Systems Project Manager

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

About the role

We are looking for a Systems Project Manager who will manage the development and implementation of two systems – a new Finance System, which will require a migration from our current system (Great Plains) and a new Services System, which will bring a consistent approach and set of processes for the Services teams.

These systems will be the cornerstones for the establishment of a fully connected, digital organisation, setting out the initial premise for automation and integration between systems.

This role will work alongside a Business Analyst and the individual teams, ensuring that their requirements and needs are being met, supporting system development and any iterative/customisation work that is identified. You will work with a project team on both projects, comprising key stakeholders from across all disciplines, supporting them and the wider organisational teams through each step of the project, from refinement of requirements, through review, testing, final implementation and embedding.

Main duties and responsibilities

• Project Management
  • Lead and manage the end-to-end implementation of both Finance and Services systems, developing and monitoring project plans, and ensuring completion on time, within scope, and within budget.
  • Highlight potential risks and challenges, and proactively seek to resolve issues
• System Implementation
  • Oversee the implementation of the system, ensuring the opportunities for integration with other systems and processes have been identified and documented, and that there is a coordinated approach to testing, validation, and data migration.
  • Support the complete mapping of key processes by the Business Analyst.
  • Support the migration of all data accurately against the identified mapping.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 25 November 2024

Interviews: TBC

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.