.

* Producing annual benefit statements for scheme members.

* Carrying out the day to day administration of the voluntary contribution arrangements and transfers between AVC schemes.

* Providing general support in the running of the Department and carrying out other duties as required.

* This is a homeworking role, however there is a requirement to attend Church House for face to face meetings as when required.

The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course, we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

* A salary of £33,382, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

* 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).

* We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.

* We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships

* Access to Occupational Health, and an Employee Assistance Programme

* Access to the Department of Education Restaurant and Westminster Abby with a plus- one guest.

* Apply for eligibility for an Eyecare voucher.

* Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

The National Church Institutions is a hybrid working organisation comprising a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

* Strive for Excellence

* Show Compassion

* Respect others

* Collaborate

* Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. We welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.