Insight and Reporting Analyst

The Development and Alumni Relations Office (DARO) exists to support The University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

This new role in DARO will lead on providing insight and intelligence utilising reporting tools to guide, influence and drive strategic and operational activity. Long-term, the role will lead on the development, delivery and maintenance of a suite of live reports (using PowerBI). In the short term, the role will produce regular static reports on key KPIs and metrics whilst working with the Head of CRM to develop the capabilities of CRM and related integrated systems in readiness for BI reporting. The role will also be responsible for developing skills across DARO to utilise the functionality of PowerBI whilst building an understanding of the importance of data as an asset through analytics and reporting. Alongside this, the role will provide direct support to stakeholder teams through the provision of complex queries and data support to enable key DARO activity such as fundraising campaigns and mailings. This role will therefore require a robust combination of adaptable technical proficiencies, data storytelling techniques, and relationship building and communication skills.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.