Director of Transformation

Job Purpose

We are at a critical point in the development of our organisation as we build a new strategy and start a period of transformation. This executive director role will lead this change by creating the right environment to drive strategic, technological and cultural transformation at NCVO, so we deliver innovative services and long-term systemic positive impact to our members and the wider voluntary sector over the next decade.

Dimensions

This role will join the executive team, reporting to the CEO and the board of trustees. They will create a new directorate – the transformation unit – which will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities. This will include significant investment, and they will be responsible for a large budget. The strategic decisions they recommend, will impact our resilience and sustainability as an organisation, as well as ensuring we service our membership of over 17,000 organisations. They will support with driving income, looking for commercial opportunities, particularly with how we use our data. Embedded in all of this will be ensuring we have robust and rigorous organisational design, so everything from our systems and data collection to our policies and processes, meet the needs of our diverse workforce, partners and customers, and adhere to the highest levels of compliance.

Essential Knowledge and Skills Required

• Knowledge of the foundations needed for organisational transformation to increase efficiency, productivity, cohesion and success.
• Deep understanding of two or more of the following disciplines: technological transformation, use of AI in delivering services, using data and insight to drive business development, cultural transformation, strategic development, organisational design.

Skills

• Highly developed negotiation and influencing skills, with a collaborative style, and ability to build effective working relationships and have challenging conversations.
• Effective change management skills, using motivational and inspiring leadership.
• Outstanding listener and communicator, comfortable with a wide range of audiences and media types.
• Significant and proven leadership skills in a complex, customer focused organisation.
• Excellent strategic thinking and planning skills.
• Innovative and creative approach to problem solving.

Experience

• Proven track record of successfully leading and managing transformation in a complex organisation with multiple stakeholders.
• Highly honed leadership experience as part of an executive/leadership team and working successfully with non-executive boards or shareholders.
• Significant experience of working collaboratively with internal and external stakeholders and across sectors.
• Experience in building a team and supporting, developing and coaching people.
• Active commitment to equity, diversity and inclusion.

NCVO is fully committed to equity, diversity and inclusion. We want this to be reflected in the diversity of the people who work for us. We welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

Closing date:  11:59pm Sunday 1st December 2024