Volunteer Services Coordinator

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from. 

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We're recruiting for a Volunteer Services Coordinator to join our Companion Volunteer Team in the South-West of England.

This is a full-time home-based role that'll include travel around the region, so you'll need to live in Devon have a home office set up, a full driving license and access to a car.

Hours: 35 hours per week - Monday to Friday 09:00-17:00

As a Volunteer Services Coordinator you'll support the delivery, coordination, and growth of Marie Curie's portfolio of volunteer delivered services in the South-West. You'll have a can-do attitude, experience working with volunteers and a passion for creating excellent volunteer experiences.

This'll be a busy and varied role, but main duties will include coordinating the volunteer delivered services, managing, and supporting volunteers both in person and remotely, promoting and raising awareness of the volunteer delivered services, working collaboratively with internal and external stakeholders and monitoring the impact of the services.

As an integral part of the Companion Volunteer Team, you'll need to be agile and adaptable, proactive, an excellent communicator, solution focused, organised and IT literate.

All members of the Companion Volunteer Team are expected to actively promote and support the wellbeing of people at end of life and the people closest to them. 

What we're looking for:

• Strong planning, operational, communication and interpersonal skills
• Excellent self-organisation and attention to detail
• Good IT skills
• An ability to work well under pressure and experience prioritising a busy workload
• A high level of emotional intelligence
• An ability to use own initiative to make improvements to service delivery, assess potential risks, make sound judgments and to seek support when appropriate
• Experience delivering volunteer training and leading volunteer meetings
• Experience promoting, raising awareness of and generating referrals for volunteer delivered services within local communities
• Evidence of relevant, recent work experience in volunteer management
• Experience working within KPIs and delivering on agreed targets
• Experience monitoring and evaluating service delivery
• A good team player
• Respect for Marie Curie's values
• A valid UK driving licence with access to a vehicle
• An ability to work flexibly to meet the needs of the role

What's in it for you: 

• Annual leave allowance 25 days plus 8 public holidays (pro rata)
• Hybrid working
• Competitive Policy for parental/sick Leave  
• Continuous Professional development 
• Industry leading training programmes 
• Season ticket loan for travelling to and from work 
• Defined contribution schemes for Pension  
• Marie Curie Group Personal Pension Scheme 
• Loan schemes for bikes; computers and satellite navigation systems   
• Introduce a friend scheme 
• Help with childcare cost (T & C's apply)  
• Entitled to Marie Curie Blue Light Card  
• Entitled to Benefit-Hub Discount Scheme  
• Life assurance - for all employees  

To view the job description, please click .

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

Advert closes: 24^th November 2024

For more information or an informal chat please contact Sally Flowers on [email protected].

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our recruitment team.

This role will be subject to receiving an enhanced DBS criminal record check. 

We reserve the right to close this vacancy early. Agencies need not apply.